Hey Jayne, thank you so much for your review! Please could I ask you to contact our customer services team? They will be able to give you all of the information you require. Kind regards, HugglePets
Hi there Mrs. J! Thank you so much for your five-star review. We are glad to hear you were happy with the service we provided! Have a lovely evening. Kind regards, HugglePets
“A great place to shop.Fast efficient service,plenty of choice & good prices.Nice to be able to buy from a family run business. Thank you for a super service.5*”
“Great variety of products at brilliant prices. Delivery was fast , I am very happy using hugglepets and will continue to use them for my dog accessories.”
“Found this site on the Internet after trying to buy exactly the same harness from the high Street with no success. The process of ordering was easy to use and took no time at all.Huggle Pets came back by email with all the conformation of the order and that it had been processed. The order arrived in a decent amount of time and i am very pleased with my purchase . Would definitely be using this website again.”
Hi there, Mrs. Hill! Thank you so much for taking the time out of your day to share your five-star review with us! We are so pleased to hear this. Have a lovely evening. Kind regards, HugglePets
“This is the second carrier I have purchased, the first was medium for my sons cat and it is good but was slightly too big for trips to the vet so I bought him the small size and they say it's much better size for trips out and bonus that it folds away when they're not using ideal. Great carrier with pockets for treats etc. Definitely a good buy.”
Hi there! Thank you so much for your kind words, and for the five-star review! We are so pleased to hear this. Have a lovely evening. Kind regards, HugglePets
Hi there! Thank you so much for your kind words, and your five-star review! We are so pleased to hear this. Have a lovely evening. Kind regards, HugglePets
“Ordered my dogs favourite treats and yet again excellent service. Easy ordering and delivery was with me within a couple of days. Never any issues. I'll be ordering my dogs treats from here from now on.”
Hi Peter, thank you so much for your four-star review, and for your understanding in this matter. I am so sorry to hear that one arrived damaged. I can assure you that this is not the standard we expect!
All items are sent through quality control before they are dispatched from us in order to avoid disappointment, and to ensure all items are checked and up to standards! Sadly, some items can also be damaged in transit!
Please note, for any future purchases made with us, should any more items arrive in this condition you are able to forward these across to our customer service team, who will try to help you as much as they can!
Have a lovely evening!
Kind regards
HugglePets