Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.88

4.9 Rating 4,883 Reviews

97 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 4,883 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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“Excellent service quick response thank you Hilton team”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to share your experience, Mubarek! We're thrilled to hear that you had an excellent encounter with our team at Hilton. Providing prompt and efficient service is always our priority, and we're delighted that we could meet your expectations. Your kind words mean a lot to us and will be shared with the entire team.

“Happy of my purchase”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your 5-star rating of Hilton Car Supermarket, Mcronold! We're delighted to hear that you're happy with your purchase! Your satisfaction means a lot to us, and we're thrilled that we could assist you in finding the right car. We appreciate your trust in us and hope to continue providing you with exceptional service in the future. Thank you for choosing us!

“Sean was very helpful and went above and beyond He is a credit to u A++++ for customer service”

Helpful Report

(Hilton Car Supermarket) -

Thank you, Robert, for your 5-star rating of Hilton Car Supermarket! We appreciate your kind words about Sean, he certainly did go above and beyond to provide excellent customer service. We are delighted to have earned your top rating, and we thank you again for your kind words.

“Very friendly, sorted issues out quickly. Needed a recall before I could finance the car and they managed to get that done within a few days when it was expected to take a month. Jared and Faraaz were excellent.”

Helpful Report

(Hilton Car Supermarket) -

Thank you, Mohammed, for your 5-star rating of Hilton Car Supermarket! We are so pleased to hear that you found Jared and Faraaz to be excellent and that they were able to sort out the recall issue quickly. We strive to provide top-notch service to all our customers and your review is a proof to that. Thank you again for your kind words!

“Thank you for great customer service”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much, Amanda, for your five-star rating of Hilton Car Supermarket! We're so glad we could provide great customer service and that you had a positive experience. Thanks again for your support!

“Very efficient. clear and helpful staff. My daughter loved the hot chocolate”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much Dale for the wonderful 5 star rating! We're glad to hear that your daughter enjoyed the hot chocolate. We strive to provide our customers with the highest quality of service - it's great to hear that our staff were efficient, clear, and helpful. Thank you again for your kind words!

“Very happy !”

Helpful Report

(Hilton Car Supermarket) -

Thank you very much for leaving us a 5-star rating, Ryan! We are very happy to have made your experience with Hilton Car Supermarket a positive one!

“Very helpful and friendly staff. Pleased with the car I purchased today.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your kind words, Jennifer. We are so glad to hear that our staff were very helpful and friendly and that you are pleased with the car you purchased today. We really appreciate your 5-star rating of Hilton Car Supermarket!

“Brilliant, professional staff from the start. Child friendly my children never wanted to leave. Will definitely be back to buy another car in the future!”

Helpful Report

(Hilton Car Supermarket) -

Thank you for your fantastic review, Lloyd! We're delighted to hear that our staff provided a brilliant and professional service from the start. It's great to know that your children felt welcome and enjoyed the experience as well. We appreciate your trust in us, and we look forward to welcoming you back for your future car purchases. Safe travels until we see you again!

“Ali, top man friendly and helpful”

Helpful Report

(Hilton Car Supermarket) -

Thanks for the 5-stars, Andrew! We're delighted to hear that Ali provided you with top-notch service. Our team at Hilton Car Supermarket strives to make your experience as positive as possible. We appreciate your business and look forward to serving you in the future.

“Good experience but left waiting”

Helpful Report

(Hilton Car Supermarket) -

Thank you for your review of Hilton Car Supermarket, Jennifer! We appreciate your feedback. We're glad to hear that overall, you had a good experience. However, we apologize for any inconvenience caused by the wait. We're continuously working to improve our processes, and your input helps us in that effort. We value your business and hope to serve you even better in the future.

“Worst experience of trying to buy a car looked at one test drived it went to pay for it only to find out it was already sold aweful service tried to look at 2 other cars they said they had only to find out the cars weren’t there walked out in the end of 2 hours of sitting around would not buy a car there went somewhere else got excellent service and a car”

Helpful Report

(Hilton Car Supermarket) -

Hello Julie! We apologize for the inconvenience you experienced during your visit. This is certainly not the level of service we aim to provide. We understand your frustration, and we're sorry for any confusion or delays you encountered. Your feedback is valuable, and we'll use it to address areas for improvement. If you have any further concerns or if there's anything we can do to regain your trust, please feel free to reach out via email at hiltonassist@hiltoncarsupermarket.co.uk. We appreciate your understanding and wish you the best with your new car.

“Easy and reliable service along with friendly staff.”

Helpful Report

(Hilton Car Supermarket) -

Thank you Abiishec for your 5-star rating of Hilton Car Supermarket. We are delighted to hear that you experienced our easy and reliable service along with our friendly staff. We appreciate your positive feedback and look forward to serving you again in the future.

“Excellent service and very friendly”

Helpful Report

(Hilton Car Supermarket) -

Thanks for the wonderful 5-star rating, Trevor! We're glad you enjoyed the excellent service and friendly atmosphere at Hilton Car Supermarket. Thank you for your kind words and support!

“Easy to deal with, efficient service. Thank you”

Helpful Report

(Hilton Car Supermarket) -

Thank you for your feedback! We appreciate your feedback! It was a pleasure serving you, and we're glad to hear you had an efficient and positive experience. We appreciate your kind words. Safe travels and enjoy your new car!

“We are very happy with Hilton really very appreciate all of them”

Helpful Report

(Hilton Car Supermarket) -

Thank you for your 5-star rating of Hilton Car Supermarket. Your kind words mean a lot to us. Thank you for being our customer of Hilton Car Supermarket.

“Very helpful, approachable and a nice environment to purchase a car from!”

Helpful Report

(Hilton Car Supermarket) -

Thank you for your kind words, Amiee! We're delighted to hear that your car-buying experience was positive. We appreciate your trust and look forward to serving you again in the future. Safe travels on the road ahead!

“Pleasant professional service. Would recommend”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much, Rachel, for the amazing 5-star rating of our Hilton Car Supermarket! We are thrilled to hear that you found our service to be pleasant and professional, and glad to know that you'd recommend us. We look forward to seeing you again and helping you find the perfect car for you!

“Excellent customer service, highly recommend”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much, Regina, for your excellent 5-star rating of Hilton Car Supermarket! We are delighted to hear that you had an excellent experience with our customer service. It is comments like yours that make us strive to do better each and every day, and we greatly appreciate your feedback and recommendation!

“Dreadful experience. We arrived on time for our appointment; 15 minutes later we were told the car was ready for us to look at and shown where it was with no-one to talk to. Other customers were offered a drink; we weren't. The car itself was in a disgusting state. There was an empty drinks can on the front seat and the drivers footwell looked as though someone had just come off a building site. All the seats had bits on so no effort at all made to clean the interior. Trying to sell a £10k car in that condition was disgraceful particularly when the pictures on line showed it in perfect condition and cleanliness. Where did those pictures come from? We were also totally underwhelmed with the salesmen we saw. They were all scruffy, dirty shoes and not at all what I would expect for that type of interaction. Overall very disappointing and would not recommend at all.”

Helpful Report

(Hilton Car Supermarket) -

We are committed to providing exceptional service and ensuring that our customers have a positive experience. What you've described is not reflective of our standards, and we are genuinely sorry for any lapse in the service you received. Hello David! We would appreciate the opportunity to make things right and address your concerns. If you are willing to give us another chance, please reach out to us directly via email at hiltonassist@hiltoncarsupermarket.co.uk, and we will work to ensure that your next visit meets your expectations. Your feedback is essential in helping us improve, and we hope to regain your trust and provide you with the experience you deserve. Thank you for bringing this to our attention.

Hilton Car Supermarket is rated 4.9 based on 4,883 reviews