Hunter & Gather Reviews

Name: Hunter & Gather
Address: 71-75, Shelton Street, London, 71-75, Shelton Street, London, United Kingdom
Rating: 4.85

4.9 Rating 3,916 Reviews

97 %

of reviewers recommend Hunter & Gather

4.9

Based on 3,916 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About Hunter & Gather:

Hunter & Gather creates nutrient-dense, real-food products and supplements. We focus on health-first, ancestrally inspired foods, free from refined sugars, grains, and inflammatory seed oils.

Visit Website

Email:

realfood@hunterandgatherfoods.com

Location:

71-75, Shelton Street, London,
71-75, Shelton Street, London
United Kingdom
WC2H 9JQ

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Hunter & Gather 5 star review on 19th July 2026

Joanne

Jill

Hunter & Gather 5 star review on 18th July 2026

Lynda

Hunter & Gather 5 star review on 17th July 2026

Yuliana

358

Anonymous

Anonymous // 01/01/2019

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“Nice looking company that disappointed ☹️”

Helpful Report

Posted 8 months ago

Hi there, Thanks for sharing your thoughts. I’m really sorry to hear we disappointed you. If you’d like to give us a bit more detail on what didn’t meet your expectations, we’d love to make things right. If you’re open to it, you can reach us at realfood@hunterandgatherfoods.com and we’ll work with you to sort this out. Warm regards, Lea

Posted 8 months ago

“I found the Blood Orange Restore® an unpleasant drink. It is like drinking medicine. It may be good for me to drink but it is not good to taste.”

Helpful Report

Posted 1 year ago

Thank you for your review, Colin ⭐️ We are so sorry to hear that you struggled to drink the Blood Orange Restore Electrolytes - Our Mixed Berry, Lemon & Lime and Blood Orange Electrolytes which contain natural flavouring are subtle. 🙏 We have carefully designed Restore to include 750mg of sodium, specifically chosen to meet the varied hydration needs of our customers, imparting a salty flavour across our range. If you prefer a less salty taste, we recommend diluting each sachet in 1000ml of water, instead of the standard 750ml. We want you to be 100% happy with your purchase, so our Customer Experience Team will reach out shortly 🙌 Thank you for your continued support, With thanks, Mariah ✨

Posted 1 year ago

“The goods were not delivered & when i tracked the delivery it outlinec returned to sender (yourselves).”

Helpful Report

Posted 1 year ago

Thank you for your review ⭐️ We are so sorry to hear that your order was not delivered, and as a result it has been returned to sender - we completely understand the frustration. We want you to have the best experience so please bear with us and our friendly Customer Services Team will reach out to help further 🙏 Thank you for your patience and continued support, With thanks, Mariah ✨

Posted 1 year ago

“Like your products but the olive oil doesn't open. The top just spins. I've tried to open with a knife but only ended up cutting my finger. Tried contacting you by email but no reply so it sits in my cupboard until I get to a shop that sells something to grip it.”

Helpful Report

Posted 1 year ago

Thank you for your review, David ⭐️ We are glad to hear you love the product range 🙌 We are so sorry however to hear that the lid on your most recent bottle of Olive Oil keeps spinning, and as a result of trying to open it you cut your finger - this is not the experience we want our customers to have 🙏 Our friendly customer services team will reach out shortly to help further. Thank you for your patience and continued support! With thanks, Mariah 🌺

Posted 1 year ago

“Ok but far too much sodium”

Helpful Report

Posted 1 year ago

Thank you for your review ⭐️ Restore is expertly formulated with an ideal ratio of essential minerals, each sachet is your key to balanced hydration. 🙌 We have carefully designed Restore to include 1000mg of sodium, specifically chosen to meet the varied hydration needs of our customers 🙏 We have a great FAQ which speaks more about this which you can check out here - https://help.hunterandgatherfoods.com/en-US/why-have-you-chosen-200mg-of-potassium-521371 Meanwhile, please feel free to reach out to our friendly Customer Services team at realfood@hunterandgatherfoods.com if you have any questions 😊 Thank you for your support. With thanks, Mariah

Posted 1 year ago

“Although I love Hunter & Gather as a brand and they have produced some great products over the years I recently purchased their Daily Electrolytes Restore multipack. I was excited to try these as it is hard to find a good electrolyte drink that doesnt have artificial sweetners in and as such ordered 2 boxes. Sadly they did not live up to the social media hype. I found the flavoured versions (Mixed Berry & Lemon Lime did not taste anything like the flavours advertised and unless they are ice cold, I had trouble finishing them. The best, most accuriate flavoure was the unflavoured and that was quite salty for my taste. Ultimatly this product was a swing and a miss for me and I now regreat buying 2 boxes.”

Helpful Report

Posted 2 years ago

Thank you for you review, Nicholas ⭐️ We are so sorry that Restore was not to your taste - Our Mixed Berry and Lemon & Lime Electrolytes which contain natural flavouring are seriously salty and subtle. We have carefully designed Restore to include 1000mg of sodium, specifically chosen to meet the varied hydration needs of our customers, imparting a seriously salty flavour across our range. If you prefer a less salty taste, we recommend diluting each sachet in 1000ml of water, instead of the standard 750ml. We want you to be 100% happy with your purchase so our CS team will reach out shortly 🙏 Thank you for your support! With thanks, Mariah

Posted 2 years ago

“Delivery arrived on time, communication excellent. Really disappointed with the product. There was no berry flavour to the collagen despite the colour in the glass. I made up the product as described and it tasted vile. I had to hold my nose to get through the rest of the glass! Will stick to unflavoured collagen in my morning coffee.”

Helpful Report

Posted 2 years ago

Thank you for your review Samantha ⭐️ We are so sorry that you are disappointed with the Rise and Glow, for best results we say to use iced or sparkling water and whisk in - you could even use it in smoothies or yoghurts if you prefer 🌺 We want you to be 100% happy with your purchase, so our Customer Services team will reach out shortly. Thank you for your support! With thanks, Mariah

Posted 2 years ago

“I just can’t drink the product. It’s not my thing at all.”

Helpful Report

Posted 2 years ago

Thank you for your review, Bianca ⭐️ So sorry to hear that you are struggling to drink the product, we want you to be 100% happy with your purchase so our friendly Customer Services Team will be in touch soon 😊 Thank you for your continued support! With thanks, Mariah

Posted 2 years ago

“I paid for next day delivery, but delivery took 3 working days. Delivery charge was refunded but communication was poor. Limited customer service availability by telephone is not helpful. One item arrived poorly sealed and product smelled spoiled. All in all, a poor first purchase experience. 2/10 could do a lot better.”

Helpful Report

Posted 3 years ago

Hey James, Thank you for your review - we are so sorry that your delivery arrived later than expected, I appreciate this is frustrating! Our telephone lines are open Monday to Thursday 9:30am-12 noon only. Our Customer Services team will be in touch shortly to get this resolved for you. With thanks, Mariah

Posted 3 years ago

“Hi there while I'm sure this is a good product I'm afraid it is not for me I had to discontinue it because it caused anxiety to worsen and I felt palpitations which scared me so sorry thankyou”

Helpful Report

Posted 3 years ago

Hey Denise we are so sorry to hear that the Heart Capsules caused your anxiety to worsen. All of our organ supplements are made from real food and contain an abundance of bioavailable vitamins and minerals, such as Vitamin B12, A, Iron, Copper, Riboflavin and more. As we are not trained nutritionists we can not give individual advise so would recommend speaking with a functional health practitioner or doctor. We hope that your symptoms have improved and so sorry again. Take care, with thanks, Nyree

Posted 3 years ago

“Paid for express delivery but the item didnt ship for the best part of a week.”

Helpful Report

Posted 3 years ago

Thank you for your review we are so sorry for the delay in your order being delivered. Our customer support team will be in touch to help further unfortunately the postal strikes have caused delays which we understand is very frustrating . So sorry again and thank you for your support, Nyree

Posted 3 years ago

“For me this was not a good buy. I detest the smell and taste of fish so chose it specifically for that reason. I got it wrong. Beware if you have the same dislike!”

Helpful Report

Posted 3 years ago

Thank you Karen for your review we are so sorry to hear that you are not happy with the taste of the Marine collagen you have received. Our collagen is unflavoured however there can be slight differences from batch to batch due to the natural nature of the product. The collagen can also smell stronger on initial opening of the bag, and this normally dissipates quite quickly. If you are not a fan of the taste, then changing what you dissolve your Collagen in can sometimes help - we have some fabulous recipe ideas on our website if you would like to try. Our customer support team will be in touch with you directly to see if we can help further. So sorry again and thank you for your support, Nyree

Posted 3 years ago

“Unfortunately didn’t like the product I couldn’t take it due to the taste. Although it’s said to not have a flavour I found the flavour unpalatable so I will not be ordering again”

Helpful Report

Posted 3 years ago

Thank you for your review - we are so sorry to hear that you are not happy with the taste/smell of the collagen you have received. Our collagen is unflavoured however there can be slight differences from batch to batch due to the natural nature of the product. The collagen can also smell stronger on initial opening of the bag, and this normally dissipates quite quickly. If you are not a fan of the taste, then changing what you dissolve your Collagen in can sometimes help - we have some fabulous recipe ideas on our website if you would like to try. 🧑‍🍳 We of course want you to be 100% happy with your Collagen so our customer services team will be in touch to help further. So sorry again and thank you for your support, Nyree

Posted 3 years ago

“I was disappointed to realise it is a subscription service when I received the second packet, I must have missed that and will be cancelling. It's not tasteless, I've tried it in a few different drinks and can just about tolerate it in a smoothie.”

Helpful Report

Posted 4 years ago

Hey Emma - thank you for your review. We are so sorry for the confusion when ordering. When on the individual product page on the website you will see two options one to set up a subscription which gives you 10% off each product, free UK delivery on orders over £20 and extra Thrive Rewards points to go towards discounts that can be redeemed on future orders or you can choose to place a one time order. The subscription must have been chosen by mistake. We can confirm that your subscription has been cancelled going forward and can see our customer support team have been in touch. Our collagen is unflavoured however there can be slight differences from batch to batch due to the natural nature of the product. The collagen can also smell stronger on initial opening of the bag, and this normally dissipates quite quickly. If you are not a fan of the taste, then changing what you dissolve your Collagen in can sometimes help - we have some fabulous recipe ideas on our website if you would like to try including some smoothies. 🧑‍🍳 So sorry again and thank you for your support, Nyree

Posted 4 years ago

“The food/dressing/mayonnaise are of very good quality and flavour. My rating comes from the problem with the webpage and the ' automatic' subscription system. Even though I made some updates and changes, the system eventually charged me for everything. Even the things that I marked as skip. At least they are good products so they will not go to waste, but when I called the number for customer service first they told me they were there until 12 midday. The next day I called they couldn't care and said it was my own mistake... when it has happened twice to me. So there is clearly an issue with the subscription system.”

Helpful Report

Posted 4 years ago

Hey, Mario thank you for your review. We are so sorry to read about your experience when calling our customer service phone lines and trying to make amendments to your subscription. Our customer services team have been in touch to find out more information as at this time can't understand who you spoke with. We certainly want to assure you that our customers are always our priority and we always care about trying to help and rectify any problems you have experienced. Our customer phone line is open from Monday - Thursday from 9.30 am - 12 Noon and you can always contact us via socials or email at realfood@hunterandgatherfoods.com where we aim to get back to you within 24 hours. So sorry again and we look forward to being in touch. With thanks, Nyree

Posted 4 years ago

“Delivery longer than expected”

Helpful Report

Posted 4 years ago

Thank you for your review, Hilary. We are so sorry that your delivery took longer than expected to arrive. Royal Mail seems to be taking a little longer at the moment which we understand can be frustrating. You can keep an eye on your package via the tracking link which gets sent to you when your order has been dispatched from our warehouse. Our customer services team are always on hand if you need any assistance. So sorry again and thank you for your support, Nyree

Posted 4 years ago

“The taste of the sauces is underwhelming. The ‘Smokey’ BBQ isn’t at all Smokey...”

Helpful Report

Posted 5 years ago

Hey - thank you for your feedback. We are very sorry that you have found our Sauces underwhelming in flavor. We understand that everyone has their own preferences and we are so sorry they this time they were not for you. All of our sauces are made with the highest quality of ingredients including organic tomatoes from Italy. One of our promises is that we do not use refined sugars in any of our products. Our ketchup typically has more than 78% less sugar than the typical standard Tomato Ketchup in the UK. All of our sauces were made and tasted until we felt they had the perfect blend of tomatoes and spices. Thank you again for your feedback and we do hope that you might try some of our other products in the future. With thanks, Nyree

Posted 5 years ago

“I found the advert misleading. I saw 100% avocado and assumed it would be vegan. Very disappointed to find only one was vegan.”

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Posted 5 years ago

“My items were returned ostensibly due to damaged packaging. Parcel force did not keep me informed”

Helpful Report

Posted 5 years ago

Hey Linda, Thanks so very much for taking the time to leave us some feedback. It is always very frustrating for all involved when a package does not arrive as intended and ends up back our warehouse - this is usually due to the packaging being damaged or orders not being collected from the distribution centre (upon a several failed delivery attempts). There is no other reason why the package would come back to us - Hunter & Gather are in fact charged for the delivery back to our warehouse and then we are charged again for the replacement we send out to customers. We dislike it as much as our customers when it happens 🙈 With the orders that are returned, we're not personally notified of this until it arrives and is processed by our warehouse team. As such, the first we usually hear of it is when our customers notify us - usually due to an update on the tracking details that they manually check on (tracking details are always emailed to customers upon dispatch of the order). Incidents like these are very rare indeed and are usually due to the package being damaged in transit with the courier company. Our team are extremely diligent with packaging (as noted by many other customers) but damage certainly can occur - especially when using glass instead of plastic etc. I see that Nyree has arranged for a replacement order to be sent to you and hopefully this arrives with you ASAP 🙌🏼 Please do let us know if there is anything further we can do to help. Best wishes, Jeff

Posted 5 years ago

Hunter & Gather is rated 4.9 based on 3,916 reviews