Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,742 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don’t normally write reviews, but I felt I had to as I can’t rate these guys highly enough. Rang for a little guidance before placing order, Spoke to Dubs who was super helpful and thanks to his advice I got exactly what I wanted👍 I mentioned that my order was a gift for my wife, and he said he would look out for the order (on line), and make sure it was wrapped so that she would be unable to tell what was inside if she took delivery. Placed my order and a day later it arrived, well packaged as promised. 😊👍 Will definitely be a returning customer”

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Posted 4 years ago

“No contact to confirm order or confirm shipment.”

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Posted 4 years ago

“Order arrived very quickly especially with it being busy at Christmas time. Home AV Direct also have good comms”

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Posted 4 years ago

“Next day delivery. Perfect.”

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Posted 4 years ago

“Really nice quality product packed perfectly and despatched super fast.”

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Posted 4 years ago

“In stock, the best price and fast delivery.”

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Posted 4 years ago

“The speakers were delivered on time. The installation was also easy and the music and movie experience has changed for me. Thanks AV direct 👍🏼”

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Posted 4 years ago

“Great product, super quick delivery”

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Posted 4 years ago

“A highly professional and friendly service. Good advice, with product knowledge. The ability to talk through purchase details, made the deal.”

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Posted 4 years ago

“My order was on back order in one colour Home AV Direct happily changed order to a different colour so it could be delivered before Christmas. Very good service”

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Posted 4 years ago

“Very fast delivery. Fantastic price! Will definitely use again.”

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Posted 4 years ago

“Good products, not great communication, did not get any info to say sale had gone through, then the speaker colour had to be changed as the ones i ordered were not in stock, yet no mention of that when i purchased them.”

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Posted 4 years ago

“Prompt and in time, thank you”

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Posted 4 years ago

“Hi Thought. the Woofer was’t working but system great,Thank you ,have a good Christmas and New Year. Regards Norman Robinson.”

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Posted 4 years ago

“Excellent experience very professional rapid delivery.”

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Posted 4 years ago

“Fast professional service. Kept well informed of status of order”

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Posted 4 years ago

“Ordering was easy and delivery prompt”

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Posted 4 years ago

“Very happy with the service and product”

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Posted 4 years ago

“Excellent and efficient Service”

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Posted 4 years ago

“Dealings with this Home AV had been good. Ordered the theatre system which turned out to be it unsuitable for the room m, so returned it within 2 days although there was a longer wait for the refund it was within the 14 day period - Communication could’ve been better. But under the circumstances with Covid and it being the Christmas period they did pretty well. I would’ve used them again but they didn’t have the item in stock.”

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Posted 4 years ago

Home AV Direct is rated 4.8 based on 4,742 reviews