Hospitality Centre Reviews

Name: Hospitality Centre
Address: Kemp House, 152 City Road, London, Kemp House, 152 City Road, London, London
Rating: 4.90

4.9 Rating 903 Reviews

98 %

of reviewers recommend Hospitality Centre

Company Reviews

Metrics

Info

4.9

Based on 903 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0208 158 7772

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Hospitality Centre 5 star review on 28th March 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience. Excellent communication. A+”

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“Had a cracking time at the recent Jets v Vikings game at Tottenham stadium. Dan and the team were super efficient at turning round the tickets ajd kept us informed closest to the event about ticket distribution, access etc. Seats were fanrastic and as described a perfect view of the sideline. No hesitation in using them again. Highly recommend”

Hospitality Centre 5 star review on 15th October 2024

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“Truly professional service. We enjoyed our events two years in a row and will always get Hospitality Centre to support us.”

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“What an experience. Everything was so easy from start to finish. I want to express a special Thank you to hospitality centre for making this event happen for us. Entry to the stadium was a breeze, the lounge was awesome and the seats first class and close to the lounge area. Only positive things to say On your outstanding customer service. The stadium experience was out of this world and I must Say Tottenham is the perfect place for NFL outside the US.”

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“Great service & value for money would like to thank Adam & the team for arranging our tickets and memorable day for the Joshua fight at Wembley.”

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“An overall excellent experience. Adam and the team made the whole process so smooth from start to finish and the event itself was memorable and really appreciated by the key customers I was entertaining. I will definitely be in touch with Adam and the team for future customer entertainment events”

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“Very impressed with the whole hospitality experience at the Taylor Swift Eras Tours at Wembley - amazing seats (very comfortable with a great view), service and food. Adam was really helpful in organising the tickets and answering any questions.”

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“Great service and good communication. Got me great seats . Will use again”

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“Wow what great Customer service from Adam @ the Hospitality Centre. We had fantastic tickets as promised by Adam, he certainly delivered on his promise. Throughout the process Adam and the Hospitality team kept me well informed. Look forward to working with Adam again for a next big event!!”

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“Thank you to Adam who organized our Taylor Swift tickets for us. It was an amazing experience from start to finish. The show was incredible, fantastic seats, and the preshow party was top notch. We met so many great people and the staff were lovely and took care of us. All in all, a fantastic experience, thank you so much. (We are ruined now, hospitality is the only way to go moving forward!) thank you!”

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“We had a fantastic time at Taylor Swift Eras Tour. The view, food and staff were second to none. Adam who booked our suite was so helpful and friendly! Can't recommend enough :)”

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“This is the second time I have used the Hospitality Centre and once again the service levels, event hospitality and location of concert seats could not have been better. Our Taylor Swift experience could not have been better. Thanks again Adam for providing such a great service.”

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“After a lengthy holiday I now have time to write a review on a great experience at AC/DC Wembley on 7th July.A big shout out to Adam Coughtrie in organising the tickets,clear communications in the run up to the event and generally making it a stress free experience.I am aware that whilst as a customer it all seemed seamless that can only be as a consequence of an efficiency of service which can be a challenge to sustain. Adam has previously arranged hospitality for me at football matches with the same level of quality of service. As someone once said "I'll be back".”

Hospitality Centre 5 star review on 27th August 2024

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“I recently attended The Era’s Tour and the experience was incredible. Adam made the whole process from securing tickets right up to the event itself seamless and was always on hand to answer any questions that I had regarding the event. The staff at Wembley were fantastic and the whole day was everything we wanted it to be and more, thank you so much. Would highly recommend Adam and will be reaching out for future events.”

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“I wanted to express how truly impressed I was with the event—it far exceeded my expectations. We were incredibly happy with how everything was smooth, simple, and comfortable. From the moment we arrived, we were greeted by warm and welcoming people, which set a positive tone for the entire experience. The thoughtful touches, like receiving gifts upon arrival and having access to a wide variety of food and drinks at any time, made the event even more enjoyable. The staff were always friendly and attentive, which we really appreciated. The fact that the event wasn’t overcrowded, giving us plenty of space and making us feel truly special, was something I particularly appreciated. Having a merchandising stand available was another great aspect that added to the overall experience. It was an incredible experience that I am extremely grateful for, and it made the concert all the more memorable. Thank you again for everything.”

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“We had a fabulous experience getting tickets for Taylor Swift through Dan O’Rourke. Communication, payment & ticket delivery was really easy. The event itself was out of this world - great seats, great package. Will be a returning customer.”

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“Adam gave a good and easy booking and follow-up experience. The Diamond Hospitality package is great and the service and seating are excellent.”

Hospitality Centre 5 star review on 24th August 2024

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“Dan O’Rourke was so helpful and responsive when planning our daughter’s sweet 16 surprise trip to see Taylor Swift at Wembley Stadium. Dan and his team helped us to create a dream come true experience and I’d highly recommend them to others.”

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“The service and the sales people are very courteous, helpful and professional. Adam was very efficient , answered my query about Taylor Swift tickets promptly and got us tickets in a great location in the stadium and really made our days! I would definitely use the service again and recommend it to friends .”

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“Brilliant communication with the Hospitality Centre securing great seats for Taylor Swift. Great package with easy access to Wembley, great seats and good catering options. Would highly recommend!”

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Hospitality Centre is rated 4.9 based on 903 reviews