Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,839 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

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“Did exactly what it said on the tin.”

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Posted 8 years ago

“Good price, quick delivery. Would use again”

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Posted 8 years ago

“Great price, great communication, great service”

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Posted 8 years ago

“Quick service”

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Posted 8 years ago

“Very happy with the item and was delivered on time”

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Posted 8 years ago

“Great but dpd did not deliver next day and the driver was trying our door handle!”

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Posted 8 years ago

“Good fast service”

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Posted 8 years ago

“Prompt delivery following placing of order. As a brand new system no information on any back up service if we have issues.”

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Posted 8 years ago

“Delivered order on time., Unfortunately, the Marantz CD6006 was faulty. The disc tray failed to eject. The return was handled very quickly and politely so I will use homeav again despite the goods failure.”

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Posted 8 years ago

“As promised - safe, secure and efficient - item arrived on time - no nonsense 10 out of 10”

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Posted 8 years ago

“brilliant price , awesome delivery time, = brilliant”

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Posted 8 years ago

“Price and service”

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Posted 8 years ago

“Excellent price and precision in shipping times”

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Posted 8 years ago

“Ignorant personnel who don’t know even to write/spell name and family name correctly on parcel causing that notification about delivery didn’t passed trough. Parcel were returned back. Last but not least, I’ve paid for new item and you sold me the second hand ones. Very pathetic.”

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Posted 8 years ago

Please accept out sincerest apologies for the miss-spelling of your name. It was an innocent mistake that was not done out of malice. This is NOT the reason you did not receive the notification from DPD, as previously explained to you. We cannot be held responsible for mistakes that we did not make and that are out of our control. You ordered and paid for an OPEN BOX item so this is why you received an OPEN BOX product. We have emailed you instructions on how to return your item back to us if you are unhappy with what you ordered.

Posted 8 years ago

“I did a web search for best price on a Astell and Kern AK70 and by quite a few pounds Home AV Direct was the best price ,I had not heard of them before but from their web site and reviews it looked like a company that I could trust . The ordering process was easy and I decided that I might as well purchase some new headphones as well ,all of my purchases arrived the next day as promised. I will buy from them again with no qualms in the future,all in all there made me very happy.”

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Posted 8 years ago

“Great service - fast delivery - excellent”

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Posted 8 years ago

“Fantastic prices and prompt delivery. A better alternative to Amazon!”

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Posted 8 years ago

“The price was lower than competitors but the service was very good. There was a slight delay in delivery but that was the fault of the carrier not Home AV. I would certainly use Home AV again.”

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Posted 8 years ago

“Excellent service and a great saving on the price of item. Will definitely use this company again!”

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Posted 8 years ago

“It was so refreshing and, it has to be said, suprising that a supplier does everything they promise This is the first time I have used Home AVG Direct but it won't be the last. The pricing is competitive, the delivery swift and good communication throughout. What more can you ask for?”

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Posted 8 years ago

Home AV Direct is rated 4.8 based on 4,839 reviews