“Returned for another bread trial, having found the sliced loaves to be a little bit of a chewy texture and aftertaste, thought I’d give the Buns a try. Unfortunately couldn’t live with the texture and aftertaste of the Buns, however my new go to bread replacement will be the Wraps, they’re ace and almost as good as full carb wraps. Thanks Heylo, great product, just a little work needed on the Breads if possible 🤔🥰”
“I love the bagels they are my absolute favourite from your range. I also tried the crackers this time and have really enjoyed those too. Prompt service and good quality items what more could I ask for, of course I am satisfied.”
“Heylo service is excellent, delivery is prompt, prices are higher than "ordinary" baked goods but that's to be expected. The lighter white bread is the best I've found thus far. It is a little chewier that normal and doesn't have the same crispness when toasted but it's good for sandwiches - so glad I can have my favourite egg mayo and cress.”
“Heylo bread has been a life saver, I am type 2 diabetic and follow a more or less keto diet, therefore keeping carbs super low. I was making my own keto “bread” for a few years and whilst it was ok, it is nowhere near as good and tasty as Heylo bread. Heylo’s breads are exactly like bread, like fabulous artisanal loaves. There is a big variety of breads to choose from, all amazing and even more convenient, I set up a monthly subscription. Now my bread arrives regularly, I pop it straight into the freezer and I’m all set for toast, sandwiches, burgers etc and even a cheeky slice of cinnamon and raisin. Very happy customer!”
“My order arrived the day after purchase, so this was excellent service.
I tried the wraps for the first time and enjoyed the taste, but for the small size and high price, they are not worth the cost.
I have also quite enjoyed the seeded bread, the fruit bread and especially the bagels.
I have made a few previous purchases, but have never been 100% happy with ALL the products. Examples:
a. The products usually arrive in a box
that is not big enough and everything is squashed
b. The white bread has a strange texture and is not good toasted
c. The white sub rolls smell yeasty and are very chewy
d. The bread slices are way too small, as is the size of the loaf
e. Everything is far too expensive
In my latest order, the bread seemed even smaller than in previous orders.
When I've missed bread for a few weeks, I've persevered with another order, but I don't think I will order again.
I applaud the work you have put into the company to help people on their low carb/ keto journey, but I don't think I can justify the high price.”
Hi,
Thanks very much for your feedback. We appreciate all customer feedback. We're sorry to hear that you didn't enjoy HeyLO! bread as much as so many of our other customers, but we thank you for giving it a try. If you feel there was a a quality issue, please don't hesitate to let our Customer Services know at heretohelp@weareheylo.com
Kind regards,
The HeyLO! Team
“I am so glad I have found Heylo, since being on a low carb diet, I didn’t think I would eat bread and granola. But I’ve tried the seeded loaf and all the three flavoured granola. They are all lovely, especially the honeycomb. Even though the products are quite expensive they are worth it. Heylo has great customer service and the delivery is fast.”
“I had the seeded loaf which is delicious also the white rolls and subs and they are perfect for burgers 🍔 and hot dogs 🌭 I always keep a stash of all of these in the freezer - superb xx”
“love the super seeded bread! It reminds me of a loaf I used to buy that became unavailable. The raisin and cinnamon is great too and am enjoying especially with cheese! Thank you. Glad I found you.”
“I have tried various bread products that are low carb however none have been so flavoursome as Heylo, not only that but the bread butters beautifully and toasts just like regular bread. It is also the lowest carb bread I have found. Thank you.”
“Bread is excellent seems to work but breathtakingly expensive could be perhaps a pound a loaf cheaper but having said that I would sooner pay the money and have it than not”
“I have been ordering heylo products for three months and don’t plan to stop!
The bread and bagels are really tasty and help keep me on track with my Keto diet.
Customer service is brilliant and delivery is prompt.
Thank you heylo!”
“Lovely bread and rolls, I brought the big deal and couldn’t believe how good it tastes. I was missing bread so much but not any more. Hopefully they will get it into supermarkets soon so the price can come down”
