Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,798 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,798 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“.... Ordered 5 minute before the "next day delivery" deadline so didn't think that would happen?... but received text the next morning saying goods will be arriving between 10.13-11.13AM...... goods arrived in perfect order at 10.13!! VERY IMPRESSED, THANK YOU”

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Posted 5 years ago

“Good website with good information. easy order process and used a reliable courier.”

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Posted 5 years ago

“Great knowledge and first class advice.”

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Posted 5 years ago

“Had a good deal with an Onkyo AV Receiver, ordered on a friday late afternoon received Tuesday midday.Good transaction Thankyou.”

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Posted 5 years ago

“Product (replacement Grade ear pads) arrived very promptly and were as described. They have made a significant audio improvement to my Grado phones.AV Direct gave me a prompt and effective service.Recommended and will use again.”

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Posted 5 years ago

“Good products, efficient delivery, good prices, what more could you ask for?”

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Posted 5 years ago

“An exceptionally easy purchase, with fast delivery of a genuine Bose product. Can't fault AV Direct and wouldn't hesitate to use them again, Thank you.”

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Posted 5 years ago

“Slight delay due to stock, but informed when to expect and duly arrived.”

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Posted 5 years ago

“Ordered thursday night with standard delivery. Arrived saturday morning! Great price and much quicker than expected. Will definitely use again”

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Posted 5 years ago

“Quick, good delivery. I am very happy.”

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Posted 5 years ago

“Ordered the item on thursday came before lunch on Friday morning with free delivery. Great product great delivery and easy website to navigate.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Friendly and professional service. What I really love is warranty deal. I don't have to worry about faults because I can expect they help with.”

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Posted 5 years ago

“Called and spoke to the store and the guy was very helpful. Ordered on line while on the phone and he remained on the call. Delivered next day and setup and running. Great prompt service. Will look to use them again and would recommend them.”

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Posted 5 years ago

“Quick delivery. Happy with purchase. Recommended.”

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Posted 5 years ago

“excellent service”

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Posted 5 years ago

“Good, fast service. Remote works well.”

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Posted 5 years ago

“Very helpful service”

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Posted 5 years ago

“A really good deal on an open box pair of reva 2 speakers. Delivered as promised and I am really delighted with them.”

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Posted 5 years ago

“Professional service from start to Finnish”

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Posted 5 years ago

Home AV Direct is rated 4.8 based on 4,798 reviews