i4me Insurance Brokers Reviews

Name: i4me Insurance Brokers
Address: 295 Aylsham Road, Norwich, Norfolk
Rating: 4.85

4.9 Rating 9,281 Reviews

99 %

of reviewers recommend i4me Insurance Brokers

Company Reviews

Metrics

Info

4.9

Based on 9,281 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

03333233881

Email:

hello@i4me.co.uk

Location:

295 Aylsham Road,
Norwich
Norfolk
NR3 2RY

i4me Insurance Brokers 5 star review on 16th August 2022

Anonymous

Anonymous // 01/01/2019

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“Been with I4ME for 4 years now. Very happy with service advice and pricing. Can’t find any policy like this at such a competitive price”

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Posted 18 hours ago

“Very efficient customer servicr”

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Posted 3 days ago

“The communication and customer service was very good and efficient, but the addition of an admin fee and the non disclosure of commission is not right. Payments by insurers to brokers should be disclosed, as per other financial products.”

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Posted 3 days ago

Dear Mr F, Thank you for your review – we are pleased to hear that you found our communication and service to be high quality. We understand your observation regarding fees and commission and are happy to clarify our position. Our remuneration practices are regulated under the Financial Conduct Authority’s Insurance Conduct of Business (ICOB's) rules. These require us to disclose the existence and nature of commission and to disclose the amount where a customer asks. We have done so in the past and will always do so upon request. When you refer to “other financial products”, we understand you to mean products sold under the Conduct of Business (COB) regime, which has its own distinct rules about commission disclosure. We disclose our administration fees clearly to customers before they proceed at both new business and renewal. At that point, customers are under no obligation to continue and are free to compare our overall pricing and service with other firms. Charging transparent service fees alongside insurer commission is a long established practice across the personal and commercial insurance markets. We regularly review our fees against the wider market and remain mindful at all times of our obligation to provide fair value. We believe our level of service and the feedback we receive from a large number of customers supports this. We appreciate you taking the time to leave feedback and are pleased that, overall, our service met your expectations.

Posted 2 hours ago

“Fantastic customer service,all staff polite, helpful and reassuring. Also very easy to get through to on the phone which is a miracle these days !!”

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Posted 4 days ago

“Exactly what we’ve been looking for. Easy to understand and a quote in minutes. Thankyou”

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Posted 4 days ago

“Always friendly, easy people to deal with who always do their best to obtain the best quotes possible for me.”

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Posted 5 days ago

“Excellent service. I had to ring them to answer some queries I had. The phone was answered almost immediately and the lady I spoke to was very knowledgeable and able to assist me. The price for insurance was very reasonable.”

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Posted 6 days ago

“Easy to work with to keep my insurance premiums competitively priced.”

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Posted 1 week ago

“Easy to speak to”

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Posted 1 week ago

“Very simple and straightforward to organise.”

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Posted 1 week ago

“We had an excellent experience when we were looking around for renewal quotes for our holiday let cottage. Everyone we spoke to was very knowledgable, polite and helpful, they were happy to go through everything with us and answered all our questions clearly. The policy we purchased offered greater cover than our previous policy and the premium was 30% cheaper. Would definitely recommend.”

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Posted 1 week ago

“Excdelent and efficient service, easy to use and provides cover for businesses the big boys find too dificult ! And without the usual yearly hike in costs.”

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Posted 1 week ago

“Easy to deal with, helpful on the phone, knowledgeable staff and competitive pricing. Nothing not to like.”

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Posted 1 week ago

“Your agents were brill and thats why i went for your slightly more expensive offer”

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Posted 1 week ago

“Easy to contact friendly helpful service”

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Posted 1 week ago

“Excellent Service from all team. They send timely reminders and follow up with phone calls, perfect for someone with a memory like a sieve.”

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Posted 2 weeks ago

“My dealings with setting up a policy have been second to none in the service and friendly efficiency of all the staff spoken with at i4me. A real breath of fresh air. Everyone seemed fully competent and came over as dedicated to their position and representing the company. Thank you!”

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Posted 2 weeks ago

“Insured a Airbnb property no problem informed a few weeks before renewal good service”

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Posted 2 weeks ago

“Really competitive quote for public liability insurance and contents insurance from a reliable provider”

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Posted 3 weeks ago

“I have not had a need to enter a claims process so cannot comment on this but communication regarding renewal of policy was good and straightforward”

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Posted 3 weeks ago

i4me Insurance Brokers is rated 4.9 based on 9,281 reviews