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Home AV Direct Reviews

4.8 Rating 4,839 Reviews
96 %
of reviewers recommend Home AV Direct
Company Reviews Metrics
4.8
Based on 4,839 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Home AV Direct Reviews
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Anonymous
Verified Buyer
“The site is easy to navigate and ordering is straight forward. Item arrived within a couple of days of ordering. Great service.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I originally found their item on amazon. After some investigation I found their main web site and the item was £50.00 cheaper. Do your homework before ordering.”
Helpful Report
Posted 7 years ago
Kush Patel
Verified Buyer
“The team under Shane is very responsive, unlike many home electronics shops in the UK who never respond to inquiries from Africa. I have been shoping at Richersounds but Home AV Direct have made me feel valued.”
Helpful Report
Posted 7 years ago
Vanessa Chandler
Verified Buyer
“Excellent service, delivery was super fast! Thanks”
Helpful Report
Posted 7 years ago
Nicholas Beasley
Verified Buyer
“After not receiving my order for a week rang them and was it was delivered within under 24hrs so all in all I was impressed with the service I received and less face it anyone can make a mistake”
Helpful Report
Posted 7 years ago
Robert Anderson
Verified Buyer
“First class service !, this was the first time I have used this company but I will certainly use again . Pricing is extremely competitive with staff on the end of a phone who know there products.”
Helpful Report
Posted 7 years ago
Cordonnier Stanislas
Verified Buyer
“Tres bon materiel et livraison serieuse meme en france!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Excellent Customer service. Professional and helpful.”
Helpful Report
Posted 7 years ago
Linnéa Osterman
Verified Buyer
“Quick and efficient service - strongly recommend!”
Helpful Report
Posted 7 years ago
Frederic FAVIER
Verified Buyer
“Excellent business.”
Helpful Report
Posted 7 years ago
Allison Riviere
Verified Buyer
“Good service confidence and peace of mind when ordering”
Helpful Report
Posted 7 years ago
Mark Holley
Verified Buyer
“They were excellent. They didn't have the item in stock but they photographed teh demo model. Gave me a discount because a usb cover was missing and shipped it next day Saturday ready for a party! [ item denon dj mcx8000]”
Helpful Report
Posted 7 years ago
Jonathan Thomson
Verified Buyer
“Smooth ordering process and extremely quick dispatch. Fairly competitive on price. What more would you want?”
Helpful Report
Posted 7 years ago
GERBERON François
Verified Buyer
“Orderded Q acoustics 3050 on HomeAVDirect, i had few questions before ordering, staff was excellent with quick anwered to my mails. I received the products in 3 days for a delivery in france. Nothing to add, great website”
Helpful Report
Posted 7 years ago
Mr Shaun McAllister
Verified Buyer
“Excellent and speedy service. Thanks v much”
Helpful Report
Posted 7 years ago
John Logan
Verified Buyer
“Great service”
Helpful Report
Posted 7 years ago
Richard Lawrence
Verified Buyer
“Shane was a great help in sorting everything out but you should NEVER take money for goods you do not have in stock .”
Helpful Report
Posted 7 years ago
Hi Richard, Thank you for your feedback. We’re sorry to hear that you had an issue with your order. We’re glad that Shane was able to sort everything out for you. We make every effort to ensure these things don’t happen, however discrepancies do happen. We assure you this is not a regular occurrence and apologise for any inconvenience caused. I understand that you have now received all items ordered, I hope you enjoy them and look forward to dealing with you again in the future. Kind regards, Home AV Direct
Posted 7 years ago
Tracy Myers
Verified Buyer
“Wow! Found this company by chance whilst looking for a specific item. Ordered despite not knowing about company and they were fantastic! Best price online and free next day delivery. Perfect item, trouble free transaction and lightening quick delivery. Couldn't have asked for more. Highly recommended.”
Helpful Report
Posted 7 years ago
Peter Farrell
Verified Buyer
“Speedy Delivery Very Very Pleased”
Helpful Report
Posted 7 years ago
Gillian Sarah Higgins
Verified Buyer
“Arrived promptly in good condition.”
Helpful Report
Posted 7 years ago
Home AV Direct is rated 4.8 based on 4,839 reviews
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