“Have raised a complaint with Holuday Taxis but no response to date. Although the driver turned up on time and was very friendly, the ride from our apartment to the airport in Gran Canaria was genuinely scary. The driver was on his personal phone, both on phone calls but far more seriously with one hand off the steering wheel sending text messages. The phone was attached to the dash, he was having trouble seeing the screen due to the sun and was leaning forward to peer at the screen taking his focus off the road whilst driving at speed. I have used Holiday Taxis many times before, always excellent until this experience.”
“Finding out where to find the coach at the airport was easy. Communication was good. Had to contact the company due to slight difference in destination address but this was rectified. Coach collection was on time. First time I had used a coach transfer (usually use private taxi but I was travelling on my own). Will definitely do it again!”
“Superb. Lovely greeting by the chap on the desk who directed us to our taxi. Great taxi, friendly smiley driver, air con. Our return trip to the airport was just as good. Friendly driver, great vehicle with air con. Both drivers were on time too. Would highly recommend this firm and I will be using them again for our visit next year.”
“Drivers were rude, I picked up the wrong bag out of the car by accident and he shouted at me like I was stupid. On return to airport they sent wrong information saying it was only for two people even though I had booked for 4 so car was cramped.”
“I have had six journeys now all in Turkey and each time the drivers have been prompt, helpful and above all good safe drivers. All the vehicles used were in good order. There is a lot of competition for airport transfers but I stick with a company that I can afford, trust and treats my family well so I have just booked another return journey in Turkey with HolidayTaxis.”
“ALWAYS USE HOLIDAY TAXIS - PRE- ARRIVAL INFORMATION REGARDING WHERE TO LOCATE DRIVERS ON ARRIVAL VERY HELPFUL - NO WAITING AROUND - COMFORTABLE CLEAN VEHICLES. A GREAT WAY TO START A HOLIDAY RATHER THAN ON THE TOUR OPERATORS COACH WHERE YOU OFTEN HAVE TO ENDURE MULTIPLE DROP-OFFS”
“Both drivers (there and back) were on time, my name was clearly displayed. I printed out my booking confirmation, where there was clear information about where to find my driver as well as a phone number incase of any issues. The night before travel, I received a text message to confirm.”
“I don’t know what kind of set up this company this is but to me they are a bunch of cowboys we were left stranded on Wednesday the 20th September no matter how much I explained my case and provided evidence of a private taxi back to Malaga airport they have closed my case so it’s their word against mine. They want reporting as they are operating as a bunch of criminals. I’ve read of a few since we got back all saying the same thing..”
“Found booth at airport easily with the instructions given. Had to wait around about half an hour for another passenger who was a no-show (not their fault but no seats and we couldn't go far in case they turned up). Good, smooth ride though, water provided and we had a toilet break halfway at a nice, clean service station. We were dropped just around the corner from our Airbnb although they said they weren't a door-to-door service, so we were very happy!”
“First time I have used this company. We ordered a private mini bus, rates were very competitive. The driver was waiting for us at the airport after nearly a 2 hour delay due to having to make an unscheduled stop.Drivers very pleasant and arrived as indicated on texts . Kept up to date with information. Would definitely recommend, thank-you .”
“I always use HolidayTaxis for my transfers. Extremely affordable and so easy to alter booking if needed. The shuttles are nice and spacious and staff are always friendly.”
