Campervan Tours Reviews

4.9 Rating 222 Reviews
99 %
of reviewers recommend Campervan Tours
4.9
Based on 222 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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Phone:

0800 6889688

We collected our Transit van from Kesh on arrival at Heathrow and had 10 brilliant days touring Cornwall & Devon, then up to Warwick and on to the return drop-off at Ely (where we hired a canal boat). We camped over night at the pub Brittstops. The van was well equipped and cosy - and drove really well. Campervan Tours lovely to work with - totally recommend hiring a camper with them.
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Posted 4 years ago
From the start, Martin was very responsive to any questions I had and even rang me to assist with the process of hiring the van. The booking process was easy, the website informative, and while the cost was not the cheapest, I was happy to deal with a smaller company. The van itself, a 2008 Ford Transit, was a lot older than I expected, but in very good condition, sadly though it’s gear box did pack it in on our travels. Recovery was a bit of a saga, but Kesh, our main contact for issues during the trip, did everything in his power to make sure we were able to get moving again quickly in a rented car, and our motel accommodation was paid for. The set up of the camper was great - loved having the portable toilet, and the ability to walk through from the front to the back. We did have an issue with power to the fridge and the battery fluid leaking when on charge. We spent a day getting a temporary fix for the fridge, which kept it going and have been advised that we will be reimbursed the costs as the repairer could only accept cash on the day. Minor issues such as a fitted sheet that didn’t fit the bed, no wooden spoon and no grey water bucket, were easily purchased by ourselves, but might have been good to have been in the van from the start. Otherwise the crockery and cutlery etc were perfect for the two of us. Having GPS and maps was great, and the BritStops book worked well for us, the phone provided was also useful as a backup, but it did go flat really quickly. Follow up contact sorting out the finances, deposit etc is still progressing. Overall a positive experience despite the hiccups, due to Kesh being so friendly and responsive when contacted, and his follow up to make sure things were going ok.
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Posted 4 years ago
From the moment we picked up our campervan (Betty) in Ely and met Kesh, we could not have chosen a better company. Our holiday was without any worries and ran smoothly, what a great staff member you have in Kesh. Thank you once again, Natalie and Lorraine Simpson
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Posted 4 years ago
1851 miles we put on our campervan over 13 days! We miss Vanny already--it was perfect for road tripping around England, Scotland, and Ireland! Working with Campervan Tours was such a breeze from the first inquiry to the drop-off. We picked up near Heathrow airport and our point of contact KESH was fantastic. He very thoroughly went over all the details and features about the van. And when we text him with any questions during our hire, he got back to us almost immediately. Could not have asked for a better experience!
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Posted 4 years ago
Thanks to the team at Campervan Tours. The van and bedding was clean and well appointed. The satnav kept our trip on track and my wife happy whilst negotiating roads around the UK. Thanks for a great holiday.
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Posted 4 years ago
The service Martin and Kesh provided for our month hire of a camper was above what we expected. No enquiry was too much trouble and they were happy to give advice. Thank you to Martin for tips on where to go while we had the camper as well as the week after the camper was returned. We would absolutely recommend this company.
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Posted 4 years ago
Awesome way to travel. Staff were very friendly and most helpful throughout the trip. The campervan was fully equipped and easy to drive. Great value for a great drive yourself trip.
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Posted 4 years ago
A big thanks to Martin & Kesh for all there assistance in helping us have a fantastic holiday/trip. The campervan was perfect for all our needs. Highly recommend Campervan Tours to anyone considering van hire in the UK. Sue & Jenni Warrnambool Australia
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Posted 5 years ago
the service and friendliness from all staff was fantastic. the van was clean and reliable. very happy to use the company again and refer to friends.
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Posted 5 years ago
Actually, there should be a 6th star for EXCELLENT! I have twice hired campervans (two different models) from this company & driven them great distances & through a variety of conditions. I found them to be terrific! The vehicles are clean & well maintained, providing many extras in one up-front cost, & at a very reasonable price. The staff too (esp. Martin & Kesh) have been wonderful & extremely helpful. I cannot fault this company or their product, & can highly recommend them to other travellers. I will happily return to the UK in the future to hire campervan number 3. (Aussie Traveller)
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Posted 5 years ago
I would like to thank Campervantours, Martin and Kesh for the wonderful and easy way it was to book with your Company. The "Customer Service" and meeting with Kesh following Norway/Europe Cruise at Heathrowe (Bus transport from Southampton) at Terminal 2 was excellent. Just had to "Text Kesh" when nearing Terminal. Just told him our exact position within Departure Area, and he located us. Then went to Travel lodge Central at Heathrowe and obtained camper van. He explained how things worked and suggested a Caravan Park (close by) as we needed to familiarise ourselves with vehicle and obtain Supplies. Our hire went from 1 Sept to 30 October 2018. The vehicle was a Peugeot Boxer it performed perfectly travelling over 4200 miles and averaging 32 MPG or 9 litres per 100 Km. Used both Camping and Caravan Club Sites along with free camping. Also joined Caravan and Motorhome Club. A mobile phone with Local Sim was supplied with hire and it was handy to contact Kesh to ask questions regarding Heating and Cooling System in the Camper. GPS in vehicle was good and easy to use, however took my own as familiar with it and on a couple of locations it was more up to date. Travel Lodge Central, Heathrowe, which was drop off point for camper, prior to flying out of UK. Thanks again for your Service and Kesh for his suggestions and concise explanation of Vans workings. Another trip in the Pipeline and will use your Service again. HIGHLY RECOMMENDED. Neil & Bev
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Posted 5 years ago
Simply awesome! Easy to deal with, adjustments to our booking dates was done quickly, and communication was brilliant. Kesh was beyond amazing - super helpful and great to work with. Our vans were easy to drive, clean, and a great home away from home. Will definitely hire with Campervan Tours again and have already recommended them to others!
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Posted 5 years ago
Booking online from Australia with only our own research to go on was a bit nerve wracking so having Martin actually call us to answer all our queries was a huge plus for us and really made us feel comfortable with our choice. The meet and greet went perfectly, Kesh was professional and informative and he was terrific at handover as well. The van was roadworthy, clean and was well stocked with essentials. We had a worry free wonderful time without incident We would highly recommend this company to anyone wanting a camper van experience. Thank you. Sharon & Jan Roth. Western Australia.
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Posted 5 years ago
We arrived at the designated meeting point after a 23 hour flight to be greeted by the friendly and helpful Kesh who gave us a very comprehensive run down on the Roller. He had all the paperwork ready on the spot which was clear and simple and away we went. The next 15 days we gave the Roller a good workout on motorways, tight country lanes and 1 in 6 inclines. The vehicle was right up to the job and we felt safe and secure sleeping in her at night. The comfort factor was very good as we would have frozen to death if it had not been for the gas heating system which kept everything just right overnight. We made use of the free camping membership on a few occasions and had no problems, welcome everywhere. On return to Heathrow, Kesh was there to meet us and quickly did the final inspection and release of the paperwork back to us. The security deposit was returned to us in full in Australia within a reasonable time. Our first email enquiry was promptly answered by a phone call from Martin who was reassuring and professional from start to finish. We would deal with Campervan Tours again and recommend them to anyone wanting a really good, reliable campervan for their holiday in the UK.
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Posted 5 years ago
My wife and I have just completed a 12 week tour of France, Belgium and UK in a Campervan Tours Roller Team 695 motorhome. This was an excellent vehicle for our extended journey and the assistance we were given by Martin and his team and the all inclusiveness of the package offered, meant this couple from Australia had a hassle free experience. Thank you Campervan Tours for a very memorable holiday.
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Posted 5 years ago
Excellent service, used the van for nearly three months and found Campervan Tours had provided almost everything we needed to enjoy our holiday. Highly recommended.
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Posted 5 years ago
Very happy with the service Kesh supplied. Everything we needed in the van was there. The Fiate based Tribute performed well with plenty of power and economy If we ever get back to the UK we would do the same again. Everything was done in a friendly and efficient manner G and H Australia
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Posted 5 years ago
EXCELLENT before using campervan tours we checked our several others but. Were not impressed with the reviews. Campervan tours were very helpful with any questions we wanted and even raised issues about our plans relating to where we intended going and right van for roads we were possibly using. They gave us phone numbers so while overseas we could keep in touch about our plans. Due to timing for pickup being outside office hours they happily worked in with us and the agent even came in on day off to complete handover. Van was just what we needed and went perfectly with no problems. When we returned van the agent was happy with condition and even dropped us off where we needed to go. WELL DONE CAMPERVAN TOURS We have no problem recommending you to anyone we know or find out are going to the united kingdom. THANK YOU HEAPS
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Posted 5 years ago
We hired a campervan for a 18 day trip around England and Wales. The campervan was great, Martin and Kesh's service and responsiveness was timely and efficient and we thoroughly enjoyed the experience. The van was comfortable and easy to manage and was fitted out with almost everything we needed. We appreciated the SatNav and the map book although the satnav has a bit of a speech impediment!! We managed to maintain our marriage despite the close quarters! Martin processed the insurance refund very promptly. Highly recommended Carmel and Rob, first time campervanners
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Posted 5 years ago
Upon picking up camper the good experience started.Great handover from Kesh.Then the holiday started with a vehicle that fitted all its purposes very well.Only used main power 3 times and that was to shave,useing Pub Stays was a great experience with a lot of very nice people to deal with. Anyone thinking of this type of holday can't go past Campervantours.Thanks to both Kesh and Martin. Kesh, who we dealt with, was friendly & very helpful & efficient. John and Maggie Newbold Australia
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Posted 5 years ago
Campervan Tours is rated 4.9 based on 222 reviews