HomeSnag Reviews

Name: HomeSnag
Address: Office 1, Izabella House, 24-26 Regent Place, Birmingham, Birmingham
Rating: 4.94

4.9 Rating 541 Reviews

100 %

of reviewers recommend HomeSnag

Company Reviews

Metrics

4.9

Based on 541 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

203 793 3588

Location:

Office 1, Izabella House,
24-26 Regent Place,
Birmingham
Birmingham
B1 3NJ

HomeSnag 5 star review on 6th December 2024

Ian

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall an impressive service. Best used before completion as ammunition to sort snags before moving in (and believe me, there will be a lot of snags found). Inspector came to site and despite poor weather, gave a thorough external inspection. Came inside, and like a ninja (where spirit levels were his swords) attacked the house and found snag after snag after snag. My only snag about the inspection would be more attention to detail required. Inspector found a few NHBC violations but upon querying with the builder, were found not appropriate for our property. To conclude, (from experience) the quality of new builds now are far worse than ten years ago, spend money and get a survey done before completion.”

Helpful Report

Posted 6 years ago

“Excellent survey and detailed. The hard copy took 2 weeks to reach us!”

Helpful Report

Posted 6 years ago

Hi, sorry to hear the hard-copy didn't reach you for so long. All our customers so far have received it within the 3 day window so I believe there must have been mis-communication to our admin team. Please accept our sincere apologies and we have refunded the £20 for the report. We are otherwise glad you found our survey to be excellent & wish you the very best going forward. Tom - HomeSnag

Posted 6 years ago

“Very happy with the overall approach and level of detail but the report included a typing error”

Helpful Report

Posted 6 years ago

“The inspector was punctual, polite, and comprehensive. He explained the snags well and had good advice for new homeowners! Really good overall. Would use again.”

Helpful Report

Posted 7 years ago

“Very efficient and professional service. The report was received on the same day as the survey was carried out. It highlighted many defects we had not found, however, it also overlooked a couple that we had previously identified. Overall we are happy with the service & report.”

Helpful Report

Posted 7 years ago

“Excellent! The snagger (Lee) found so many items that we would not have normally noticed including an under sink leak. I found the report very thorough and was available 24 hours after the visit was complete. Well done”

Helpful Report

Posted 7 years ago

“I did not meet the HomeSnag surveyor, Tom performed survey and issued the report very promptly the same day. There is no way I would have been able to identify the issues, I see this as an essential investment.”

Helpful Report

Posted 7 years ago

“Really very pleased with the service received from HomeSnag. The surveyor was professional and report was very detailed. We had a lot of issues with our builder and this has been a very worthwhile exercise”