H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.88

4.9 Rating 1,996 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,996 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Appreciating quick delivery with short lead time from the on-line order to home delivery. However, parcel packaging is very poor because of the parcel box damage. Please consider to improve packing way such as by using harder parcel box and bagging the contents by plastic bag. Kind regards Nakamoto”

Helpful Report

Posted 4 years ago

“The tea leaves are wonderful. However, packing was not so good. When I opened the box, tea leaves were scattered in the box. The bag was open. Also, the Tea caddy I ordered for the present ,was recessed. I tried repairing it myself, but it was not perfect, and I gave up the present. I'm sorry. Next time, could you give me a package suitable for the quality of the tea please?”

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Posted 4 years ago

“I have bought many different teas mostly very good. However the Darjeeling I bought recently tastes of nothing, I love Darjeeling so am veo disappointed.”

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Posted 4 years ago

“The tea and coffee I ordered are excellent. The reason for three stars not five is for the number of emails the send me.”

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Posted 4 years ago

“No problem with the tea but delivery was. The day I was told to have delivery, I was waiting near the door so that I wouldn’t miss the delivery, but only the following day I was told that the delivery would be delayed, so I waited for it without going out. A few days later when it finally arrived, they didn’t bother knocking on my door but just went to my next door and left it there. According the mail, they were supposed to have knocked on my door first, and if I don’t answer they were supposed to leave it next door. I waited near the door all the time so that I don’t miss the delivery. I was not happy about it.”

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Posted 5 years ago

“It must be the royal mails fault but I haven’t received the order yet I have made over 3weeks ago”

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Posted 5 years ago

H. R. Higgins is rated 4.9 based on 1,996 reviews