HomeOwners Alliance Reviews

Name: HomeOwners Alliance
Address: 2 Stephen Street, London
Rating: 4.59

4.6 Rating 1,533 Reviews

93 %

of reviewers recommend HomeOwners Alliance

4.6

Based on 1,533 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About HomeOwners Alliance:

The HomeOwners Alliance champions the interests of Britain’s homeowners and aspiring homeowners, providing unbiased and practical advice as well as services you can trust whether you are buying, selling or owning your home.

Visit Website

Phone:

033 0088 2051

Location:

2 Stephen Street
London
W1T 1AN

Write Your review

Tell us how HomeOwners Alliance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

HomeOwners Alliance 5 star review on 7th April 2021

Margaret

HomeOwners Alliance 5 star review on 16th March 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did not work”

Helpful Report

“The information was not as clear as the information I got from Which Finance. There were no percentages or amounts mentioned, no examples, they would have been helpful.”

Helpful Report

“Not really helpful. I want to complain about a local scam involving several estate agencies and a local councillor. There seems to be no process for such scams to be reported, as requirements are to go the individual agents first. They will hardly put their hands up for false advertising and in the meantime, buyers are being conned.”

Helpful Report

Hi Christine, Thanks for taking the time to leave a review. If you think the estate agents are acting illegally, you can report them to Trading Standards. You can do this via Citizen's Advice and here is the link to the simple form. https://www.citizensadvice.org.uk/consumer/get-more-help/report-to-trading-standards/ Best of luck, Paula

“No. The valuation had a range of 250,000”

Helpful Report

Hi Sue, The valuation is meant to be just an estimate and is not designed to replace the expertise or local knowledge of a reputable estate agent. We all know that every property is unique and the value is ultimately the price a buyer is willing to pay. The automated valuation can be a helpful tool that is based on various data points, such as historic sold prices of the property and others in the area. It is possible that when there is less data available, e.g. where a property is in a rural area (less properties to compare against) or there have been little historic sales in an area in recent years, there are less things to measure and a valuation can vary to what an estate agent would say. Paula

“it keeps putting popups that get in the way of reading the content. This is seriously irritating.”

Helpful Report

“Have you considered people don't like popups on websites?”

Helpful Report

Of course we do. But we think on balance, having a pop up asking for a review works well. It allows us to hear from visitors about what they like and they don't like. We can then write or amend our content to help answer those burning homebuying and owning questions. Or deal with an annoying tech issue. Every review is seen by the entire HOA team. We love feedback.

“Absolutely useless! Your prices are literally ten years out of date. Houses have literally sold for more than 150k more in the last six months!”

Helpful Report

I'm sorry that you didn't get the data that you wanted. Our valuation is meant to be a ball park figure and in no way meant to replace the expertise of a local estate agent. Our valuation is based on data such as actual historic sold prices of the property as recorded by the Land Registry. It is possible that when there is less data available, e.g. where a property is in a rural area (less properties to compare against) or there have been little historic sales in an area in recent years, there are less things to measure and a valuation can vary to what an estate agent would say. Our local estate agent finder may be a useful way to find the best agents in your area. https://hoa.org.uk/services/best-estate-agent/

“Quite rubbish...!! you just want phone numbers ... email etc to start your "sell"”

Helpful Report

“just wanted a value. not to sign up for spam”

Helpful Report

“Not doing anything or enough about section 106 which is why i joined”

Helpful Report

“not useful no info on levels of survey”

Helpful Report

Hi, I'm sorry to hear that you didn't find what you were looking for. We have a comprehensive guide on House Survey types and costs. See https://hoa.org.uk/advice/guides-for-homeowners/i-am-buying/what-sort-of-survey-should-i-have/ This page sets out what you should expect to get from the different surveys: RICS Level 1 (also known as a condition report), RICS Level 2 (Homebuyer report) and RICS Level 3 (full structural and/or building survey). If you are particuarly interested in the cost of these surveys in 2023, you can find this information on this page. https://hoa.org.uk/advice/guides-for-homeowners/i-am-buying/how-much-does-a-house-survey-cost/ Warm wishes, Paula

“No, it didn't answer my question and there is no way to contact someone who could”

Helpful Report

I'm so sorry to hear that. We do try our best to publish relevant and independent advice to homebuyers, sellers and owners. But it can be tricky to anticipate specific questions. You can always send us a message with your question to hello@hoa.org.uk, leave a message using the chat box on our website or leave a comment on the relevant article. I hope you find what you are looking for! Paula

“Annoying popup appears every 5 seconds in middle of the page in this site, prompting me for a review, so here it is.”

Helpful Report

“Nothing. The popup asking me to leave this review prevented me from actually reading the page and would not go away. Tell your teams to QA things properly, or just build them correctly in the first place”

Helpful Report

“This website put a pop up I cannot remove,, its updates me every single day with sales offers and promotions.I remove it and restarts!! Dont use this website.”

Helpful Report

Hi, I'm sorry you are not happy about receiving our push notifications. We do know that some of our visitors find it useful to get an alert when we publish a new piece. You must have accidently subscribed to the notifications when you first visited our site. You can find instructions on how to unsubscribe here - https://hoa.org.uk/about-us/unsubscribe-notifications/. If you are having further problems, please send an email to hello@hoa.org.uk with details of the device you are using (laptop, tablet etc). Best wishes, Paula

“The contract is not one of the documents I'll need? Fail”

Helpful Report

“this pop up for reviewing your website appeared as I went to the search bar.”

Helpful Report

Thanks for taking the time to comment. We are constantly reviewing the way we gather feedback. You're right that the request for a review appeared when you moved your curser to leave the site. It does include a "close pop-up" option to quickly remove it, but we may need to make that bigger. Thanks again for the feedback.

“Toom many”

Helpful Report

“not accurate at all”

Helpful Report

“screen locked unless accept cookies. Being forced to accept cookies is unacceptable”

Helpful Report

Thanks for your comment. You can still manoeuvre around and read our site without accepting cookies. Your screen may have locked for another reason? Sorry for any inconvenience and I hope we get the chance to help you another time.

HomeOwners Alliance is rated 4.6 based on 1,533 reviews