Hospitality Centre Reviews

Name: Hospitality Centre
Address: Kemp House, 152 City Road, London, Kemp House, 152 City Road, London, London
Rating: 4.90

4.9 Rating 906 Reviews

98 %

of reviewers recommend Hospitality Centre

Company Reviews

Metrics

Info

4.9

Based on 906 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0208 158 7772

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Hospitality Centre 5 star review on 28th March 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I booked 2 tickets to take my wife to see Coldplay on 13th August - we thoroughly enjoyed the experience. Hospitality Centre were extremely efficient and the booking was made very easy. The function suite was easy to find and the pre-show food was above expectations and catered for every taste. Drinks were well organised so did not have to wait in line. We had an excellent view from our seats and loved the show. After the show finished we went back into the suite and enjoyed the after party - the DJ was very good and everyone seemed to have a great time. Would highly recommend.”

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“Coldplay 12th August Platinum Hospitality Amazing experience from start to finish all booked with Adam Coughtrey. Fantastic 120 venue with excellent pre-concert dining and after show drinks/snacks. Fabulous seats. Will definitely book via Adam again.”

Hospitality Centre 5 star review on 22nd August 2022

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“Easy to sum up the Hospitality Centre in one word ‘AMAZING’ Simon, and in fact all of the team at the Hospitality Centre go above and beyond to give you an unforgettable, stress free VIP experience. Firstly, Simon, that dealt with my Coldplay request in October 2021, was professional, super-fast in getting back to me, (despite it being the release day for the various packages), understood exactly what we wanted and delivered confirmation all within 30 minutes. The gig on Friday 12th August 2022 at Wembley was out of this world. The considerable hard work they all do to make the events run smoothly clearly showed when we arrived at the ‘One Twenty Club’. The hostess checking-in the guests had us, along with the ‘Hospitality Centre’ name on an iPad check-in system right at the top, (where as other guests were not so lucky and couldn’t be found!!!!). We were looked after by one of the managers of the One Twenty Club called ‘Phoebe’ and a colleague called ‘Quinn’. These ladies were amazing and we were really well looked after. The food was excellent and the champagne and drinks were flowing. The seats and view of the stage for Coldplay were excellent - so a huge thanks again. The aftershow snacks and drinks worked well and it was the end of a perfect night. Thank you all at the Hospitality Centre and we look forward to the next event booked with you in September”

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“Everything was very straightforward. Queries were answered immediately. Excellent customer service. Good value for money.”

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“Delivered as promised and kept us upto date with relevant ticket information”

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“Trying to tell friends how good it was is so have because words aren’t enough simply awesome show and from day one hospitality centre took care of everything and they delivered an awesome event can’t recommend highly enough. You will have a day to remember”

Hospitality Centre 5 star review on 16th August 2022

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“I would thoroughly recommend the Hospitality Centre especially Adam who was excellent throughout from purchasing the Coldplay concert Gold Hospitality package as a gift through to answering any queries promptly and that the tickets and package I requested and purchased were as advertised.”

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“Adam arranged tickets for us for the diamond hospitality package on Saturday 13th August to see Coldplay at Wembley. Our dealings with Adam were smooth and professional and the whole experience was amazing - as were Coldplay - I wish we could go again this week.”

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“I was super nervous about booking as I had no idea how football hospitality works, Adam was so helpful and explained everything to me over the phone and messages when I had any questions. It was for my partners 30th and wanted it to be perfect and it was, from start to finish we had an amazing time. Will definitely use again in the future. Thank you”

Hospitality Centre 5 star review on 8th August 2022

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“Great service. Great seats. Great advice on choice of VIP package. Excellent evening thanks to Simon!”

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“Simon from the hospitality centre was very helpful and was able to get us great tickets for ufc london, the seats were amazing and the O2 arena was an experience in itself. Me and my fiancé had a fantastic time and we will be recommending the hospitality centre to family and friends.”

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“The hospitality centre was absolutely amazing! Simon has been incredible from the start not only getting us tickets to a sold out event but with the most incredible seats Honestly can not praise both Simon and the hospitality centre enough and would highly recommend them to anyone”

Hospitality Centre 5 star review on 26th July 2022

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“Excellent day and night,Great seats,will definitely be using Hospitality Centre again”

Hospitality Centre 5 star review on 25th July 2022

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“It has been a excellent experience to use Hospitality Centre for our Wimbledon tickets. We were looked after from the start of the event to the end. Our VIP seats were great and we had the most amazing time ever. I will definitely be using them again for future events. Thank you Simon and your team for a memorable day.”

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“I booked to see Ed Sheeran and the service I received was impeccable. Adam guided me through the whole process. The personalised service was great and I felt safe knowing that I purchased great tickets. The concert was brilliant and the seats were as they said. We had a good view and it was Ed Sheeran's largest gig to date with 92.000 people there. Was an amazing experience and one that’ll stay with me. Thanks to Adam and all at the Hospitality team. Now looking forward to booking my next event with them.”

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“I purchased Red Hot Chili Peppers hospitality tickets, late afternoon the day before the concert. Adam pulled out all the stops, to ensure my request and order were processed by email in a timely manner. Cannot fault his impeccable service, he is a credit to the company.”

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“Really great customer service and loads of help from the team at Hospitality Centre. We had a great day with me, my son and my dad at the British Grand Prix. We received all of the information we needed well before the event and the team were on hand to answer any questions I had.”

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“Efficient and helpful communication process, really super service provided by Adam. Answering the queries I had about the tickets/package. We had a fabulous evening watching Ed Sheeran; great tickets, great variety of food, good quality wine and a super after party - what's not to love. I'd highly recommend and will be using again.”

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“Fantastic service from the start, quick and informative responses and the F1 event was an amazing experience. Would definitely recommend and will be using again for next years event, thank you Simon and Team!!”

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“Amazing service and an amazing event. Worth every penny. Simon was so helpful from start to finish. Highly recommend!”

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Hospitality Centre is rated 4.9 based on 906 reviews