“I bought a selection, the quality is very good, BUT! The packaging is awful! Arrived in a very small box, squeezed everything in it. Damaged most of it! Still edible, but looking awful.”
“Purchases a selection box and the products are nice however you need to look into your packaging all of the items were squeezed into a small box so the loafs were squashed and the rolls looked more like pancakes which was disappointing”
“only tried the seeded bread so far. not keen on seeded bread normally but thought I would give this a try anyway and with scrambled egg or cheese on toast - made a nice change to have something like that, was not keen on it with just bread and butter but toasted was alot nicer :) . yet to try the white loaf.”
“The white bread was not too bad toasted but the seeded bread was not for me too many seeds, sorry that's my personal taste I have made low carb bread that has tasted more like bread this is not worth the money for me.”
“Enjoyed the 2 loaves I purchased but a bit disappointed by how small the slices were.
Also a few discounted deals when buying may encourage to buy more products.”
“I was so exciting about the white rolls as the texture looked incredible but it was incredible chewy. Ordered the pizza bases as well which me and my partner loved so I guess you win some you lose some. Will try the sliced bread as that seems to have good reviews.”
“Was so excited to get my bundle delivery.
I took out the buns first to pack with cold meat and salad. So disappointing it was like eating damp cardboard….into bin! The loaf toasted fared better but on the whole I am really upset with the product and the money wasted”
“Don’t like the white loaf it’s like a sponge, everything you put on it is just sucked into the bread. Would be best used for fried bread in a fry up. The hot dog rolls are really nice although two had really big air pockets, but they did the job nicely, delivery is quick, and prices fair, but I won’t be ordering the bread and”
“On the whole very pleased with the products,though quite expensive.won’t be buying the Fatt biscuits again as over £2 for one small biscuit is ridiculous.”
Hi,
Thank you for taking the time to leave us a review, we really value your feedback. I’m very sorry that you were unhappy with the price of your Fatt bars. We do try and make our items as affordable as possible so everyone can benefit, but unfortunately, low carb ingredients are a lot more expensive than regular ingredients :(.
If there is anything else we can do or if you have any questions, please don't hesitate to email our customer service team at heretohelp@weareheylo.com.
Have a great day,
Sian
“Unfortunately my first order with heylo and the bread was in date but mouldy! So not a good first impression however when I contacted them they was fast to respond and replace!”
