Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,826 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,826 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

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“Good service and keen prices”

Helpful Report

Posted 5 years ago

“I contacted you regarding delivery and was told the item was on special order. Retrospectively, I looked on your website and my receipt, but couldn’t find any mention of this, so I rang again. This time, I was told the item had arrived and would be dispatched immediately. An email arrived with a wrong name and non linked tracked number. But the item arrived in the end. The ear buds, however are defective and are being returned at present.”

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Posted 5 years ago

“Fast delivery”

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Posted 5 years ago

“Good communication, excellent price, and item as described. Would definitely recommend.”

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Posted 5 years ago

“This was the first time I had used Home AV Direct. The price of the Bluetooth speaker was very competitive, it was delivered quickly and safely and it is a quality item. I am very pleased with the way the deal worked out and will check out Home AV Direct the next time I am in the market for audio/visual equipment.”

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Posted 5 years ago

“Very easy to setup and use.”

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Posted 5 years ago

“Arrived promptly, company was easy to deal with on the web”

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Posted 5 years ago

“Very good get your item the next day”

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Posted 5 years ago

“Very good services and rapid delivery”

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Posted 5 years ago

“I ordered the Bose Companion 50 and really pleased with my purchase and the prompt service provided by Home AV, plus the price was very competitive.”

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Posted 5 years ago

“Fantastic service. Highly recommended.”

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Posted 5 years ago

“Great product (Grado ), very good price & quick delivery. Given this was an internet buy without trying, the return policies totally swung it to Home AV direct”

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Posted 5 years ago

“Bought an ex demo amp, came boxed with manuals and no wear and tear that is visible.”

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Posted 5 years ago

“Quick dispatch, good selection and competitive price.”

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Posted 5 years ago

“Very good customer service”

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Posted 5 years ago

“First class! Competive price and next day delivery as promised. Will definitely use again.”

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Posted 5 years ago

“Good communication about my order. Goods as described.”

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Posted 5 years ago

“Top class, efficient service every time I use these guys. All delivered on time and set up the same day!”

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Posted 5 years ago

“Fantastic range of speakers at a competitive price. Order placed late on Friday Afternoon and to my surprise arrived next day. Excellent service, thanks to the team I had a wonderful weekend of tinkering with my new toys.”

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Posted 5 years ago

“Great service , fast delivery and excellent price”

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Posted 5 years ago

Home AV Direct is rated 4.8 based on 4,826 reviews