Housenumbers Limited Reviews

Name: Housenumbers Limited
Address: 1 Swallow Byre,, Manor Farm, Sixpenny Handley, Dorset
Rating: 4.94

4.9 Rating 824 Reviews

99 %

of reviewers recommend Housenumbers Limited

4.9

Based on 824 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Housenumbers Limited:

Producers of beautiful stainless steel house numbers, house names and lettering, all designed and manufactured in the UK.

Visit Website

Phone:

01258456225

Email:

enquiries@housenumbers.co.uk

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Housenumbers Limited 5 star review on 30th April 2024

113

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good, fast service”

Helpful Report

Posted 3 years ago

Thank you for your review of our housenumbers

Posted 3 years ago

“Quality, packing 100% postage a bit slow I ordered a shed same day it came before your package BUT overall quality over quantity”

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Posted 4 years ago

Thank you for the review and the feedback on our delivery. We are a family business with a very small team and find it difficult to compete with the big players offering next day delivery. Our products are also built up to order so a 3 day turnaround for an order is about average for us. But we are delighted you like the product quality, and that you thought it was worth waiting for.

Posted 4 years ago

“Good product and service. Would recommend.”

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Posted 4 years ago

Thanks for reviewing our house numbers.

Posted 4 years ago

“Excellant communication, top product, highly recommended”

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Posted 4 years ago

Thank you for giving our house numbers a great review!

Posted 4 years ago

“As expected - just the job.”

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Posted 4 years ago

“My experience was good but not perfect. Customer service was exemplary but fitting the numbers to our wall was more tricky than it needed to be. Drilling template was fine and holes were made to the prescribed depth. Unfortunately the pin on one of the numbers broke where it was attached to the back of the number leaving me with a difficult extraction job or some adept use of epoxy resin. It worked but was a stress I could have done without. Maybe it's something that goes with this territory. I'd still buy from Housenumbers again and the same product. I'd be a lot more careful with the final few millimetres of fixing next time.”

Helpful Report

Posted 4 years ago

Thank you for your honest review of our products and service, and we hope you are happy with the finished effect of the anthracite grey house numbers now they are up! I am sorry to hear you had some difficulty with the fixing system, and we appreciate your honest feedback. The design of the fixing system is supposed to be tight to prevent theft and the wall plugs should tightly grip the pins, however the holes must be drilled perfectly parallel to achieve this (if the angles drift off slightly this could have caused the broken pin). In the rare instance of a broken pin our customer service team would have been happy to help send a replacement free of charge on a next day delivery. However we cannot find any record of you contacting us. I am sorry you had to resort to a difficult fixing solution using epoxy resin. If you do purchase our products again, in the unlikely event of another broken pin we would be happy to help to replace it. If there is anything else we can do to help with your order at this stage then please do get in touch. Kind regards, Housenumbers Limited

Posted 4 years ago

“Quality product, easy to put up.”

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Posted 4 years ago

Thanks for reviewing our house numbers!

Posted 4 years ago

“My order arrived within 2 days, and very pleased with the quality of Anthracite Grey numbers ordered. They look great on the wall, we are very pleased with the finished effect. However, I did find a problem with the hidden fixings supplied. The wall plugs supplied were a very tight fit for the pins that fit on the back of the numbers. The instructions say to tap the numbers into the fitted wall plugs with a hammer. I actually had to put 4mm drill into the centre of the wall plugs to get the pins to go in all the way.”

Helpful Report

Posted 5 years ago

Thank you for your honest review of our products, we are happy to hear that you are pleased with the finished effect of the anthracite grey house numbers! I am sorry to hear you had some difficulty with the fixing system, and we appreciate your honest feedback. The design of the fixing system is supposed to be tight to prevent theft and provide an ‘all metal’ & ‘glue free’ solution for installation. The wall plugs should tightly grip the pins; however, the numbers should tap in without a lot of effort if the holes are drilled perfectly parallel (if the angles drift off slightly this may have resulted in a difficult fit). I will make sure one of our technical team reviews your comments and perhaps we need to amend our fixing instructions to recommend going up to a 4mm bit if the fit is a little tight on the 3mm. Kind regards, Josie Customer Services

Posted 5 years ago

“nice items and good service ,,all goods were well packaged”

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Posted 5 years ago

Thank you very much for your nice review of our Gill Sans House Numbers!

Posted 5 years ago

“nice items and good service ,,all goods were well packaged”

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Posted 5 years ago

Housenumbers Limited is rated 4.9 based on 824 reviews