Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,821 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,821 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 11th October 2025

Sebastian

Home AV Direct 5 star review on 6th December 2024

Barry Kavanagh

Home AV Direct 5 star review on 18th September 2024

David Judd

Home AV Direct 5 star review on 20th April 2024

Rebecca Martin

Home AV Direct 5 star review on 16th December 2023

Roseanne Verbitsky

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best prices, great customer service and incredibly fast delivery. I have ordered from Home AV Direct four times already and will continue to send all my business their way.”

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Posted 3 years ago

“Easy to order on line. Goods delivered next day.”

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Posted 3 years ago

“The service Received was nothing short of excellent! I ordered a large and expensive sound system which was delivered but one of the sub woofers wasn’t working. A replacement was with me the next day and the faulty one collected. No quibbles, just a concern to get the problem sorted with minimal inconvenience to me. 5Star!!”

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Posted 3 years ago

“Product arrived quickly and well packaged.”

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Posted 3 years ago

“Great service, fair prices, prompt delivery and very pleasant and helpful staff on the phone. Thank you!”

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Posted 3 years ago

“Good price and swift delivery”

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Posted 3 years ago

“Great price and delivery. Very satisfied”

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Posted 3 years ago

“First purchase from this company & delighted with boyh the product & the service. Thankyou”

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Posted 3 years ago

“Great service and a very happy customer”

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Posted 3 years ago

“Website excellent, communications clear, prices competitive and delivery prompt”

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Posted 3 years ago

“Quicker than expected delivery, superb service.”

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Posted 3 years ago

“Quick delivery. Good price”

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Posted 3 years ago

“Great customer service and support.”

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Posted 3 years ago

“very good and efficient company friendly staff and most importantly delivered the goods wharfdale DS-2 speakers as promised will use them again”

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Posted 3 years ago

“When it transpired that the item I had bought was discontinued, Home AV Direct delivered a alternative and newer version for no additional cost. Great service”

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Posted 3 years ago

“Ordered Klipsch rp8000d floor standing speakers They are a magnificent addition my home Had a slight technical issue due to my being a newbie ro this level of equipment Rang customer support and was sorted in 2 minutes Excellent after care XMAS movies sound amazing Will definitely continue to upgrade my system through these guys”

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Posted 3 years ago

“Replacement controller as had lost previous one”

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Posted 3 years ago

“Ordered a projector and the service was excellent. Parcel arrived following day and packaged very well.”

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Posted 3 years ago

“The delivery process was great and un-eventful, this is great news these days”

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Posted 3 years ago

“As always product is exactly like described and delivered in extra time 😀 Very happy and will always recommend 👌”

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Posted 3 years ago

Home AV Direct is rated 4.8 based on 4,821 reviews