Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,823 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,823 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery process was great and un-eventful, this is great news these days”

Helpful Report

Posted 3 years ago

“As always product is exactly like described and delivered in extra time 😀 Very happy and will always recommend 👌”

Helpful Report

Posted 3 years ago

“I can only say that it was a 10/10 experience. Goods arrived on time and in good order.”

Helpful Report

Posted 3 years ago

“Speedy delivery, great product, great customer support”

Helpful Report

Posted 3 years ago

“Very competitive prices, great customer communications and true to they're word. A repeated buyer”

Helpful Report

Posted 3 years ago

“Prompt service”

Helpful Report

Posted 3 years ago

“Although my product was not available, Home AV Direct answered my email quickly and processed the refund.”

Helpful Report

Posted 3 years ago

“Items were cheaper than anywhere else, well packaged and delivered quickly. Great service will definitely consider using again in the future”

Helpful Report

Posted 3 years ago

“Service was swift with customer service being helpful… what more do you want from a store, more than happy to deal with these guys again”

Helpful Report

Posted 3 years ago

“Great service outstanding communication very happy with my purchase.”

Helpful Report

Posted 3 years ago

“Order delivered promptly and well packaged.”

Helpful Report

Posted 3 years ago

“All good. Arrived on time and a good price”

Helpful Report

Posted 3 years ago

“Purchased a pair of “open box” Dali Opticon 2 from Home AV - service was exemplary with an online query answered via Chat and delivery taken next working day. Speakers are indeed brand new with no marks whatsoever - they had never even been taken out of the Dali packaging. They look and sound fantastic ! Thanks Home AV Direct !”

Helpful Report

Posted 3 years ago

“Great advice and efficient service”

Helpful Report

Posted 3 years ago

“Good communication and speedy service as advertised. We are enjoying our purchase.”

Helpful Report

Posted 3 years ago

“Arrived very quick first class radio”

Helpful Report

Posted 3 years ago

“Friendly, prompt service. Knowledgeable staff.”

Helpful Report

Posted 3 years ago

“I ordered a SVS SB3000 subwoofer and Wireless transmitter/receiver after an online chat with one of the advisers. The sub was delivered around lunchtime the next day. Packaging was excellent and I was able to set it up with no problems. The sub is brilliant and jmI have set it up nearfield which has given me excellent bass without the whole has shaking. I can recommend SVS and Home AV Direct and in fact ordered some Soundpath isolation footers the following day.”

Helpful Report

Posted 3 years ago

“Fast delivery, svs sb1000 great subwoofer very pleased .”

Helpful Report

Posted 3 years ago

“Excellent products at a very competitive price, fast delivery. Very pleased with both products and service provided.”

Helpful Report

Posted 3 years ago

Home AV Direct is rated 4.8 based on 4,823 reviews