Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,813 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,813 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 13th January 2026

James

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Equipment was delivered on time and at the best price. Great stuff.”

Helpful Report

Posted 5 years ago

“When I call Home AV Direct their advice and technical knowledge was excellent. I placed the order and the Kef speakers and sub woofer arrived exactly when they said it would. The quality of the speakers are excellent and great value for money! All in all I am really pleased I choose Home AV Direct. Thanks Paul”

Helpful Report

Posted 5 years ago

“Great price on a specific item that I was looking for. Online purchasing was easy, confirmation email followed immediately after. Delivery was next working day and I was updated via email. Perfect!”

Helpful Report

Posted 5 years ago

“Très pro, Ils ont annulé ma commande sur simple demande (par mail), sans poser la moindre question. Je vais commander en évitant de me planter sur le moyen de paiement cette fois-ci^^. ++”

Helpful Report

Posted 5 years ago

“Great service. Very reliable.”

Helpful Report

Posted 5 years ago

“Excellent efficient service”

Helpful Report

Posted 5 years ago

“Excellent Service & Delivery”

Helpful Report

Posted 5 years ago

“Excellent service, fast dispatch”

Helpful Report

Posted 5 years ago

“Great deal, fast shipping, Very happy Thank you”

Helpful Report

Posted 5 years ago

“Fast delivery (faster than I had anticipated), excellent.”

Helpful Report

Posted 5 years ago

“Delivered very quickly, Would recommend!”

Helpful Report

Posted 5 years ago

“Unfortunately arrived very late and only received one of the two items. I originally scored a one with disappointment but Home Av have since rectified without question. Well done”

Helpful Report

Posted 5 years ago

“Arrived very quickly despite C-19. Very smooth transaction all round. Very pleased with items bought. Thank you.”

Helpful Report

Posted 5 years ago

“I received a superb service from HomeAV. The first package got lost by the courier. I spoke to HomeAV, the investigated and got back to me in an hour to say they would pop another in the post straight away. Great.”

Helpful Report

Posted 5 years ago

“So glad I bought this”

Helpful Report

Posted 5 years ago

“..highly recommended”

Helpful Report

Posted 5 years ago

“Quick delivery, even with the current difficulties. Great service.”

Helpful Report

Posted 5 years ago

“Informative on phone, fast delivery, good product.”

Helpful Report

Posted 5 years ago

“Rapide et avec un très bon service client.”

Helpful Report

Posted 5 years ago

“We’d looked at the Kef speakers to replace our current old ones. Home AV Direct had them in stock at a very good price. Their web page made it easy to order the quantity and colour we wanted and they were delivered the next day even though we placed the order after midday. They arrived well packaged, fitting was easy and they sound as good as I expected, would definitely make it the first place to look when I look for more home audio visual tech.”

Helpful Report

Posted 5 years ago

Home AV Direct is rated 4.8 based on 4,813 reviews