Campervan Tours Reviews

4.9 Rating 222 Reviews
99 %
of reviewers recommend Campervan Tours
4.9
Based on 222 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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Phone:

0800 6889688

We were really impressed with the whole service thank you, from dealing with you by email, as in queries we had, you made the whole process very easy.\n\nA big thank you to ***. Lovely guy, very clear in the whole procedure, what was important to know, fitted in with us when we changed the time we wanted to return the vehicle. Really enjoyed him. Much appreciated!\n\n***
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Posted 6 years ago
As an overseas customer, I was completely satisfied with service I experienced in hiring a vehicle for 28 days from Compervan Tours.\nFrom my 1st contact with Campervan Tours 10 months before my tour, then all of my enquirees and questions were promptly answered.\nMy wife and I (senier retirees) had a wonderful holiday in a Campervan that was completely modern, dependable and more tan adequately equiped.\nBeing foreign visitors, then pickup and drop off of vehicle in London was a breeze due to the courtious nature of staff and customer service provided during the course of our trip was prompt and reliable.\nThe whole hiring experience was easy and stress free.\nI would certainly use this company again and have no hesitation in recommending Campervan Tours to anyone especially if being a non UK resident.\n***
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Posted 6 years ago
Hi ***, thanks for all your help, service from kesh and yourself was great. The only thing that I would suggest, would be better pillows. But I understand that this is very pesonal. Please do not take this as a criticism. As we thought you guys were awesome. Thanks ***
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Posted 6 years ago
We hired a VW campervan at the last minute for a 19 day honeymoon trip around France and Spain after our T2 campervan failed it's MOT. The service provided could not have been better, *** was really helpful on the phone and *** who handed the van over to us was great and very professional. They even remembered it was for a special trip and left us a 'congratulations' card in the van which was a lovely touch. The van itself was in great condition, low milage and well converted. They provide everything you could need for your trip as well. We'll definitely be using this company again.
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Posted 6 years ago
Suport and help when booking to ensure I got the right van.\n Helpful advice when picking up van,as I hadn't camped in UK before.\nCost was very reasonable \nStaff professional friendly and available for assistance.\nThe van was well equipped and easy to drive.\nI had so much fun thankyou
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Posted 6 years ago
The campervan drove very well, easy to maneuver. The pick up was done very professionally and friendly. *** was great, nothing was to much trouble. The van was well equiped and everything work well.
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Posted 6 years ago
Everything went great from day one. Met by *** to changeover vehicle on departure. *** his mechanic explained clearly the navigational equipment. *** thoroughly went about explaining how all the van worked. Our personal experience was very good and the VW camper was comfortable good value and did not miss a beat. Our vehicle space was great. If anyone is thinking of hiring a van I would say that this company is excellent. Our 24 day hire had some funny moments but a great journey. \nWell done *** and your team.\nThanks\n***\n\nPS: We'll be back again.
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Posted 6 years ago
Great people to deal with. Could not do enough for us. Their little "extras" in the van made life far easier when travelling. The campervan was in excellent condition. Would thoroughly recommend this company for your campervan holiday.
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Posted 6 years ago
I don't give 5 star ratings lightly, but in this case its well deserved.\n Apart from an immaculate turned out vehicle and the little extras like a mobile phone and a well thought out kitchen utensil package, the service we received from *** was way and beyond above expectations.\n\nA big fat 10/10
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Posted 6 years ago
awesome little van (vw t5), simple as to setup and use. nav and phone options are a big winner.\nkesh did an awesome job with hand over and final return, super easy to get along with, and even dropped uss and all our gear off at the train station.\ncheers
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Posted 6 years ago
From the time of contacting Campervantours for information through to payment for the hire all went smoothly. Emails were answered quickly. \nThe two staff members we dealt with while picking up and returning the van were excellent with great sense of humour. If we ever return to the UK for a holiday we would use their services again
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Posted 6 years ago
The logic of the storage areas could be improved and maybe a few cardboard boxes could be provided for the storage under the back seats (we organised some from the local supermarket), so the items don't slide around while driving. However, the car was clean and well equipped, the LED lights excellent, so there are no complaints here. The location of the water canister is a little hard to access, but again, this is very minor. Just as feedback to you. The van was in excellent condition, and drove well. Your customer service was excellent, second to none! I would highly recommend your company and service. Maybe a little better information on how to meet your staff at the train station early in the dealings as we did not receive the email with *** phone contacts. But all went well at the end!
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Posted 6 years ago
Everything was as we expected and wanted.\nWe were pleased with all aspects from booking pick up return and the way they delivered us to airport at the end.\nWe would have no hesitation in recommending your services to others in Australia.
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Posted 6 years ago
Hard to find fault, however for long term hire, a change of linen would be nice, hard to wash and dry sheets in a days travel. Plus bigger towels would be appreciated.\nA small picnic table would have been useful too.\nThat's all we can find fault in.\nThe entire experience was fantastic from the booking, requested information, the delivery of the van and pickup. The quality of the camper was great.\nA Fantastic holiday, more than happy to recommend Campervan Tours to anyone.\nA great experience. Thank you!
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Posted 6 years ago
use plastic wear for crockery, it wont rattle as much when driving over rough roads, makes for less stress. the rattling gets on ones nerves after a while.
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Posted 6 years ago
I would highly recommend campervan tours to anyone who needs to hire this type of vehicle. The best fuel economy, the best service with the pick up and drop off at the airport, and the easiest vehicle to drive with free places to stay all over the uk. I have hired from two companies and this one is definitely the better of the two. I really can't recommend them highly enough and wouldn't hesitate in hiring from them again.
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Posted 7 years ago
Our experience with Campervan Tours was faultless. Booking the campervan, taking delivery, and returning the van was trouble free and the staff were very helpful and friendly. Overall our 4000 mile adventure around England, Scotland, and England was an amazing experience in our little van.
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Posted 7 years ago
A fantastic almost 4 weeks touring UK with absolutely NO problems! Great service, communication and follow-up by all CVT staff involved; could not have asked for a better experience. I have no hesitation in recommending CVT to any person contemplating such a trip, and happily award them Five Stars. ***
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Posted 7 years ago
I don't know why these places are not on *** when they are so special! I am a single mum on a budget and I absolutely had to explore places that could not be reached by train, and this was the way to go. You've your full accommodation nightly, can go where you please,such easy driving in these stable smooth cars, great beds and cooking facilities and TV to boot! We also had a shower and loo. Now I, not having driven anything other than a small Hyundai, was pretty damned worried, esp as your UK roads are much thinner than our Aussie ones, but I was settled in 15 minutes and cruising along like I owned the thing in 20! We were able to book in to some sites ahead of time as I'd worked out a pretty full itinerary, but others, right on Easter, we were able to ring from an hr away, and this van, only about a foot longer than a long delivery van, was accepted everywhere. We easily even parked at ***, service points etc. My campervan was the Tribute 670, auto/manual, and of course diesel run, 600 miles to a tank, and we were on the road for three weeks and over 9,000 miles. The two back couches turned into a wonderfully comfy double bed and we kept it like that and simply sat up front in the swivel driver and passenger chair to sit at the table or watch TV. Three powers - elec, gas and battery, and the leisure battery of course ran the fridge and stuff when it had to. We were supplied initial introductory wifi, but that didn't last long as I uploaded lots of photos, . When lights on you had the TV and dimmer lights back beds, and our gas tank was still full after three weeks - I used it a lot for cuppas and about half the trip cooking or reheating food. Plenty of space to store stuff. Food up front, clothes down the back, and me never using one before found everything easy! The toilet, I liked it, not an issue, easy to empty, not as disgusting as I thought it would be, water tank - hint, fill regularly or take a book to read while you fill an empty tank - easy, and what else is there? Nothing, just bliss in the road and value for money! I'd recommend a couple of tea towels and a towel for shower floor, but the moveable toilet and sink are brilliant, and space under bed/couches in back also good. I'm actually waiting to hear from the owner as to how I can get one secondhand sent to me here in Oz cos they're four times the price here and I loved this van! If I can drive it, anyone can. I want to say too that *** who met us and helped us, was and is divine, he connects so well and has a wonderful affable, friendly and helpful manner. Brilliant! One more tip if you don't know the UK well, Cornwall roads are tight so be careful, and western roads gave tiny gutters/kerbs that if you knock you'll skid off and can slide, rather than just bump away from. Saw it happen to cars ahead of us and happened to myself and it's effing scary, esp if a car is coming the other way, so watch the western roads, Devon, Cornwall, and Plymouth areas. Everywhere else absolutely fine. Loved my Tribute, loved the company, loved the assistance. Thank you *** and ***. You made it a wonderful way to travel. Now can you do something about my horrendous jet lag?
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Posted 7 years ago
Great costumer service Great help when need Best value online renting for my opinion.\nPersonally I'll be back again next camper hiring.\n\nI'd just recommend the company to set the drop off time later during the last renting day,\nBut they were flexible with me anyway.\n\nThanks guys,\nRegards,\n\n***.
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Posted 7 years ago
Campervan Tours is rated 4.9 based on 222 reviews