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Hunter & Gather Reviews

4.9 Rating 3,141 Reviews

97 %

of reviewers recommend Hunter & Gather

Company Reviews

Product Reviews

4.9

Based on 3,141 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

realfood@hunterandgatherfoods.com

Location:

71-75, Shelton Street, London,
71-75, Shelton Street, London
United Kingdom
WC2H 9JQ

Hunter & Gather 5 star review on 18th April 2024

Hunter & Gather 5 star review on 18th April 2024

Hunter & Gather 5 star review on 18th April 2024

Hunter & Gather 5 star review on 18th April 2024

Hunter & Gather 5 star review on 14th April 2024

Hunter & Gather 5 star review on 14th April 2024

Hunter & Gather 5 star review on 12th April 2024

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I absolutely love the Hunter and Gather products as it lets me eat in a way that contributes to my optimal health without losing out on taste. The mayonnaise in particular (chipotle is my favourite) is ideal for me while I am in a Keto season and I don't have to feel guilty at all as it's actually a great fat bomb that is contributing to my progress. The chipotle ketchup is great with an omelette too and I've switched over my kids to the Hunter & Gather ketchup so they can still have sauce without all the nasties. It's so great to have a brand that supports us to be healthy without compromising on quality or taste because having to make these things from scratch just wouldn't be an option with our hectic schedules. Thanks so much Amy & Jeff.”

Helpful Report

Posted 3 years ago

“Received my collagen last week and have been adding it to my coffee each morning . Happy to say it has no taste . Had loads of questions before I placed my first order and the customer service was fantastic, always coming back to me within 24 hours . Looking forward to amazing results 😊”

Posted 17 hours ago

“I'm not impressed at all. I ordered 2 packs of Marine collagen, one of them they sent me the bovine one instead and I clearly asked for the type 1 Marine collagen. It's just been me going round in circles trying to contact customer service team to get it rectified. I was emailed by a customer service representative Marayah who promised she re ordered the marine collagen and sent it to me, however I've received nothing yet. Honestly, you can find these items on Amazon and other places and itd be a lot quicker......Still waiting for this to get sorted..”

Posted 1 day ago

“The website is easy to navigate and the service was good. My order was delivered promptly with no issues”

Posted 3 days ago

“I have only been using Hunter and Gather collagen supplements for 1 week. I am hopeful the collagen will aid my muscle recovery from training as well as help my joints from niggling pains. The added bonus of improved texture for hair and skin will be welcomed too. I have used the collagen in drinks as well as stirring into soups or gravy. I tend to use one tablespoon for breakfast and one tablespoon at dinner time.”

Posted 4 days ago

“Refreshing to see a company producing products that avoid using unnecessary hidden ingredients which can be detrimental to our health.”

Posted 6 days ago

“I have just started taking the bovine collagen so I can't comment on any results as yet but I will say that I certainly don't notice it in my morning Coffee, mixes well too. The customer service and care from this company is second to none, absolutely first class! I have been given so much help and advice that I feel I am supported to getting my health back on track. You guys are absolutely amazing!! Keep up the good work and I am looking forward to trying more of your lovely products. 😍”

Posted 1 week ago

“A fantastic company with great customer service, and unique for selling whole foods and supplements that are free of refined sugar, grains, and most of all inflammatory seed oils (a rare thing in todays market!) while yet prioritising taste and quality.”

Hunter & Gather 5 star review on 18th April 2024

Posted 1 week ago

Thank you for your 5⭐️ photo reviews Luke! Thrilled to hear you are loving the Mayo range and we thank you so much for your continued support and feedback - it really is appreciated 🙌🏼 With thanks, Mariah

Posted 1 week ago

“Brilliant Customer Service Same day Replies as needed some advice before ordering. Product brilliant seen a change in my complexion already very noticeable. Hoping helps with hair too soon to tell . No taste mixes well. Well impressed will subscribe .. suggestion a bigger bag please !”

Posted 1 week ago

Thank you for your 5⭐️ review Tracy! Thrilled to hear we was able to give advice prior to your order and now you can already see a visible improvement 🙌🏼 We will take your feedback on board, thank you for your support! With thanks, Mariah

Posted 1 week ago

“Great products, have been taking the collagen for a while now and have seen improvement in joint health and skin”

Posted 1 week ago

Thank you for your 5⭐️ review Matthew! Glad you are seeing an improvement with your Joint and Skin health since taking the Collagen 🙌🏼 Thank you for your support! With thanks, Mariah

Posted 1 week ago

“I love these products! I also am very impressed with customer service they get back to you so quickly! I made a purchase and then saw get a free coconut oil if you spend over a certain amount which I did! I emailed and they sent me one out and I was shocked how big the jar was!! Was expecting a smaller one!! Delivery is super quick too defo recommend there products 👍”

Posted 1 week ago

Thank you for your review Gaynor ⭐️ We are so pleased we could resolve this for you and we hope you enjoy the Coconut Oil, thank you for your feedback it really is appreciated 🙌🏼 With thanks, Mariah

Posted 1 week ago

“Excellent service and wonderful products...love the tallow and mayonnaise”

Posted 1 week ago

Thank you for your 5⭐️ review! Glad to hear you love the Tallow and Mayonnaise especially 🙌🏼 Thank you for your support! With thanks, Mariah

Posted 1 week ago

“My third pack of the the bovine collagen was disappointing it has an unpleasant smell that reminds me of gone off milk. I’d hoped when mixed in with a drink it would disappear but unfortunately every time I take a drink I can smell it, its quite strong and unpleasant. I haven’t left a bad review because I hope it’s just a one off that you will rectify”

Posted 1 week ago

Hey Rachel, Thank you for your review we are so sorry that your most recent Bovine Collagen had a stronger aroma than your previous pouches. Our collagen is unflavoured however there can be slight differences from batch to batch due to the natural nature of the product and seasonality. The collagen can also smell stronger on the initial opening of the bag, and this normally dissipates quite quickly. Our customer services team will be in touch to see if we can help further. Thank you for your ongoing support! Nyree 🙌

Posted 1 week ago

“I bought both the Bovine & Marine Collagen & have used them now for about 10 days, one spoonful in the morning & one spoonful in an evening. As a breastfeeding lady (actually exclusively expressing for my surrogate baby) I did research & was told that these products are entirely safe to use. However, I have noticed an immediate & significant decrease in my milk supply after using the marine collagen in an evening. I am now taking just the bovine & my milk supply is increasing again. Both taste ok in food & drink, the marine is super fishy in the packet but tastes ok.”

Posted 1 week ago

“I am unable to give a review as I only started to take your Collagen Peptides for the first time on 6 April 2024 so it is early days for me to see any results.”

Posted 1 week ago

Thank you Sheila for letting us know we look forward to hearing how you get on in a new weeks time. 🙌

Posted 1 week ago

“Great products. I've been using them for years. Love the olive oil, the olive oil mayo and I'm using their new collagen cleaners which are excellent in coffee. I've tried nearly all their products and never been let down.”

Posted 1 week ago

Thank you for your 5⭐️ review Vicki! Glad to hear you are enjoying the product range - especially the Collagen Creamers in your Coffee 🙌🏼 Thank you for your support! With thanks, Mariah

Posted 1 week ago

“I cancelled my order but they still went ahead with it. I ordered one bag of collagen to try ( with a discount code) ended up paying for 2 bags one of them full price. Then I tried to cancel but I got the order anyway. I have been trying to contact them ever since but no response. It’s not nice. I don’t think the company needs this sort of customer service. I’m not happy”

Posted 1 week ago

Hey Nesh, Thank you for your review we are so sorry that you had trouble canceling your order. I can see that a request was placed however it had already been dispatched from the warehouse. An email was sent to you with return instructions so you could send back the unwanted item for a refund however we didn't hear anything further from you. So sorry if you didn't receive our messages 🙈 Our warehouse aims to dispatch orders as soon as possible once they have been processed. This means that sometimes we are unable to make any changes to your order once received, which includes changes to the delivery address, amending the order, or cancelling the order. We will always try but cannot guarantee. Our customer service team will be in touch. Huge apologies again and thank you for your understanding. Nyree 🙌

Posted 1 week ago

“Great products which are what they say. Easy to manage orders via website.”

Posted 1 week ago

Thank you for your 5⭐️ review Nicola! Glad to hear you are enjoying your products and you find it easy to manage orders via our website, we really do appreciate your feedback and support. 🙌🏼 With thanks, Mariah

Posted 1 week ago

“I was extremely disappointed with the collagen supplement purchased. And I ordered 2 packets. Felt very gritty and muddy to drink. Put a teaspoon in my coffee for a 2nd go at it and cannot say I enjoyed it. Such a shame as I had such high hopes for it 😢😢”

Posted 1 week ago

Hey Dawn, Thank you for your review of the Rise & Glow. We are so sorry to hear that you are struggling to take the Rise & Glow due to the texture, we have some handy tips you could try 🙌🏼 We recommend to put one heaped tablespoon of the Rise and Glow in a glass first, fill the cup with 3/4 of either iced or sparkling water, whisk and then top up if needed. You could also use hot water instead if preferred - it's almost like a fruity tea or use the Rise and Glow in a smoothie 🌺 You can also find some awesome recipes using our Rise & Glow on our website such as " Raspberry Cheesecake Smoothie or "Green Tea Grapefruit Berry Spritzer" 💗 We want you to be 100% happy with your product so our customer services team will be in touch to see if we can help further. So sorry again and thank you for your support, Nyree

Posted 1 week ago

“Just the best. Best quality ingredients. Best care. Best service. Best everything.”

Posted 1 week ago

Thank you so much for your 5⭐️ review Melanie! Your support means so much and we really appreciate you leaving feedback like this 🙌🏼 With thanks, Mariah

Posted 1 week ago

“Fantastic product...love the bovine collagen powder. Super easy to use daily in my coffee. I do struggle to redeem the loyalty points...I find the app difficult to use. Would love a more simple way to redeem my points!!”

Posted 1 week ago

Thank you for your 5⭐️ review Margaret! Glad you are loving the Bovine Collagen and it mixes super easy into your Coffee 🙌🏼 So sorry that you struggle to redeem your points! Please can we kindly ask you to remove the app and use the website going forwards, as the app is no longer active I am afraid. Please do also feel free to reach out to realfood@hunterandgatherfoods.com in the meantime, and we can send you a handy step by step on how to redeem your points 😊 Thank you for your support! With thanks, Mariah

Posted 1 week ago

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Hunter & Gather is rated 4.9 based on 3,141 reviews