Login
Start Free Trial Are you a business? Click Here

HX Store Reviews

4.8 Rating 260 Reviews
96 %
of reviewers recommend HX Store
Company Reviews Product Reviews
101
 Metrics Info
4.8
Based on 260 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read HX Store Reviews

About HX Store:

Over 35 years Hydro-X has become a nationally recognised name in Water Treatment, Water and Air Hygiene services, and Legionella Training, representing high-quality risk management and excellent value for money. Hydro-X also provides water treatment and hygiene consumables via www.hydro-x-store.co.uk

Visit Website

Phone:

01909 666708

Email:

info@hydro-x.co.uk

Location:

HX Training,
Unit 5 Kingfisher Way,
Dinnington
Sheffield
S25 3AF

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“I did enjoy the course which was good and have certainly learned a lot about Legionella. I did have a problem with the chat which I could not get to work and an echo 3 times for every word that was spoken, which lasted through 50% of the course. The chat seemed to work with most of the students which I followed with good replies to the questions, all very good.”
Helpful Report
Posted 7 years ago
Jana V
Verified Buyer
“Generally, all went well. Only disappointment was that the lady I've spoken on phone promised that she will arrange a new stock that I can use for 1 year because I've ordered quite a lot of dip slices for testing I need to do. But I've received an old stock that will last only 6 months shelf life and I can run out of time with them before I'm able to use them all..”
Helpful Report
Posted 7 years ago
Dear Jana, thank you for leaving us a positive review, this is greatly appreciated. I would like to apologies that you feel disappointed with the shelf life of the dipslides that you were supplied, and I apologise for any inconvenience caused. Before your purchase we had a conversation on our online chat facility where we advised that the standard shelf life for smaller orders of dipslides is 6 months, but that we could send out the newest batch of dipslides to you which would have a 9 months shelf life if 10 or more boxes were purchased at that time. I’m very sorry if you felt that this was not made clear enough to you, but hope you get the full benefit of the products you ordered. If there is anything else I can help you with please don’t hesitate to contact me directly.
Posted 7 years ago
Anonymous
Verified Buyer
“This was a well presented, well informed & interesting seminar that answered many questions around water hygiene and specifically expanded on the role of the HSE 7 their involvement in any potential occurrence.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Hydro X always attend to our issues promptly and efficiently. Service delivery is good and staff always communicate any issues to ourselves. The Account is managed in a professional manner at all times.”
Helpful Report
Posted 8 years ago
VS
Verified Buyer
“Product works exactly as described. Speaking to their customer services was helpful and informative, and told me which dipslide i needed”
Helpful Report
Posted 8 years ago
Heath
Verified Buyer
“Well presented seminar providing relevant and up to date information in a user friendly format free of jargon. The presenters were great as well and had the audience engaged, there was also plenty of opportunities to raise questions with Hydro X having table hosts at each table.”
Helpful Report
Posted 8 years ago
HX Store is rated 4.8 based on 260 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request