In Memory Of Life Reviews

Name: In Memory Of Life
Address: 86-90 Paul Street, London, London Borough of Hackney
Rating: 4.97

5.0 Rating 749 Reviews

100 %

of reviewers recommend In Memory Of Life

Company Reviews

Metrics

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5.0

Based on 749 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About In Memory Of Life:

In Memory Of Life is a London based funeral directors, proud to offer fully personalised and affordably priced funerals, delivered by our experienced and compassionate team.

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Phone:

0203 095 2916

Email:

hello@inmemoryoflife.com

In Memory Of Life 5 star review on 27th January 2025

Anonymous

Anonymous // 01/01/2019

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“The staff were very helpful and friendly from first contact up to the cremation. The team on the day were very good indeed and the service was held with the utmost respect and empathy. I was very impressed and gratful. Thank you!”

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Posted 3 months ago

“I reached out to In Memory of Life to request a quotation for my cousin’s funeral. From the beginning, I spoke with Nick, who was incredibly supportive and responsive. He promptly answered all my questions and provided clear guidance on the process. I had contacted several other funeral directors on the same day, but none offered the same level of service and care as Nick, which is why I chose to proceed with In Memory of Life. We needed to arrange the cremation service as quickly as possible and have the ashes sent to my cousin’s family in Nepal. May went above and beyond to ensure everything was organised smoothly, despite the short timeframe. She worked diligently to coordinate the arrangements and liaise with couriers so the ashes could be sent promptly. On the day of the funeral, Grant served as our funeral conductor. He was one of the kindest and most compassionate people I’ve met, and his presence and professionalism truly made a difference during such a difficult time. A heartfelt thank you to the entire team at In Memory of Life for your outstanding support and care.”

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Posted 3 months ago

“I truly cannot recommend 'In Memory of Life' strongly enough. When my Dad passed away suddenly in June, our young family were left devastated and overwhelmed. We so were so determined to give him the send-off he deserved, and you helped us to deliver it perfectly. I dealt with Holly, who was so friendly from the get-go and over time, it felt like speaking to a friend. Everything was handled in such a sensitive manner from start to finish; with nothing being too much trouble and no questions being silly. I genuinely feel as though we were being cared for and not as though it was just a service with no feeling involved. While planning a funeral is always hard, Holly and the team ensured it was plain-sailing. We were never pressured into anything, nor did they ever try to upsell anything to us. I was given time to make decisions when I was ready and I felt as though everything I had expressed was listened to intently. Having the ability to contact Holly via WhatsApp was fantastic. She was even sending me regular messages to check how we are all doing and has also done so after the service. It meant I could keep referring back to messages if I'd forgotten any details and if I was feeling upset, I didn't have to speak on the phone. I think this is a really good touch for a Funeral Director to offer. I expressed to Holly that we wanted a Humanist Celebrant for Dad's service and she recommended the wonderful Viv Thomas, who could not have been more well-suited for us. On the day, Mark took care of us and he was also just fantastic. He spoke to us with so much care and attention and checked in on us regularly. My Dad was a Barber and when I mentioned to Mark that we'd like his hearse and procession to go past his Barber Shop, Mark decided that he thought my Dad deserved to stop outside rather than just go past - even if it meant stopping traffic. We were able to arrange a VW Camper for Dad to take his final journey in and it was perfect. I honestly have tears in my eyes writing this review, because your wondereful team treated me and my family with genuine care and concern. I cannot express how grateful we are. THANK YOU for being so wonderful to us and to my Dad when he was in your care.”

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Posted 4 months ago

“In Memory of Life organised my mother's cremation after she had donated her remains to medical research / education. The ten months between her passing and the service meant that immediate grieving and remembrance events had already taken place. Therefore we (and she) wanted an unconventional and extremely modest service which In Memory of Life entirely respected, understood and realised beautifully. Hopefully, funeral directors are not people that you deal with regularly, beyond the natural passage of time and so have little current experience to measure them against, however In Memory of Life were faultless and we are extremely grateful to them.”

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Posted 4 months ago

“Thank you very much for all your support. We are really appreciate your service, Thank you,”

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Posted 4 months ago

“I just want to say from the very first contact with in memory of life they have been brilliant. Tali helped me from the start and honestly she’s been amazing as have all the team. My dad’s passing was a shock to us all but the team helped us organise a perfect send off for him. The day went smoothly and everything was as we wanted. The celebrant Viv was also perfect and made my dad’s service what it was. A huge thank you to all the team at in memory of life.”

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Posted 4 months ago

“I can’t recommend In Memory of Life highly enough. After initially dealing with another funeral director who charged a significant amount for a weekend service, and not having the availability at the time we needed, I decided to look elsewhere—and I’m so grateful that I did. Emma and the team were incredibly compassionate, efficient, and thoughtful throughout the entire process. Their attention to detail was outstanding, and they made sure I was comfortable with every decision, regularly checking in to offer support. They were also exceptionally accommodating with last-minute requests, handling everything with such professionalism and care. In such a difficult and painful time, they made the process far easier to manage. I wouldn’t hesitate to recommend them to anyone facing the loss of a loved one.”

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Posted 4 months ago

“All funerals are sad occasions but when they are of a young person who has taken there own life, they are of another order. In Memory of Life could not have done more to help us create a moving and meaningful service including introducing us to a first class celebrant, and managing the pictures and music at the crematorium without fuss despite some last minute requests. They were compassionate and supportive, and, on the finance side, they provided a clear quote and kept us updated on cost when we requested any supplementary element. The final cost was competitive. They are good people to have by your side during a difficult time.”

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Posted 4 months ago

“In a time, when all is thrown up in the air, the kindness and gentleness was so much appreciated they truly understood our grief and how to support us throughout. In memory of life provided a good service all round. We were assigned a member of the team who kept us informed of the next steps and reminded us of what we needed to do, but never intrusive. On the day the funeral director was great, very respectful, and lighthearted, providing helpful prompts. The team made the day much easier to get through. Thank you Amelia and Family”

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Posted 4 months ago

“From the first point of contact In Memory Of Life were very compassionate and supportive Tali who was our contact explained every step of the process with patience and understanding and made the decision and arrangement process much easier to understand On the days outstanding very Funeral conductor Donna and her team were excellent impeccably dressed and very professional My sister Pippa’s service was beautiful and her family would like to thank In Memory Of Life for their help support care and Professionalism I would highly recommend them to all my friends”

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Posted 4 months ago

“I was impressed by the respect shown by all at my uncle's cremation. As an experience, it was moving and I cannot think how it could have been improved.”

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Posted 5 months ago

“From the first phone call,I felt empathy and calmness. As I have never had to organise a funeral before,the process was overwhelming for me. I felt reassured and the next steps were explained to me.Memory of Life took care of everything,understanding how difficult it is to be able to make any kind of decisions when you are grieving. Thank you for your guidance and patience during such difficult time.”

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Posted 5 months ago

“I was made up by the kindness of everyone involved which even extended to me being given a lift to a tram stop”

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Posted 5 months ago

“Very professional and helpful company. I would certainly recommend them and am glad I chose these funeral directors for my sister's cremation service.”

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Posted 5 months ago

“They took great care of my husband for me,they were polite and respectful. Also my husband was a big Arsenal fan and Grant and his team decided that they would wear a red tie because of him being a arsenal fan and a mark of respect , and me and my family thought that it was a nice thing of them to do for my husband.i can't thank them enough and made it a bit more bare able.thank you.”

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Posted 5 months ago

“A very kind, compassionate team during the preparation and at the service. Genuine kindness was shown putting us at ease, thank you”

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Posted 5 months ago

“The team were very helpful, and respectful. They ensured that Dad received the funeral that we wished. They checked every detail and ensured aspect was covered. I would highly recommend them.”

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Posted 5 months ago

“All of the conatct from Laya has been helpful and speedy. We had full explanations and the whole process was great. It was all very efficient and the attention to detail was v impressive. A great team throughout.”

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Posted 5 months ago

“a wonderful team who helped organise everything perfectly. Kind, helpful and professional - I can't praise them enough. Thank you, once again.”

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Posted 5 months ago

“In Memory of Life provided us with a caring and professional service throughout. They communicated clearly with us and any telephone queries we had were answered promptly. On the day the funeral went very smoothly and both the funeral conductor and chaplain were excellent. We would highly recommend In Memory of Life.”

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Posted 5 months ago

In Memory Of Life is rated 5.0 based on 749 reviews