i4me Insurance Brokers Reviews

Name: i4me Insurance Brokers
Address: 295 Aylsham Road, Norwich, Norfolk
Rating: 4.85

4.9 Rating 9,405 Reviews

99 %

of reviewers recommend i4me Insurance Brokers

Company Reviews

Metrics

Info

4.9

Based on 9,405 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03333233881

Email:

hello@i4me.co.uk

Location:

295 Aylsham Road,
Norwich
Norfolk
NR3 2RY

i4me Insurance Brokers 5 star review on 16th August 2022

Anonymous

Anonymous // 01/01/2019

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“Comprehensive cover for a very competitive price, annual premium adjustments are very fair”

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Posted 4 years ago

“Price up but cover has gone down”

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Posted 4 years ago

“Very easy to renew and the price was lower than last year. Fortunately I have not had cause to know how they perform if a claim was submitted.”

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Posted 4 years ago

“Very helpful, the telephone call which I received from the i4me renewal office was very accommodating.”

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Posted 4 years ago

“Lovely and easy company to deal with”

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Posted 4 years ago

“Excellent and polite service 👌”

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Posted 4 years ago

“All staff with whom I had contact with were very knowledgeable and polite. The renewal process was very simple and I would highly recommend this company to anyone.”

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Posted 4 years ago

“Renewed or another year. Good price and service.”

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Posted 4 years ago

“I was looking for an unusual policy (specific to a holiday lodge) and found them to be very helpful and informative. Took me through all the details and got back to me within 5 mins with additional query. Great”

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Posted 4 years ago

“good advices”

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Posted 4 years ago

“Refreshing to find an insurer who understood the difficulties in finding holiday home insurance and was sufficiently flexible for us to secure insurance with conditions that were possible to achieve in practice. Lee was exceedingly helpful, assured me (and re-confirmed) that the policy did not require routine inspections of the property. When the final policy came through, the statement of insurance mentioned routine inspections which conflicted with what I had been told and caused me some anxiety. Ned patiently dealt with my query, triple-checked, then i4me amended the wording on the statement of insurance to reflect what had been agreed. But for the initial wording on the statement of insurance and the concern/doubt it caused I would have scored a 5 - easy to rectify for subsequent customers. I am thorough, cautious, and take wording on insurance policies very seriously - i4me dealt well with my persistence. Worth paying extra for a policy that is practicable and for peace of mind. Looking forward to dealing with i4me again next year, assuming no issues this year.”

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Posted 4 years ago

“Very competitive, very straightforward, efficient process to renew insurance - completely satisfied.”

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Posted 4 years ago

“Straight forward answers to my questions. Easy to deal with and ahead of the game cf with the other companies.”

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Posted 4 years ago

“Very easy to renew and staff very helpfull”

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Posted 4 years ago

“Easy to deal with covered everything I needed”

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Posted 4 years ago

“Was very easy to get hold of a representative with a query that I had - everything sorted. Email communication is excellent, clear and concise- will continue to use in future.”

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Posted 4 years ago

“Premium has increased substantially.Why?”

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Posted 4 years ago

Thank you for your feedback. Insurers consider several factors when calculating the renewal price. Indexation, an adverse claims history and the customer making a claim within the last 12 months will usually drive an increase, but there are other, more subjective factors as well. These include insurers’ views on the various risks associated with the insurance they are providing, such as changes in their overall claims experience for a given property type or a review of the severity of natural disasters occurring in a given postcode. Finally, we would like to confirm that renewals are not mandatory, and we contact our customers in good time with an offer of price for the coming 12 months. This gives them the opportunity to consider our terms and to shop around if they feel we are not offering value for money. Due to us having thousands of customers we're unable to provide individual reasons for increase of premium on each renewal document we issue. However, if you would like to discuss the reasons for the increase of your renewal premium, please feel free to contact us and we will be happy to provide you with this information.

Posted 4 years ago

“Efficient and helpful”

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Posted 4 years ago

“Excellent service, nice people, good premium rates - very happy !”

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Posted 4 years ago

“5 star service”

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Posted 4 years ago

i4me Insurance Brokers is rated 4.9 based on 9,405 reviews