“Been using Heylo for around 6 mths. Both myself and wife really enjoy this bread. Our favourite is the seeded bread. We also have the cinnamon bread, wraps, brown breadrolls and bagels. They freeze really well so no worries about them going out of date. The best low carb bread we've tried. Very happy with fast delivery too. I recommend Heylo to friends and family it's that nice.”
“Great service fast delivery love the fact that I can have bread without the guilt . I regularly have an order as a I love the product . Little bit more expensive than other bread but I know I get bread that tastes like bread”
“Great products which make being on a Keto diet so much easier. Particularly love the wraps, the bagels, and the crackers. The seeded bread is great too, although the slices are small. 4/5 because it’s expensive, and postage isn’t cheap, but overall I’m delighted with Heylo and my order was delivered quickly and was well packaged.”
“Certainly lower Carbs/Sugar. My Diabetes checks are much better using the white bread. Its a shame that the loaves are so much smaller than normal loaf size”
“Absolute rip off! I should have smelt a rat with the absence of a satisfaction or money back guarantee.
The loaves are tiny, have the texture of rubber and taste like cardboard.
I ordered one white, one brown and a pack of 4 sub rolls, all were inedible (including after toasting) and went in the bin, £17 inc. postage, gram for gram thats more than 8 yes EIGHT times the price of normal bread!
Oh and they also signed me up for a regular delivery subscription which I definitely didn't opt for and had to cancel.”
Hi,
We appreciate your feedback and are genuinely sorry you didn't enjoy your HeyLO! items as much as many of our other customers. Our Customer Services team is always happy to help and we'd like to offer you a refund - please let us know at heretohelp@weareheylo.com if you'd like us to proceed with this.
Please be assured that we are not able to sign any customers up for subscriptions, this can only be done when checking out - but we can confirm your subscription is fully cancelled.
Regards your other concerns, the high protein and high fibre content of HeyLO! slices does make them very filling, so they are a smaller than regular bread but the main reason people choose HeyLO! bread over supermarket bread is for the super low carbs which require premium ingredients and a lot of recipe development. As we grow as a company, we will be able to pass the savings a larger company can onto our customers.
Kind regards,
The HeyLO! Team
“I was really impressed! By far the best keto-friendly products I’ve ever tried. So many products on the market are dry, funny-tasting but I’ve loved every product I’ve tried from Hey-Lo. Second order already placed!”
“This low carb range is fantastic and absolutely ideal when you are on a keto diet.The range of products is great and very versatile.I buy the multipack so I have rolls,bread,fruit bread and bagels all really delicious.”
“Both my husband and I are really loving the flat bread/pizza bases which are proving to be really versatile for both lunches and dinners. We were slightly worried that the recent changes to the recipes were going to affect them but our recent order proved us wrong and they are still as good as ever.”
“I am really sorry to say I did not get my product. I ordered 4 bread packs. They were sent to me via royal mail. However they delayed the delivery. I missed my delivery and they returned the package.
Regardless, I love Heylo breads and going to order again.”
“I love getting my Haylo bread bundle on subscription each month always fresh & delicious great delivery have never had the need to return anything & love the new look”
“I have bought bread from Heylo for well over 12 months with a lot of orders during that time. At all times the bread has been delivered on time and in perfect condition. I did suffer a minor hiccup which was immediately dealt with by the Heylo team. Top marks for the bread, bagels,pizza bases and can HIGHLY recommend the wraps and white rolls. You do py a little more for the products but quality outweighs the cost.”
“Just completed a second purchase after the first was brilliant. Unfortunately one of the bags for the lighter baps was open and one had gone a little stale. I baked it blitzed it and am storing for breadcrumbs to make a pork schnitzel. The products are very versatile. I am more than happy with my order. I split and freeze like most and find it excellent value.”
