HOUSE OF ENKI Reviews

Name: HOUSE OF ENKI
Address: Unit 2, Square Deal Units, 5 West Road, Harlow, Essex
Rating: 4.63

4.6 Rating 161 Reviews

90 %

of reviewers recommend HOUSE OF ENKI

4.6

Based on 161 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

About HOUSE OF ENKI:

We are proud to be a family-run business based in the UK, providing premium designer kitchen and bathroom furniture and fittings. Our wide range of high-quality, stylish products offers something for every taste at an affordable price and provides you with the ultimate choice in style, colour and design to help you create the bathroom of your dreams.

Trusted Brand - Our Commitment to You

We are committed to selling high-quality bathroom and kitchen fittings at affordable prices. All of our products are superbly made by personally sourced suppliers. We offer excellent customer service, fast and reliable delivery and a direct and secure online shopping experience.

Visit Website

Phone:

02039650000

Email:

support@houseofenki.com

Location:

Unit 2, Square Deal Units,
5 West Road,
Harlow
Essex
CM20 2BQ

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HOUSE OF ENKI 5 star review on 9th December 2024

Eamu

HOUSE OF ENKI 5 star review on 1st May 2024

Simon

HOUSE OF ENKI 5 star review on 9th April 2024

Darren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience ordered late evening and arrived next day. Part as expected 👏”

Helpful Report

Posted 1 day ago

“A fantastic company to deal with , very very fast delivery and a beautiful product. Would definitely recommend ENKI”

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Posted 2 days ago

“Excellent tap, the quality is brilliant and it suits my kitchen style. I will definitely be ordering from Enki again”

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Posted 5 days ago

Thank you for your amazing review, Eamu! We're so glad to hear that you love the quality of your tap and that it fits perfectly with your kitchen style. Your satisfaction means everything to us, and we can't wait to assist you with your next order at House of Enki!

Posted 4 days ago

“Easy to order online, quick delivery.”

Helpful Report

Posted 6 days ago

Thank you for your great feedback, Christopher! We're thrilled to hear that you found our online ordering easy and appreciated the quick delivery. Your satisfaction is our priority, and we look forward to serving you again at House of Enki!

Posted 4 days ago

“All OK delivery and the item as ordered. Thank you.”

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Posted 1 week ago

Thank you for your positive review, Ronald! We're thrilled to hear that everything went smoothly with the delivery and that the item met your expectations. Your feedback is greatly appreciated, and we look forward to having the pleasure of serving you again at House of Enki!

Posted 4 days ago

“Fantastic service, shower arrived next day. Looks lovely in my new en-suite.”

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Posted 1 week ago

“Quality equipment. Quickly delivered”

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Posted 1 week ago

Thank you so much for your wonderful review, Patricia! We're delighted to hear that you are pleased with the quality of our equipment and the quick delivery. Your satisfaction is our top priority, and we can't wait to serve you again in the future!

Posted 1 week ago

“Excellent service and communication”

Helpful Report

Posted 1 week ago

Thank you so much for your fantastic review, Manuel! We're thrilled to hear that you experienced excellent service and communication at House of Enki. Your compliments mean a lot to us, and we can't wait to have the pleasure of serving you again soon!

Posted 1 week ago

“WORST COMPANY EVER! SENT ME A FAULTY SHOWER HOSE AND REFUSED TO REPLACE. DON'T SPEND A PENNY WITH THESE COW BOYS THEY'D RATHER LOSE A GOOD CUSTOMER OVER A £10 SHOWER HOSE”

Helpful Report

Posted 1 week ago

Thank you for reaching out to us. We understand your concern and appreciate you bringing this to our attention. We’d like to clarify that our policy allows us to accept claims for items damaged in transit within 30 days of purchase, provided they haven’t been installed. As your purchase was made over 30 days ago and the item has already been installed, we regret that we’re unable to provide replacement parts free of charge. However, we want to assist you in resolving this matter. Replacement parts are readily available and can be purchased through our website or by contacting our customer service team, who would be happy to guide you through the process. Thank you for your understanding, and please don’t hesitate to reach out if you have any further questions.

Posted 1 week ago

“excellent service”

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Posted 1 week ago

Thank you so much for your kind words, Bruce! We're thrilled to hear that you had an excellent experience with our service at House of Enki. Your support means a lot to us, and we look forward to welcoming you back soon!

Posted 1 week ago

“Wrong one sent, on-line picture incorrect received one with button type”

Helpful Report

Posted 1 week ago

Dear Rajinder, Thank you for sharing your feedback with us regarding your recent experience at HOUSE OF ENKI. We truly value your input as it helps us improve our service. We are sorry to hear that the item you received did not match your expectations or the online description. We understand how important it is for you to receive exactly what you ordered, and we sincerely apologize for this mix-up. Your satisfaction is our priority, and we are here to assist you in resolving this issue. Please reach out to our customer support team, and they will be more than happy to help you with your concerns. We appreciate your understanding and hope to restore your confidence in us. Thank you.

Posted 1 week ago

“Would be 5 stars if it were not for the poor Evri delivery. My order was sat at their depot for 5 days until I prompted Enki customer service. Enki sorted next day. Stat works like a dream. Thank you.”

Helpful Report

Posted 1 week ago

Thank you for your feedback, Ignadossian! We're glad to hear that you're enjoying your stat and that our customer service was able to assist you promptly. We sincerely apologize for the delivery delay with Evri, and we appreciate your understanding. Looking forward to serving you again!

Posted 1 week ago

“Very nice tap and fast delivery”

Helpful Report

Posted 2 weeks ago

Thank you so much for your wonderful review, Natalie! We're delighted to hear that you found our tap to your liking and that the delivery was fast. Your satisfaction is our top priority, and we can't wait to serve you again in the future!

Posted 1 week ago

“I was very satisfied with the waste for our new sink,it isn't in it yet as we haven't got the tap as yet ,that's from somewhere else , but its all going to look good , the delivery too was very quick from ENKI ,Thankyou so much.”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely review, Christine! We're so happy to hear that you're satisfied with the waste for your new sink and that the delivery was quick. We can’t wait to see how everything comes together for you. If you need anything else, feel free to reach out. Enjoy your new sink setup!

Posted 1 week ago

“the spray from the hand held shower on the Downton bath shower mixer has very poor pressure , the shower head is obviously made for a powered shower and they are making do with the one shower head for both. I advised them when the changed the head to another make the pressure is good which proves my point. They told me to buy a new shower head that works and were not willing to fund it in any way.”

Helpful Report

Posted 2 weeks ago

Dear Maurice, Thank you for sharing your thoughts about your experience at HOUSE OF ENKI. We genuinely appreciate all feedback as it helps us enhance our products and services. We are sorry to hear about the pressure issue you’ve been experiencing with the handheld shower on the Downton bath shower mixer. We understand how important it is to have a functional shower, and we regret any frustration this may have caused you. We do take customer feedback into account and are always looking to improve our offerings. We apologize if our response did not meet your expectations; our goal is to provide a satisfactory resolution. If you have any further concerns or suggestions, please don't hesitate to reach out. We value your input and hope to improve your experience in the future. Thank you.

Posted 1 week ago

“Purchased bathroom tap and kitchen tap. We're reasonably priced. Good quality. Love them . Thank for your prompt service”

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Posted 3 weeks ago

Thank you for your fantastic review, Susan! We're so glad to hear that you love your taps and found them to be of good quality at a reasonable price. Your appreciation for our prompt service means the world to us. We look forward to assisting you again!

Posted 1 week ago

“Excellent presentation. Delivered on time. Recommendable”

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Posted 3 weeks ago

Thank you so much for your fantastic review, John! We're thrilled to hear that you were pleased with the presentation and that your order arrived on time. Your recommendation means a lot to us, and we can't wait to welcome you back to House of Enki soon!

Posted 1 week ago

“Excellent service”

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Posted 3 weeks ago

Thank you for your fantastic review, Ray! We're so pleased to hear that you experienced excellent service at House of Enki. Your appreciation means everything to us, and we can’t wait to have the pleasure of serving you again soon!

Posted 1 week ago

“Excellent service and products. Ordered a second shower from House of ENKI, having been using one for the last six months. The showers look great (expensive/rustic) and feel like a quality build. Both showers were delivered promptly and without issue.”

Helpful Report

Posted 3 weeks ago

Thank you so much for your fantastic review, Daniel! We're thrilled to hear that you're enjoying your second shower from House of ENKI. It's great to know that our products meet your expectations in both style and quality. We appreciate your support and look forward to serving you again soon!

Posted 1 week ago

“Very pleased and they fit and work really good”

Helpful Report

Posted 3 weeks ago

Thank you for the fantastic review, Derek! We're thrilled to hear that everything fits and works just as you wanted. Your satisfaction truly means the world to us, and we can't wait to welcome you back to House of Enki soon!

Posted 1 week ago

HOUSE OF ENKI is rated 4.6 based on 161 reviews