Hotel Buyer Store Reviews

Name: Hotel Buyer Store
Rating: 4.80

4.8 Rating 191 Reviews

95 %

of reviewers recommend Hotel Buyer Store

Company Reviews

Metrics

4.8

Based on 191 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Hotel Buyer Store 5 star review on 24th April 2023

Angela Norris

Hotel Buyer Store 5 star review on 16th June 2021

Brogan Smith

Anonymous

Anonymous // 01/01/2019

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“Good quality products at a good price”

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Posted 1 year ago

“The company are always unable to deliver to time.”

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Posted 1 year ago

Thank you for you reply but looking at this order, it was placed at 10:50 on the 25th and delivery was attempted at 08:43 on the 26th. Because no-one was there to accept the delivery at that time the driver returned the same day at 16:15 to successfully deliver. Premium timed delivery slots are not always available to us (for example during periods of industrial action), but we can offer these at other times.

Posted 1 year ago

“It's the first time I've used Hotel Buyer Store and I will be using them again in the near future!”

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Posted 1 year ago

“Good customer service will use them again”

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Posted 1 year ago

“We bought a double bed wrap 38cm deep and our double divan is 35cm deep but the wrap does not cover the divan base properly it slips up or down and shows the edges. Needs to be larger or the elastic tighter”

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Posted 2 years ago

You are quite right. The product information for this product has been amended to reflect these limitations.

Posted 1 year ago

“Excellent trays delivered promptly and good customer service.”

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Posted 2 years ago

“Everything is top quality, and delivery is quick and efficient.”

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Posted 2 years ago

“The product I purchased which was a diva. Cover was fine - my disappointment was the ridiculously expensive carriage cost £9.54 adding 54% to the overall cost ! The packet was so small it would have been a small packet and cost less than £1.50 to post”

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Posted 2 years ago

“Theproductsare good quality. Delivery is prompt and the goods are well packaged. Shall buy again”

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Posted 2 years ago

“I loved the duck island body lotion I used at a lodge so decided to order some and it was so much easier than I had imagined as they were delivered the next day”

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Posted 2 years ago

“Nick is calm cool and collected, Stephanie is a delight.”

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Posted 2 years ago

“Very Happy with Hotel Buyer Store .”

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Posted 2 years ago

“Great service. Just the product we were looking for.”

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Posted 2 years ago

“Lovely suede feel bed wraps. These finish off my bedroom and the spare room. Colour was perfect one grey and one oatmeal. The only downside was the postage which was rather expensive.”