Hydro-X Reviews

Name: Hydro-X
Address: Hydro-X HouseEden PlaceOutgang Lane, Dinnington
Rating: 4.76

4.8 Rating 255 Reviews

96 %

of reviewers recommend Hydro-X

4.8

Based on 255 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hydro-X:

Over 35 years Hydro-X has become a nationally recognised name in Water Treatment, Water and Air Hygiene services, and Legionella Training, representing high-quality risk management and excellent value for money. Hydro-X also provides water treatment and hygiene consumables via www.hydro-x-store.co.uk

Visit Website

Phone:

01909 565133

Email:

info@hydro-x.co.uk

Location:

Hydro-X HouseEden PlaceOutgang Lane
Dinnington
S25 3QT

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Hydro-X 5 star review on 3rd October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been using KN95 facemasks throughout the current pandemic and the time had come to obtain a fresh supply. Following an Internet search, I was soon drawn to The "Hydro-X Web Site" which I found clear, helpful and easy to navigate. I also noted that those who had left Reviews had largely made favourable comments. I placed my order without any difficulty on 3rd January and, over the following days, received e-mails providing details of that order (including an invoice) together with tracking information. The facemasks were delivered on 7th January without any problem. Alongside the e-mails I received concerning my order, I was also sent information about the work of Hydro-X, Aquabox and other Companies concerning the supply, by Aquabox, of equipment to Third World Countries to help with water shortages and supply of fresh water through the use of filtration equipment; I was very happy to make a small donation to help with this work. Should I need additional facemasks, or indeed any other items of equipment available through Hydro-X, I would have no hesitation whatsoever in returning to this Company. Furthermore, I would like to take this opportunity of thanking the staff at Hydro-X for the prompt and efficient way in which they handled my order.”

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Posted 3 years ago

Thank you very much for your kind review. We're glad you were happy with the product and service you received

Posted 3 years ago

“quick and simple”

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Posted 3 years ago

“Will USE THIS SERVICE AGAIN VERY FAST AND NO PROBLEM”

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Posted 3 years ago

“Very quick and easy test to carry out in line with our risk assessment.”

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Posted 3 years ago

“Very helpful and informative regards Mark”

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Posted 3 years ago

“Excellent service! The face masks took only 24 hours from dispatch to delivery!”

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Posted 3 years ago

“Grea6t service, quick delivery and good pricing”

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Posted 3 years ago

“We were new to using dip slides, but the support guys helped us select the right slides for our food production facility. We shall definitely buy more from Hydro-X as they were reliable and always helpful.”

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Posted 3 years ago

“Quick and efficient delivery. I had difficulty using the online order form, but a quick phone call and friendly, helpful staff sorted me out. The Legionella testing thermometer is an simple tool to use and an asset to a landlord like myself to make sure my letting property is safe. Thank you Hydro-X!”

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Posted 4 years ago

“Great Starter Pack”

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Posted 4 years ago

“Hydro-X are at the very top of the water industry training dynamic. Excellent facilities; superb course materials to take away with you and a dedicated customer focused team on standby to help with any inquiries.”

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Posted 4 years ago

“Well packaged great online customer service before hand too”

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Posted 4 years ago

“We were very impressed with the service and the quality of the products we received.”

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Posted 4 years ago

“Great Product. Very fast delivery. Will order again”

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Posted 4 years ago

“Quick delivery, easy website layout.”

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Posted 4 years ago

“Excellent service and customer support. Discount made available for first purchase. My purchase arrived super quick! ... 2 days later instead of one month later as advised on the delivery information! Excellent!! It was put to use the same day. Excellent product; very good price and accompanied with its calibration certificate.”

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Posted 4 years ago

“Quick delivery & good website.. explained it well”

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Posted 4 years ago

“Very informative website, with all additional training options should that be necessary. Delivered before promised and items arrived the next day. Great service and clear instruction on use. Thank you Hydro-X”

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Posted 4 years ago

“Parcel did not arrive when specified but presumably that is the fault of the deliverers. Otherwise excellent service and value.”

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Posted 4 years ago

“Great service Nice product”

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Posted 4 years ago

Hydro-X is rated 4.8 based on 255 reviews