Hospitality Centre Reviews

Name: Hospitality Centre
Address: Kemp House, 152 City Road, London, Kemp House, 152 City Road, London, London
Rating: 4.90

4.9 Rating 906 Reviews

98 %

of reviewers recommend Hospitality Centre

Company Reviews

Metrics

Info

4.9

Based on 906 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0208 158 7772

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Hospitality Centre 5 star review on 28th March 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality customer service from order through to tickets. Can't fault”

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“Myself and my three guests had the best time. Coldplay was incredible but the whole hospitality experience helped make it the best concert I have ever attended. The hospitality experience was amazing. From the purchase of the tickets, great communication throughout through to the great service and great selection of quality food and drink. I would definitely use again and highly recommend. Thank you for helping us have a wonderful time.”

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“We used Hospitality Centre for a corporate evening out - to see Coldplay in Wembley. The whole experience was simple, easy and first-class. All went perfectly smoothly and they could not have been more helpful. Would def recommend using them. Patricia”

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“They delivered on all aspects. Got me the tickets really quick and responded on emails fast.”

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“Absolutely experience had by all.. way above our expectations and smooth, efficient and above all professionalism throughout. Can’t recommend enough and a big thank you to all involved”

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“We have attended 2 fabulous events at Wembley this year with hospitality organised through Adam at the Hospitality Centre. Good communications throughout; from the initial enquiry through to the issue of tickets a few days prior to the events. Coldplay on 12th August - this was the Diamond package in the Bobby Moore at Club Wembley. The whole event was amazing....my only slight disappointment was the option of finger food only (of which there was plenty of variety & quantity!). Good quality drinks available throughout and the after show party was particularly good! Foo Fighters Taylor Hawkins Tribute on 3rd September - this was in the One Twenty Lounge in Club Wembley. A terrific hospitality experience with champagne & cocktails on arrival, good food (we had the Rib Eye...) and again good quality premium drinks available throughout. We were also able to join the after show party in the Bobby Moore room. The concert was one of the best I have ever seen and that experience was only enhanced by the hospitality in the One Twenty Lounge. I so like to understand the detail of these events and do send many emails for clarification. Adam at the Hospitality Centre was always very prompt and clear in his responses....which was always appreciated!”

Hospitality Centre 5 star review on 6th September 2022

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“The Hospitality Centre helped to make my night at Harry Styles Wembley Stadium an unforgettable one! I travelled from Australia for the concert, so had lots of questions about the event and booking process. Hillary Frattini was exceptional in her service and assistance, and made me feel reassured that the travel would be worth the experience. Hillary went over and above to respond to my emails and call me (on the other side of the world) at times that were convenient for me. I would love to book through Hospitality Centre again if I get the chance.”

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“We booked Ed Sheeran and Coldplay with Adam and the whole experience from start to finish was fantastic. Definitely recommend them and will certainly be booking future concerts with The Hospitality Centre.”

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“We bought tickets for Coldplay at Wembley and the show was fantastic and the Hospitality Centre were exceptional and efficient and kept is updated all the way to receiving the tickets. couldn't recommend highly enough!”

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“Adam was excellent. Always kept me up to date and we had a brilliant time at the concert. We thoroughly recommend!”

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“Adam was really helpful, and we were very happy with the service we received for our hospitality package for Coldplay. Would recommend, for that 'special' occasion, and we will definitely be back for another magical evening. I would suggest ringing, as my original email was not answered (over the weekend) x”

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“Very clear communication and delivery of service”

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“Wow! What an amazing time we had at Coldplay on Saturday! This is our 1st time doing hospitality at Wembley and it didn’t disappoint! From beginning to end it was fantastic, the food was amazing, lots of choice of drinks, Dj and the photo booth was a lot of fun too! We will definitely be doing it again!”

Hospitality Centre 5 star review on 22nd August 2022

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“Honestly the service we received from start to finish was fantastic - Adam was very efficient everything went like clock work and the experience itself was amazing ! This was a 50th birthday gift for my husband he had the gold hospitality package for Coldplay at Wembley and it was amazing ! Would def recommend the hospitality centre and Adam !”

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“Well this was definitely a hospitality package that delivered! I have been to a few concerts with hospitality in the past and had the feeling that the organisers were doing the minimum possible to justify the inflated cost of the ticket. The Coldplay Hospitality package was very different. Proactive comms in advance of the concert ensured we knew when we would get the tickets and, on the day, the staff and waiters could not have been more professional or attentive. The food (a 3 course a la carte) was really well done and the wines lovely. Adam and the team went above and beyond. It was a great night and restored my faith in hospitality packages...should have used these guys sooner!”

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“I booked 4 tickets to see Coldplay on 13th August - we thoroughly enjoyed the experience. Adam at the Hospitality Centre were extremely efficient and the booking was made very easy. Food was excellent and drinks very well organised - no queues. We had an excellent view from our seats and loved the show. After the show finished we went back into the suite and enjoyed the after party. Would highly recommend.”

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“Amazing service from start to finish, tickets became available whilst I was away with hardly any WIFI but they went above and beyond to secure my Coldplay tickets and get payments through etc., it wouldn't have happened without them ! The 120 club at Wembley is definitely worth every penny so push the boat out if you get the chance - now keeping my eye out for my next event. Well done hospitality center !”

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“This is our fist time using Hospitality Centre. They have been very professional and very helpful all the way through. We attended Wembley for Coldplay on Saturday night and were so pleased with the quality of the package we bought. Everything was perfect and Coldplay were amazing!!”

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“Adam provided great customer service when I purchased my Coldplay tickets. From initial enquiry all the way through having attended a fab conference and the hospitality was wonderful. Adam you are a great ambassador for your company and your great service will ensure I use the company again.”

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“I contacted Hospitalitycentre.co.uk looking for tickets for one of the Coldplay Wembley concerts. My query was replied to in a very speedy manner. I took the chance and bought vip tickets. I had a few queries running up to the time of the concert and was always responded to very quickly. The whole experience was very positive. We had an amazing time prior to, during and after the concert in the lounge. I would definitely use hospitalitycentre.co.uk again.”

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Hospitality Centre is rated 4.9 based on 906 reviews