“Good service - quick email replies, and early delivery. Item good quality, but should have come with a warning that it needed someone very good at assembling it!”
“Hello there,
I've just opened the box to start building my daughter's dresser unit purchased from you and the corner of the mirror is damage!?
Is it possible to send a replacement as it very noticeable”
“The website is easy to use and has plenty of choice.
I was given information on updating my delivery preference and contacted to ask if I was pleased with my order.”
“The product was as advertised. The only problem was with delivery as was told would arrive on the Tuesday but arrived on the Monday without an email or text message and driver didnt request a signature”
“When my glass container arrived ,it was smashed Into little pieces. I made a complaint to the company and they are sending a new one. Although the situation wasn't ideal I felt the company were quick and efficient with my complaint, because unfortunately sometimes faults can't be predicted.”
“Arrived as stated( about an hour before the due time), well wrapped, no damage. Was kept informed and contacted to confirm someone would definitely be home to take delivery. Excellent.”
“Easy order, fast delivery, nice product. What's not to like? That it should've been a 2 man delivery team, but only one came. Had we been elderly this would've caused a problem.”
“Pleased with purchase although I thought I was getting both doors in glass. Had to make more room for the two men building it and thought maybe they could have helped my husband rather than me having to lift but hey got it sorted.”
“Don’t know what all the bad reviews are about this company my experience is good. Ordered corner sofa on 15/95/21 delivery date was told between 25/05/21 to 08/06/22. delivered on 04/06/21 so on time total 3 weeks after order way so Much better than DFS I bought sofa from dfs last year took 6 months for delivery ok middle of pandemic but 6 months come on. Delivery guys brand new not just making this up they were attentive and careful carrying sofa up stairs delivery only so I unpacked and put legs on easy enough gave guys a coffee all good they phoned me the day before and one hour before delivery on the day then spot on time so all good there. Price £200 cheaper than anywhere else I could find it hence why this good review amongst everything else I talked about so all In all thanks home done to all your team”
“Service somewhat disappointing. The delivery driver woke me at 6am, with the email informing me of the 6am delivery timed at 10.01am the same day.
In addition, there were no stickers on the headboard to indicate the position of the bolt holes for the uprights.”
“very quick delivery and looks a very study sofa bed - very comfortable - few issues on assembly as pre-cut holes didn't always line up. some holes not cut and instructions seem to miss a critical step or 2 but that aside it looks good and will do the job!!”
