Thank you for your 5-star rating, Thomas! We really appreciate your positive feedback and are delighted to hear that HugglePets offers quality products at a great price, along with quick postage and friendly communication. We look forward to continue providing you with the best products and services.
“I ordered online a new filter and pump for pond and the item arrived. Couple of days later very well wrapped. Haven’t installed it yet so can’t say how good it is but it is a replacement for my old Laguna filtering pump so it should be good”
Thank you for your fantastic 5 star rating of HugglePets Carlo! I'm so pleased to hear that your experience ordering online was a positive one. I'm even more glad to hear that the item arrived well packaged. We hope that after installation you will be just as happy with this replacement pump for your old Laguna filtering pump.
Thank you, Geraldine, for your 5-star rating of HugglePets! We are so glad you had a great delivery experience with your first order and thank you for your support!
“I ordered 2 dogs coats but had to send them back because they were too small. Easy to return and my refund was in my account two days later.
I ordered another two coats in a larger size and i am very pleased with them.
They are very good quality and the price was good.
I will have no problem using this company again”
Thank you so much for your kind words, Wendy! We appreciate your positive feedback regarding the quality, price, and order process of our HugglePets products. We are thrilled to know that the return process was easy and that your refund was processed quickly. We're glad you found the right size for your needs and that your 2 new coats are of excellent quality. We look forward to your next purchase!
Thank you so much for your 5-star rating of HugglePets, Jo! We are delighted to hear that your collar arrived quickly and that you are very happy with its quality. We sure appreciate your kind and honest feedback.
Thank you so much for your 4-star rating of HugglePets, Sarah! We are so glad you enjoyed your shopping experience with us and that the sizing of the new harness you purchased was accurate.
“We have purchased a number of items (Leads, Collars and Jackets) for our dog from HugglePets over the last six or so months.
The quality, price and availability has been extremely good compared with other sales outlets.
We would from our experience recommend HugglePets very highly.”
Thank you so much, Michael, for the 5-star rating of HugglePets! We really appreciate your loyalty to us as a customer, having purchased a number of items (Leads, Collars and Jackets) for your dog over the last six or so months. We are so pleased to hear that you have been satisfied with the quality, price and availability of our products and services, and we are glad to have been able to provide you with a satisfactory experience. Thanks again!
Thank you, Chris, for your 5 star rating of HugglePets. We appreciate your positive review, and are honored to know we provided you with very good service.
“My cats have been traumatised by plastic carrying baskets. yours are just the opposite! No more noisy baskets! Yours are soft all around so no 'shoving in' for my cats. They can see all around, not just through a poky hole. The 'floor' is solid with a lovely woolly mat. I have been leaving them open to be played in - and played in they are! With added treats! I shall definitely recommend them to cat owners. Very competitively priced and a very quick delivery. I've got Happy Cats again!”
Thank you Susan for your 5 star rating of HugglePets! We're so glad that your cats have been able to enjoy the carrying baskets. We love to hear that they have been playing with the baskets and enjoying treats inside. We appreciate your recommendation and are pleased to offer competitive prices and speedy delivery. Thank you for your kind words!
Thank you so much Paul for the 5 star rating of HugglePets! We really appreciate your feedback and are so happy to hear that you found our great service and fast delivery to be satisfactory.
Thank you so much for your 5 star rating of HugglePets! We are thrilled to hear that you are very pleased with the product you received and feel that it is a good quality and value for money. We are so glad you love it!
Thank you so much, Diane, for the 5-star rating of HugglePets! We really appreciate it, and are glad to know that you are finding great value for money products and that our web site is easy to navigate. We're also glad to know that there was a quick delivery. We value your loyalty in shopping with us and thank you!
Thanks so much for the 5 star review, Lynn! We’re so glad you found our prices to be good, our website easy to use and that our delivery was fast – it’s great to hear that you will be using us again. Thank you so much for being a loyal customer!
Thank you so much for the 5 star rating, Amanda! We are so glad to hear that you were very pleased with your items and that the delivery was quick! Thank you for choosing HugglePets!
Thank you so much for your 5 star rating of HugglePets! I'm very glad to hear that your ham loves the treats. It's great that you have found something your pet loves as a staple to keep stocked up!
“Very pleased with fabric pet carrier for our new cat Phoebe. We had one before for our old cat which we purchased in 2009! Would have still be serviceable if the mice hadn't munched it!. Highly recommended carrier and company”
Thank you so much for your five-star rating of HugglePets, Carol! We're happy to hear that you're very pleased with the fabric pet carrier for your new cat, Phoebe. We're glad you would highly recommend both the carrier and our company. Thanks again for your review!
Thank you so much for the 5 star rating and your kind words about HugglePets! We appreciate that you found our selection of items and delivery service to be top-notch. We'll be delighted to have you as a customer again. 😀
Thank you so much, Ron, for the 5 star rating of HugglePets! We really appreciate your positive feedback on our super customer service, the item arriving the next day and even more so that your pooch was really pleased. Thank you for being an awesome customer!
“I can't honestly believe how fast my order was organised and delivered.
Ordered Friday ready to go and delivered Monday wow!
Would recommend HuggleePets for your furry/feathered friends.”
Thank you so much, Heather, for your amazing 5-star rating of HugglePets! I'm glad to hear that your order was organised and delivered so quickly. We're so glad that we've been able to provide you with an excellent service and we hope that you'll continue to shop with us for all of your furry or feathered friends' needs!
“I recently bought a aquarium heater and it arrived broken...I got straight onto Hugglepets and I can say what poor customer services as it took a month to get my money back and a dozen emails.
All I can say is shocking and do not recommend to anyone, I just hope my external filter I bought also don't have problems”
Thank you very much Pauline for taking the time to share your experience with us. I am sorry to hear that it your item reached you in a damaged condition. I can see that this was refunded on the same date that this item was returned to us. Apologies for any inconvenience caused by this. Kind regards, HugglePets
