ID Card Centre Ltd Reviews

Name: ID Card Centre Ltd
Address: Radiant House, 1A Studland Road, Northampton, United Kingdom
Rating: 4.70

4.7 Rating 862 Reviews

93 %

of reviewers recommend ID Card Centre Ltd

4.7

Based on 862 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About ID Card Centre Ltd:

Leading supplier of ID cards, ID card printers, ID card printer ribbons, lanyards and associated products to organisations large and small.

Visit Website

Phone:

01604422422

Email:

sales@idcardcentre.co.uk

Location:

Radiant House,
1A Studland Road,
Northampton
United Kingdom
NN2 6NE

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ID Card Centre Ltd 5 star review on 2nd June 2019

Tom S

ID Card Centre Ltd 1 star review on 28th May 2019

Anonymous

Anonymous // 01/01/2019

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“I was very disappointed to not be allowed to have my delivery to my home address . I have had several deliveries to this address over the the last 4 years. Now an 8 year olds law is preventing that , with no pre-warning, or prior announcement. This is terrible customer service I have nop idea if delivery has been made ,or when , or by whom”

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Posted 1 year ago

Hi Tim, We are sorry to hear you are disappointed with your experience with us and would like to provide some context regarding the situation. The reason we were unable to deliver your order to your home address was due to the Project Genesius legislation, which imposes restrictions on certain types of goods and their delivery locations. We want to assure you that this decision was made in compliance with the law and the nature of the goods you ordered. We understand that in your previous order, the goods were not covered by this legislation, and it is important to note that this legal constraint only applies to specific product categories. To resolve this issue, we have sent your order to your company address as agreed upon for delivery tomorrow. We strive to provide the best service possible under these circumstances and appreciate your understanding of the legal constraints we must adhere to. If you have any further concerns or questions about the delivery, please don't hesitate to reach out to our Customer Experience Team. We are here to assist you and ensure that your order is delivered smoothly and on time.

Posted 1 year ago

“Great service, speedy delivery”

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Posted 1 year ago

Thank you for taking the time to leave such a kind review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team.

Posted 1 year ago

“Excellent service, fast response, reliability and integrity”

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Posted 1 year ago

Hi Oren, thank you for taking the time to leave such a lovely review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. We look forward to working with you again in the future.

Posted 1 year ago

“Very good service”

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Posted 1 year ago

Hi Frank, thank you for taking the time to leave such a great review. We’re pleased to know that you enjoyed your experience with us and look forward to working with you again in the future.

Posted 1 year ago

“straight forward business”

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Posted 1 year ago

Hi Georgios, thank you for taking the time to leave such a lovely review. We’re pleased to know that you enjoyed your experience with us and look forward to working with you again in the future.

Posted 1 year ago

“Very quick response & delivery”

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Posted 1 year ago

Hi Denise, thank you for taking the time to leave such a great review. We’re pleased to know that you enjoyed your experience with us and look forward to working with you again in the future.

Posted 1 year ago

“Very quick service. Would be good if you could click into the product from previous invoices.”

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Posted 1 year ago

Hi Sarah, thank you for taking the time to leave such a lovely review. We’re pleased to know that you enjoyed your experience with us and appreciate your feedback. We look forward to working with you again in the future.

Posted 1 year ago

“pure service”

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Posted 1 year ago

Dear Stephan, After reviewing your order, we understand that you may have been dissatisfied due to the unexpected import duties associated with your web order. We apologise for any inconvenience this may have caused. While we strive to provide transparent information to our customers, there are instances where additional charges, such as import duties, may apply, and these charges are governed by customs regulations beyond our control. We do advise our customers to refer to the official government guidelines for a comprehensive understanding of import duties. In this case, the Irish government provides detailed information on this matter at [https://www.revenue.ie/en/customs/individuals/buying-online-personal/outside-eu.aspx]. We encourage you to review this resource for a better understanding of the process. Once again, we apologise for any inconvenience you've faced, and if there is anything more we can do to assist you, please do not hesitate to contact us.

Posted 1 year ago

“easy to buy delivered promptly.”

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Posted 1 year ago

Hi Blair, thank you for taking the time to leave such a great review. We’re pleased to know that you enjoyed your experience with us and look forward to working with you again in the future.

Posted 1 year ago

“Very quick delivery and good quality items.”

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Posted 1 year ago

Hi Kate, thank you for taking the time to leave such a lovely review. We’re pleased to know that you enjoyed your experience with us and look forward to working with you again in the future.

Posted 1 year ago

“..........”

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Posted 1 year ago

“Great, quick service. Thanks”

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Posted 1 year ago

Hi Lesley, thank you for leaving us such a great review. We’re happy to read about your positive experience with us and look forward to working with you again in the future.

Posted 1 year ago

“Perfect from start to finish, not one bad thing I could say.”

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Posted 1 year ago

Hi Jack, thank you for taking the time to leave such a lovely review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. Thanks for your kind words, we look forward to working with you again in the future.

Posted 1 year ago

“Ordered online, very easy to do. Delivery is very fast, will definitely use this company again.”

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Posted 1 year ago

Hi Stephen, thank you for taking the time to leave such a lovely review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. Thanks for your kind words, we look forward to working with you again in the future.

Posted 1 year ago

“Fast dispatch and delivery and excellent communications.”

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Posted 1 year ago

Hi Fiona, thank you for leaving us such a lovely review. We’re happy to read about your positive experience with us and look forward to working with you again in the future.

Posted 1 year ago

“Excellent customer service. Swift to acknowledge order, communicative and efficient. Highly recommend.”

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Posted 1 year ago

Hi Sam, thank you for taking the time to leave such a great review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. Thanks for your kind words, we look forward to working with you again in the future.

Posted 1 year ago

“Fast efficient service plus good price compared to same item from other suppliers”

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Posted 1 year ago

Hi Campbell, thank you for taking the time to leave such a lovely review. We’re pleased to know that you enjoyed your experience with us and look forward to working with you again in the future.

Posted 1 year ago

“Able to supply required goods immediately , unlike competitors”

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Posted 1 year ago

Thank you for taking the time to leave a great review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. Thanks for your kind words, we look forward to working with you again in the future.

Posted 1 year ago

“work perfectly, not had any issues”

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Posted 1 year ago

Thank you for leaving us such a great review. We’re happy to read about your positive experience with us and look forward to working with you again in the future.

Posted 1 year ago

“Easy to deal with - You can call them as well and they are very helpful”

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Posted 1 year ago

Thank you for leaving us such a lovely review. We’re happy to read about your positive experience with us and look forward to working with you again in the future.

Posted 1 year ago

ID Card Centre Ltd is rated 4.7 based on 862 reviews