Thank you so much Tara for leaving us a 4 star rating! We really appreciate your feedback, and we're glad to hear you were happy with our quick delivery and good quality products. We also thank you for being a loyal and returning customer - it means a lot to us. We hope you continue to be impressed with HugglePets, and please don't hesitate to reach back out if there's anything we can do to help.
Thank you very much for your 5 star rating of HugglePets! We are delighted that you enjoyed our excellent service. We appreciate you being such a loyal customer and for taking the time to write your positive review!
Thank you so much for the 5 star rating of HugglePets, Mary! We appreciate the feedback. We take great pride in our excellent product, easy assembly process, and prompt delivery.
Thank you so much for the 5-star rating of HugglePets, Kate! We're glad to hear that your transaction and delivery were so quick and easy. We appreciate your loyalty and your repeated patronage- thank you!
Thank you so much for your amazing 5 star rating, Vickie! We are so glad to hear that you appreciate our brilliant service and good quality goods, and that you continue to be a loyal customer. It is customers like you that mean so much to us!
Thank you so much Roberta for your glowing 5 star review of HugglePets! We are incredibly grateful for your kind words and are so glad to hear that you would use our services again. We truly appreciate your loyalty and look forward to seeing you around again!
“Very impressive service. The prices are very competitive and I couldn’t find better deals locally. I will be ordering from Hugglepets again. One very happy Cocker Spaniel here. Thank you. Ali”
Thank you so much, Ali, for your review and beautiful photograph! We are so pleased that you and your Cocker Spaniel are happy with our service, prices, and product. We appreciate the five-star rating and look forward to your next order from HugglePets!
Thank you so much for your amazing 5 star rating of HugglePets! We really appreciate it. We are also pleased to hear that you think our prices are great value for money and that we have provided you with such quick deliveries! We are also delighted to have your loyalty as a returning customer. Your business is a valuable asset to us and we thank you for your continued support.
Thank you so much, Julie, for your five star rating of HugglePets. We are very pleased with your positive feedback about our products and delivery service as well as happy to hear that our prices are to your satisfaction. It's wonderful to know that you have had such a great experience as a first time customer and with the intention of returning and recommending us to others. We thank you for being a loyal and repeating customer!
Thank you so much John for your 5 star rating of HugglePets! We are thrilled to hear that our great dog crate was good value for the money and was delivered quickly for you. We appreciate your loyalty as a returning customer, and thank you for taking the time to share your experience!
Thank you so much, Kevin, for giving HugglePets a 5 star rating! We're so pleased to know that you find our products to be of excellent quality for your money and that you have been a returning customer. We really appreciate your support!
“Efficient service. Great products.
One problem hence 4 stars, is that I am not entitled to free postage as I live in an area outside Hugglepets free postage areas (Isle of Wight)”
Good morning, Mark. Thank you so much for your 4 star rating, Mark! We truly appreciate your loyalty to HugglePets and for taking the time to review us. We value your feedback and apologize for not being able to provide free postage to the Isle of Wight. We're committed to improving our services to make sure our customers are getting the best possible experience. Thank you again for your review and for being a valued customer. Kind regards, HugglePets🐾
Thank you for your 5-star rating of HugglePets! We are so pleased that you had such an excellent experience with our product and service. We appreciate that you are a loyal and returning customer - we hope to continue to provide you with a positive HugglePets experience for many years to come! 🐾
“I ordered a dog harness and paid £6.99 for 24 hour delivery. The harness didn’t arrive for 12 days. I asked Hugglepets for a refund of the delivery charge given the delay and was told that because the Yodel driver had attempted delivery but had difficulty finding the location they wouldn’t reimburse me. I receive deliveries from Yodel all the time and the driver obviously knew how to get here when the delivery eventually arrived. I would understand a short delay but there is just no excuse for such a long one. I found Hugglepets extremely unhelpful and unreasonable - it is just not acceptable to pay extra and then wait so long and to take an intransigent stance on £6.99 is poor customer treatment. I will certainly never use them again.”
