HOUSE OF ENKI Reviews

Name: HOUSE OF ENKI
Address: 8 Swinbourne Drive, Springwood Industrial Estate, Braintree, Essex
Rating: 4.59

4.6 Rating 249 Reviews

90 %

of reviewers recommend HOUSE OF ENKI

4.6

Based on 249 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About HOUSE OF ENKI:

We are proud to be a family-run business based in the UK, providing premium designer kitchen and bathroom furniture and fittings. Our wide range of high-quality, stylish products offers something for every taste at an affordable price and provides you with the ultimate choice in style, colour and design to help you create the bathroom of your dreams.

Trusted Brand - Our Commitment to You

We are committed to selling high-quality bathroom and kitchen fittings at affordable prices. All of our products are superbly made by personally sourced suppliers. We offer excellent customer service, fast and reliable delivery and a direct and secure online shopping experience.

Visit Website

Phone:

02039650000

Email:

support@houseofenki.com

Location:

8 Swinbourne Drive,
Springwood Industrial Estate,
Braintree
Essex
CM7 2YP

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HOUSE OF ENKI 5 star review on 26th May 2025

HOUSE OF ENKI 5 star review on 1st May 2024

Simon

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was good, price good, service and delivery Excellant.”

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Posted 3 months ago

“Prompt attention to our order. Delivery good.”

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Posted 3 months ago

“Great selection, found exactly what we wanted at a good price too. Delivered quickly. Highly recommended.”

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Posted 4 months ago

“This company is excellent. They provide a very good customer service. Efficient and helpful.”

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Posted 4 months ago

“GOOD PRODUCTS SUPERB DELIVERY PARTS FITTED EASILY WOULD USE AGAIN”

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Posted 4 months ago

“Excellent customer service, thank you”

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Posted 4 months ago

“Excelent value for money without loosing the quality”

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Posted 4 months ago

“Thank you!”

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Posted 4 months ago

“Speedy delivery and a great quality product at a reasonable price.”

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Posted 4 months ago

“Arrived quickly and great quality”

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Posted 4 months ago

“Looks amazing but quality really poor Bought a traditional antique brass thermostatic shower that only runs red hot !! and a Traditional Exposed Bath Retainer Waste & Ball Chain Plug With Overflow that completely rusted away after 31 months flooding my house.... left messages but nobody gets back to you with a reply SHOCKING customer service”

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Posted 4 months ago

“So pleased - such fast delivery and both mixer taps I purchased are wonderful, they are helping me transform a kitchen and utility so I’m delighted. Would definitely recommend!”

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Posted 4 months ago

“Good web site, very good selection at a competitive price. Fast delivery. Really pleased with my product. Lovely quality, which is always a concern when ordering online. Will definately use again.....”

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Posted 4 months ago

“Great little hand shower for hair washing ,good quality given the price would certainly recommend this product also the service from ENKI was faultless”

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Posted 4 months ago

“Good value. Fast delivery. Excellent service”

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Posted 4 months ago

“You have sent me 3/4 inch female to 1 inch male shower connector. Not as I ordered 1/2" female to 3/4" male. I did email you twice and got no respose back. I had to Google you to find a phone number to call you. That was a waste of time. I first selected support and got an pre-recorded message telling me to email you and that the email would be answered within 24 hours. Well I knew that to be rubbish. So I called again and selected sales. It rang out and then I got a pre-recorded message asking me to leave my name and phone number and that you would call me back - you never did. So I now own a piece of chrome junk that is no use to me and which cost me over £10. Thank God I never ordered a £8,000 bathroom suite from you, which we were thinking of doing - we were saved by the bell on that one. Very poor service - couldn't have been worse. So I was pleased to receive an email from you asking for a review. Now that it is written I will copy it to TrustPilot to warn other potential customers.”

Helpful Report

Posted 4 months ago

Dear Leo, Thank you for taking the time to share your experience with us. We genuinely apologize for the inconvenience you’ve faced regarding your order and the lack of communication from our team. We understand how frustrating it can be when the wrong item is received, and it’s disappointing to hear that our support options did not meet your expectations. Your feedback is invaluable, and we will certainly look into improving our response times and the accessibility of our customer support. Please reach out to us directly so we can assist you further with this matter. We strive to ensure all our customers are satisfied, and we would appreciate the opportunity to make this right. Thank you for your understanding, and we look forward to hearing from you soon.

Posted 4 months ago

“After initial failure by Evri they quickly sorted out sending another part by dpd.. thank tou”

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Posted 4 months ago

“Very good choice of products which were deliverd quickly. Well packaged and of excellent quality. Not yet fitted but looking forward to seeing the items in situ.”

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Posted 4 months ago

“Haven't installed the item yet. Item was delivered very quickly, no problems very straightforward. Was going to order from another site selling enki but decided to go direct”

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Posted 4 months ago

“Not fitted it yet”

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Posted 5 months ago

HOUSE OF ENKI is rated 4.6 based on 249 reviews