Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.89

4.9 Rating 4,544 Reviews

97 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 4,544 reviews

Customer Service
Communication Channels	Live Chat, Telephone, Email

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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“From the beginning to the end, Mr. Alex provided me with great customer service. In addition to being gentle and understanding and taking time to spend with my mother, sister, and me, he was also incredibly helpful and knowledgeable. I hope he reads this kind words. Again, thank you; I like my new car!”

Helpful Report

Thank you for the wonderful review, Daniel! We're pleased to hear about the excellent service you received from Mr. Alex. It's fantastic to hear how he took the time to assist you, your mother, and your sister. We'll be sure to share your feedback with him, and hope you enjoy your new car for many miles to come.

“I was really hesitant to try again after a negative experience with another company. I'm quite happy I did. The entire procedure was quite simple, taking less than 48 hours from beginning to end. Many thanks to Kyle and Alex. Both are an asset to the company; they were extremely knowledgeable and made the entire process very simple.”

Helpful Report

Thank you, Emelly, for giving us the opportunity to serve you, especially after your previous experience elsewhere. It's fantastic to hear that our professional and knowledgeable team were able to make the process smooth and stress-free for you in such a short time. We appreciate your trust and hope you enjoy your new vehicle!

“Other than that, everything proceeded without any issues. I want to be happy with the car for the next 2 to 3 years.”

Helpful Report

Hello, Henry. Thank you for the great review! It's good to know you're happy with your car and that everything went smoothly. We hope you enjoy it for many years to come!

“I'm quite pleased with Hilton Car supermarket. Purchasing a car was simple, and there was a 15-day refund guarantee as well as free delivery. Excellent service. Highly recommended.”

Helpful Report

Thank you for your wonderful feedback, Petrina. We're glad to hear that you had a smooth and simple car purchasing experience, and that you appreciated the peace of mind offered by our 15-day refund guarantee and free delivery. Thank you for choosing us!

“Excellent service! I told the sales representative what kind of car I wanted and how much I was able to pay each month. And they did so.. I asked them to deliver it to my home... And the car was delivered in two weeks. I would definitely suggest this seller because there were no problems at all and everything went well.”

Helpful Report

Hello, Gladys. It's fantastic to hear we could find the perfect car for you within your budget and deliver it right to your door promptly. Providing a smooth and hassle-free process is our priority, and delighted that everything went so well. Thank you for recommending us, and look forward to assisting you again in the future!

“Bought a Mercedes Benz from Hilton Car Supermarket. Love this car. Trunk space is small but useful. The double clutch transmission is amazing - very fast and smooth shifting. Lovely powerful progressive brakes.”

Helpful Report

Thank you for the wonderful feedback, Tadarius! We're delighted you're loving your Mercedes-Benz. It sounds like you're really enjoying the performance features, and hope you have many wonderful miles ahead in your new car!

“خدمة عملاء مفيدة جدًا طوال عملية الشراء بأكملها؛ لسوء الحظ، كان هناك انتظار طويل بسبب نقص الموظفين في النهاية، لكنني ما زلت أقترح ذلك.⭐”

Helpful Report

Thank you for your feedback, Yaasir! It's great to hear that the customer service was very helpful throughout the purchasing process. Apologies for the long wait at the end due to staff shortages, but your recommendation is truly appreciated. Looking forward to serving you again in the future!

“I can't blame everything. There was nothing too difficult. The customer service was excellent and very responsive.”

Helpful Report

Thank you for sharing your experience, Scott. We're pleased to hear that you found our customer service excellent and responsive, and that the overall experience was manageable. Thank you for being a part of Hilton Car Supermarket.

“My experience with Jay and Hilton Car Supermarket was just fantastic. Excellent service—very comprehensive and simple! I would definitely suggest it!”

Helpful Report

Thank you for the glowing review, Ali! It's fantastic to hear that service provided by the Jay was comprehensive and simple. Your satisfaction means a great deal, and we’re happy to have been part of your journey. Enjoy your new ride.

“Excellent client service and really supportive I bought a Vauxhall Corsa car from Sean, and his guidance and expertise made the process much simpler and more successful. I would highly suggest him to all of my relatives and closest friends since I know he is knowledgeable and competent.”

Helpful Report

Thank you so much for the wonderful review, Kyle! It's fantastic to hear you had such a positive experience with our sales executive and that he was dedicated to provide exceptional service that make the purchasing of your Vauxhall Corsa smooth and successful. We'll be sure to pass along your compliments to him. Your recommendation means world to us, and look forward to helping your friends and family to find their perfect cars too!

“Excellent and supportive staff...💯”

Helpful Report

Thank you, Kaneisha, for your kind words. We're so pleased you felt supported by our team, and hope to see you again in the future.

“Excellent, amiable communication and service.😍”

Helpful Report

Hello, Bailey, thank you for taking the time to leave such a positive review. We're delighted to hear you received excellent communication and service. Thank you for your feedback, and hope to see you again soon!

“Anybody searching for a new vehicle should definitely check out Hilton Car Supermarket they offer an amazing selection of cars, and Ali is really kind and goes above and beyond to assist customers. I will absolutely come back.”

Helpful Report

Thank you for the glowing review, Zyan! We're delighted you found the perfect vehicle at Hilton Car Supermarket and that Ali was able to provide you with outstanding service. Your business is invaluable and your recommendation is truly appreciated. We can't wait to welcome you back!

“Superior customer service! First, I received poor customer service, but once the new sales representative arrived, I had an amazing experience with a little period of waiting, but not much too severe. Kamran was excellent and made things simple.”

Helpful Report

Thank you for your review, Jennifer! We apologize for the initial inconvenience you faced, and are delighted Kamran was able to turn things around and provide you with an excellent experience. We hope you'll consider giving us another opportunity to show you the true level of service we aim to provide. Thank you for your business.

“The entire procedure went well; We sent the details about the car we wanted to the provided email and they send us the full details of the vehicle we desired. Before I left the down payment, I was allowed to see the features and maintenance history. Even though I simply came to pay the remaining amount, I would have rated it five stars if I hadn't had to wait this much time for my scheduled meeting. We're all quite busy! Despite this, Hilton Car Supermarket is amazing!”

Helpful Report

Hey, Koby, thank you for taking the time to share your positive experience! It's good to hear you found the process smooth and appreciated the details about your chosen vehicle. We truly regret the delay you encountered with your scheduled meeting, and understand how valuable your time is, and we're committed to improving our scheduling to ensure smoother experiences for all our customers. Hope you absolutely love your new car.

“The overall experience wasn't terrible, but I was a little let down by it that you didn't let me know when the car will be available.”

Helpful Report

Thank you, Jett, for sharing your experience. We sincerely apologize for the lack of communication regarding your car's availability. That's definitely not the level of service we aim for. We understand your frustration, and taking steps to ensure this doesn't happen again.

“When we went to buy my wife her first car, the men here (Kyle) were all really helpful and we received the exact car we wanted. They were also helpful throughout the entire process. The only thing that keeps it from receiving five stars is that the car had some issues after a few days, but it is currently being fixed by them.”

Helpful Report

Hey, Monherry. Thank you so much for sharing your experience! We're thrilled Kyle was able to assist you in finding the perfect first car for your wife, and truly appreciate your business. We're also sorry to hear about the issue with the car, and dedicated to resolving it quickly and efficiently for you. Please don't hesitate to reach out if you have any further questions or concerns.

“The process was a bit difficult overall. Cash or checks were not accepted, just debit card payments, but we managed to get there in the end. Great Company Really Friendly!!”

Helpful Report

Thank you, Jone, for sharing your experience. We're glad you found our team friendly and helpful, and apologize that the debit card-only payment option made the process a bit difficult. Sticking with us and completing your transaction is highly appreciated, and we're actively exploring options to make transactions smoother and more flexible in the future. Thank you for choosing us!

“Jay and his teammates were excellent & supportive. We could not have asked for a better handover of the car—a top-of-the qualified crew that the car was ready on schedule, with everything we requested for completed. Thank you!!”

Helpful Report

Hello, Greyson, thank you for taking the time to leave such a great review! We're so glad Jay and his team made your car handover so easy and efficient. It's our commitment to have our cars ready on schedule and fulfill all customer requests, so we're delighted we hit the mark. Enjoy your new ride!

“Simple, hassle-free, and excellent service. Really kind! Would not hesitate in buying another car from these guys.”

Helpful Report

Thank you for your kind words, Abran! We're pleased to hear that you're happy with the simple and hassle-free service provided by our dealership. Thank you for your trust and can't wait to welcoming you for another enjoyable car buying process.

Hilton Car Supermarket is rated 4.9 based on 4,544 reviews