Heylo Reviews

Name: Heylo
Address: Heylo Ltd., 81 Tinshill Lane, Cookridge, Heylo Ltd., 81 Tinshill Lane, Cookridge, North Yorkshire
Rating: 4.61

4.6 Rating 1,404 Reviews

91 %

of reviewers recommend Heylo

4.6

Based on 1,404 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5

About Heylo:

Making keto and low carb fun, tasty and simple. Discover our online shop full of trusted keto and low carb brands and free keto lifestyle tips.

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Heylo 5 star review on 19th October 2024

Tamia Cousillas Barrella

Claire O'Meara

Anonymous

Anonymous // 01/01/2019

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“Excellent service as usual.”

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Posted 7 months ago

“Discovering Heylo has been genuinely life changing for us! We’ve not been eating bread for a couple of years and miss it on days like Sunday morning for a fun breakfast - now we’re back to having amazing bread-based meals but still hitting our macros. Couldn’t love it more!!”

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Posted 7 months ago

Hi, It makes our day to hear this! So happy to hear that you're enjoying HeyLO! bread. Thanks very much for sharing x

Posted 7 months ago

“Very happy with the taste of the bread, its cutting down on my carb intake as well, tastes a bit like brioche.”

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Posted 7 months ago

“Fantastic! I love the low carb bread! I particulary like the white bread which I always avoided eating before I discovered Heylo low carb bread. Infact, I am totally impressed with all your products! I can now indulge in eating bread in particular which helps me with managing my weight and diabetes. Wonderful! Thankyou! Brilliant!”

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Posted 7 months ago

Hi, Having food freedom is what HeyLO! is all about so it truly makes our day to hear your feedback. Thanks so much for sharing x

Posted 7 months ago

“I have tried a few different low carb breads and heylo's is definitely the best.”

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Posted 7 months ago

“The best keto low carb bread there is out there! I buy in bulk every month and can’t imagine life without it now! 😀😋”

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Posted 7 months ago

“Been using Heylo for around 6 mths. Both myself and wife really enjoy this bread. Our favourite is the seeded bread. We also have the cinnamon bread, wraps, brown breadrolls and bagels. They freeze really well so no worries about them going out of date. The best low carb bread we've tried. Very happy with fast delivery too. I recommend Heylo to friends and family it's that nice.”

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Posted 7 months ago

“Great service fast delivery love the fact that I can have bread without the guilt . I regularly have an order as a I love the product . Little bit more expensive than other bread but I know I get bread that tastes like bread”

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Posted 7 months ago

“Great products which make being on a Keto diet so much easier. Particularly love the wraps, the bagels, and the crackers. The seeded bread is great too, although the slices are small. 4/5 because it’s expensive, and postage isn’t cheap, but overall I’m delighted with Heylo and my order was delivered quickly and was well packaged.”

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Posted 7 months ago

“I just love this bread, nice that you can have a sandwich and not feel guilty. The oat and raisin bread is a favourite. Very quick delivery as well”

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Posted 7 months ago

“Certainly lower Carbs/Sugar. My Diabetes checks are much better using the white bread. Its a shame that the loaves are so much smaller than normal loaf size”

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Posted 7 months ago

“Absolute rip off! I should have smelt a rat with the absence of a satisfaction or money back guarantee. The loaves are tiny, have the texture of rubber and taste like cardboard. I ordered one white, one brown and a pack of 4 sub rolls, all were inedible (including after toasting) and went in the bin, £17 inc. postage, gram for gram thats more than 8 yes EIGHT times the price of normal bread! Oh and they also signed me up for a regular delivery subscription which I definitely didn't opt for and had to cancel.”

Helpful Report

Posted 7 months ago

Hi, We appreciate your feedback and are genuinely sorry you didn't enjoy your HeyLO! items as much as many of our other customers. Our Customer Services team is always happy to help and we'd like to offer you a refund - please let us know at heretohelp@weareheylo.com if you'd like us to proceed with this. Please be assured that we are not able to sign any customers up for subscriptions, this can only be done when checking out - but we can confirm your subscription is fully cancelled. Regards your other concerns, the high protein and high fibre content of HeyLO! slices does make them very filling, so they are a smaller than regular bread but the main reason people choose HeyLO! bread over supermarket bread is for the super low carbs which require premium ingredients and a lot of recipe development. As we grow as a company, we will be able to pass the savings a larger company can onto our customers. Kind regards, The HeyLO! Team

Posted 7 months ago

“I was really impressed! By far the best keto-friendly products I’ve ever tried. So many products on the market are dry, funny-tasting but I’ve loved every product I’ve tried from Hey-Lo. Second order already placed!”

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Posted 7 months ago

“This low carb range is fantastic and absolutely ideal when you are on a keto diet.The range of products is great and very versatile.I buy the multipack so I have rolls,bread,fruit bread and bagels all really delicious.”

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Posted 7 months ago

“Both my husband and I are really loving the flat bread/pizza bases which are proving to be really versatile for both lunches and dinners. We were slightly worried that the recent changes to the recipes were going to affect them but our recent order proved us wrong and they are still as good as ever.”

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Posted 7 months ago

“Love your cinnamon bread& wraps really helping with my keto diet,subscribed so that I never run out”

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Posted 7 months ago

“Don’t like the aftertaste”

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Posted 7 months ago

“Being able to eat bread on a diet has changed my life i am almost at my desired weight thanks to heylo”

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Posted 7 months ago

“I am really sorry to say I did not get my product. I ordered 4 bread packs. They were sent to me via royal mail. However they delayed the delivery. I missed my delivery and they returned the package. Regardless, I love Heylo breads and going to order again.”

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Posted 7 months ago

“Amazing product”

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Posted 7 months ago

Heylo is rated 4.6 based on 1,404 reviews