Home AV Direct Reviews

Name: Home AV Direct
Address: 6 Bilton Way, 6 Bilton Way, Hayes
Rating: 4.82

4.8 Rating 4,667 Reviews

96 %

of reviewers recommend Home AV Direct

Company Reviews

Metrics

4.8

Based on 4,667 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Home AV Direct 5 star review on 20th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very disappointed with my order, I ordered it only to be told it was out of stock once I’d already paid for it and had to wait over a week. If I’d of known It was out of stock a would never of placed the order. Also when it was delivered there was a huge rip in the box even though it was plastered with tape saying fragil.”

Helpful Report

Posted 5 years ago

“Delivery man went to wrong address and I had to travel 2 hours the next day to get it redelivered.”

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Posted 6 years ago

“I'm currently awaiting delivery of my fourth radio from you. The first three were defective and have had to be returned. This bad experience has been mitigated by the fact that your staff have been very polite and helpful.”

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Posted 6 years ago

“Ultra quick shipping, but the box was opened and 2 of the foams were broken. I am just too lazy to send it back so i ll keep it but they had to sand in perfect condition, not like this..”

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Posted 6 years ago

Home AV Direct is rated 4.8 based on 4,667 reviews