innergy Group Ltd Reviews

Name: innergy Group Ltd
Address: Deanhurst ParkGelderd Road,GildersomeLeedsLS27 7LG, , Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG, Leeds
Rating: 4.94

4.9 Rating 2,751 Reviews

99 %

of reviewers recommend innergy Group Ltd

4.9

Based on 2,751 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About innergy Group Ltd:

Welcome to innergy Group Ltd– The Gas and Equipment Experts

innergy Group Ltd are the largest and fastest growing distributors of Flogas bottled gas cylinders and gas equipment in the UK. What does this mean for you, the customer? We're able to offer unbeatable prices on a range of products from the Flogas range that are perfect for lighting up your brand new gas barbecue. Our range covers everything from butane gas bottles for your gas heater to propane cylinders for your BBQ and patio heaters. As well as home supply we also have a range of Flogas cylinders for business use including those needed for forklift trucks.

We have a wide range of gas equipment in our showrooms and on our website ranging from Gas Barbecues, Charcoal Barbecues, Patio Heaters, Portable Gas Heaters, Solid Fuel and Welding Equipment.

Whatever you need, we've got you covered.

innergy Group's Customer Delight Guarantee To You
Providing a timely, responsive service with integrity and a passion for excellence while striving to exceed our customers’ expectations.

Visit Website

Phone:

0113 3079050

Email:

enquiries@innergylpg.co.uk

Location:

Deanhurst ParkGelderd Road,GildersomeLeedsLS27 7LG, , Deanhurst ParkGelderd RoadGildersomeLeedsLS27 7LG
Leeds
LS27 7LG

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innergy Group Ltd 5 star review on 13th September 2025

19kg Commercial Propane Customer

11kg Propane Customer

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would normally give 5 but on this occasion I had to make two separate calls to chase up delivery. The weather was bad but delivery was several days late and the York depot was unavailable by phone. The service is usually very good .”

Helpful Report

(York) - Posted 2 years ago

Hi Mrs Webster, We apologise for the delivery times and service. We pride ourselves on our timely deliveries and impeccable service but on this occasion, we have failed to do this. Due to weather conditions, our drivers had to take extra care with orders and navigating the roads. We have also been having issues with the number of drivers available at our York depot and our Depot Manager has been working hard to fulfil these deliveries instead, this has meant that he is out of the depot and the reason you won’t have been able to get through by telephone. For this, we apologise. We sincerely hope that we can provide you the 5 star service we normally provide you in the future. All the best, The innergy Team

Posted 2 years ago

“Pleased with the service from this company.”

Helpful Report

(York) - Posted 2 years ago

Hi Granville-Edge, Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it. All the best, The innergy team

Posted 2 years ago

“I find them courteous, helpful and deliver on time.”

Helpful Report

(York) - Posted 2 years ago

Hi John, Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it. All the best, The innergy team

Posted 2 years ago

“Good prompt service”

Helpful Report

(York) - Posted 2 years ago

Hi there, Thank you for leaving a review of the service we provided you with. We always aim for easy and hassle-free service. All the best, The innergy team

Posted 2 years ago

“Easy to order and deliver when requested.”

Helpful Report

(Knottingley) - Posted 2 years ago

Hi, Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it. All the best, The innergy team

Posted 2 years ago

“Pleasant staff to do business with.”

Helpful Report

(Manchester) - Posted 2 years ago

Hi, Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it. All the best, The innergy team

Posted 2 years ago

“Friendly and efficient service. Worker in the yard put the bottle into my van even.”

Helpful Report

(Leeds) - Posted 2 years ago

Hi Nick, Thank you for reviewing innergy and the service we provide you. It's great to hear our staff are friendly and helpful - even putting the cylinder into your van! All the best, The innergy Team

Posted 2 years ago

“Easy telephone ordering and delivery is normally two days later. The delivery man connects the new tank for us and is pleasant and helpful. I was surprised to hear that payment was wanted at the time and had to write a cheque. Previously we have paid over the phone or online and cylinders have been left even if we’re out.”

Helpful Report

(York) - Posted 2 years ago

Hi Mrs Webster, Thank you for taking the time to leave your review. We’re so pleased to hear about your positive experiences with our delivery drivers and the quick turnaround from ordering to delivery. With every customer and every order – our aim is always to ensure that our customers are left delighted with the service they receive. We recently conducted a review of our accounts and to ensure we continue to offer the very best prices to our customers we made the decision to move to payment in advance or upon delivery. This means we don’t have to pay high banking charges for payments which we receive after deliveries are made and we don’t have to pass these costs onto our customers. If you want to pay the driver on delivery you can do so by having the cash or cheque ready when the delivery arrives. If you prefer to pay by card, you can pay when the driver arrives by calling our office or you can pay by card when you place your order. I hope this helps. All the best, The innergy Team

Posted 2 years ago

“Delivery drivers are always great! Really friendly and efficient. Quick turnaround too from placing an order to delivery.”

Helpful Report

(York) - Posted 2 years ago

Hi, Thank you for taking the time to leave innergy a review. It's great to hear that the service you receive is always great and you receive your order so quickly! All the best, The innergy Team

Posted 2 years ago

“Delightful sweets, getting better now they are in bags!”

Helpful Report

(Leeds) - Posted 2 years ago

Hi Darren, Thank you for taking the time to leave innergy a review. We are glad that you enjoyed the sweet treats provided by our Leeds branch, we will take note and look at stocking up! All the Best, The innergy Team

Posted 2 years ago

“Staff are excellent apart from the top dogs ;)”

Helpful Report

(Leeds) - Posted 2 years ago

Hi, Thank you for taking the time to review innergy, we really appreciate it. If there is anything that Head Office can assist with, please let us know. All the best, The innergy Team

Posted 2 years ago

“Very pleasant to do business with good company 👍”

Helpful Report

(Manchester) - Posted 3 years ago

“Friendly and efficient delivery driver. Quite a long wait from order to delivery and price a bit higher than other local suppliers.”

Helpful Report

(York) - Posted 3 years ago

“seems great company”

Helpful Report

(Dewsbury) - Posted 3 years ago

Hi, Thank you for taking the time to review innergy and giving us such great feedback, we really appreciate it. All the best, The innergy team

Posted 2 years ago

“Easy to order, delivered on time.”

Helpful Report

(Knottingley) - Posted 3 years ago

“I have only recently become a customer of Innergy for cylinder gas but have ordered twice and deliveries have been on the date arranged.”

Helpful Report

(York) - Posted 3 years ago

“Great service just the price needs to be reduced espicalky bottle surcharge Also the delivery charge petrol prices well dropped”

Helpful Report

(Manchester) - Posted 3 years ago

“Good supplier of bottled gas, but gave wrong quote at first leading to some confusion and further outlay than expected.”

Helpful Report

(Goole) - Posted 3 years ago

“iNNERGY GROUP IS SO EASY TO DEAL WITH THEIR DELIVERY DRIVERS ARE VERY HELPFUL AND ALWAYS ABLE TO ASSIST WITH THE CLOSING OF THE GAS ENCLOSURE A TOUCH OF HOW THINGS USED TO BE”

Helpful Report

(York) - Posted 3 years ago

“No problems ordering my gas and prompt delivery.”

Helpful Report

(York) - Posted 3 years ago

innergy Group Ltd is rated 4.9 based on 2,751 reviews