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Home AV Direct Reviews

4.8 Rating 4,813 Reviews
96 %
of reviewers recommend Home AV Direct
Company Reviews Metrics
4.8
Based on 4,813 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Home AV Direct Reviews
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David Carter
Verified Buyer
“Good communications and good prices”
Helpful Report
Posted 5 years ago
Jude Don
Verified Buyer
“Great price and very good service, received my item next day!”
Helpful Report
Posted 5 years ago
Richard Brown
Verified Buyer
“Would have been very good but the parcel carrier you use damaged the box fortunately only a very slight dent in the case of the blue ray player ,otherwise staff ordering process etc excellent,would certainly use you again”
Helpful Report
Posted 5 years ago
Danielle Maloney
Verified Buyer
“Amazing service, really quick delivery. Amp is amazing thank you”
Helpful Report
Posted 5 years ago
Davor Petric
Verified Buyer
“I received 40 cm shorter speakers' cable than what I ordered and paid for. Since I measured extremely presicse (inbuilt cable channels), that created a problem and now I must buy a new cable. Speakers should have been sent out on Friday but were sent on Tuesday without me being informed about the delay ahead of time - irrelevant issue, they had to restock them. DPD is never a courier sevice I would select. Delivery price to Croata was very high but at least, they delivred speakers to Zagreb, Croatia third day in the morning - suprisingly quick and excellently made boxes were in perfect order.”
Helpful Report
Posted 5 years ago
Darren Royston-beecroff
Verified Buyer
“Great correspondence through out the transaction highly recommended”
Helpful Report
Posted 5 years ago
Simon Daniel
Verified Buyer
“A very well laid out Website, easy to use, I received the product I ordered promptly.”
Helpful Report
Posted 5 years ago
Dennis Amey
Verified Buyer
“Good and speedy service at a good price.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Arrived promptly and exactly as described Very pleased”
Helpful Report
Posted 5 years ago
John Colebourne
Verified Buyer
“Swift delivery of item”
Helpful Report
Posted 5 years ago
Carl Laville
Verified Buyer
“Smooth transaction and delivery however a little more equipment knowledge by the salesman would have saved me some money as I asked his opinion on suitable speaker cable (which I went ahead and purchased) for the speakers I was buying but he failed to tell me that the speakers came supplied with cable.”
Helpful Report
Posted 5 years ago
Lindsay MacGregor
Verified Buyer
“Excellent service and competitive price”
Helpful Report
Posted 5 years ago
Christoph Schmidt
Verified Buyer
“I ordered a pair of Kef 301 for an unbeatable price. In Germany, they're almost twice the price. Delivery to Germany was very fast, I was really surprised.”
Helpful Report
Posted 5 years ago
Carl Norris
Verified Buyer
“Great price great service could not have been a better experience flawless”
Helpful Report
Posted 5 years ago
Robert Ogonowski
Verified Buyer
“Still waiting for one missing item from maker, but support is dealing with it. Delivery time abroad was short and with reasonable price. Overall impression is OK - recommended.”
Helpful Report
Posted 5 years ago
Daniel Hinchcliffe
Verified Buyer
“Brilliant service!!! Ordered by home cinema wasn’t all in stock but sent items as they came in next day. Really impressed.”
Helpful Report
Posted 5 years ago
Steven Passway
Verified Buyer
“Excellent service. Very quick service.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Prix canon, délai de livraison rapide ( 4jours pour mes enceintes), emballage sérieux. Très satisfait de ce site.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Excellent service, quick delivery”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Fabulously Efficient and love our order”
Helpful Report
Posted 5 years ago
Home AV Direct is rated 4.8 based on 4,813 reviews
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