Hotel Buyer Store Reviews

4.85 Rating 143 Reviews
98 %
of reviewers recommend Hotel Buyer Store
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Within 5 Days
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email
Read Hotel Buyer Store  Reviews
Anonymous  // 01/01/2019
Nice products / very expensive delivery
Posted 2 years ago
Thank you for taking the time to write a review for us. We prefer to show the true cost of delivery, rather than adding it to the cost of the product and pretending the couriers don't actually charge for delivery within a few working hours. £6.95 is still a little less than it costs us for such a premium service of course.
Posted 2 years ago
Was ok. Used them because nisbets didn't have of the items in stock. Turned out neither did HBS. So I was no better off going with thrm, however they didn't tell me that at point of purchase
Posted 2 years ago
Thank you for taking the time to write a review. You are of course correct it did turn out that we didn't have one of the items ordered in the correct size and sent this on to you later, free of charge. I hope that the cheaper pricing that you received in some way compensated for the short wait?
Posted 2 years ago
My first time using Hotel Buyer and whilst happy with the product and price i was a little disappointed that delivery took longer than was originally suggested when the order was placed and the heavy parcel was left at a property about 10doors away uphill!!
Posted 2 years ago
Thank you for your review. We have contacted the courier and it appears that delivery was attempted within 24 hours of your order being placed and again the following day. The courier's paperwork shows it being signed for at your address on the second attempt, but that appears to be incorrect and that a well-meaning neighbour accepted the parcel for you. We will continue to seek more information from the courier.
Posted 2 years ago
Hotel Buyer Store is rated 4.85 based on 143 reviews