Hillcroft Surgery Supplies Ltd Reviews

Name: Hillcroft Surgery Supplies Ltd
Address: 12 Oxford Road, Pen Mill Trading Estate, Yeovil, Somerset
Rating: 4.92

4.9 Rating 1,518 Reviews

99 %

of reviewers recommend Hillcroft Surgery Supplies Ltd

Company Reviews

Metrics

4.9

Based on 1,518 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Phone:

01935 434526

Email:

sales@hillcroftsupplies.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only just recently startd using Hillcroft. The service has been exellent. The staff have been very helpful Definately 5 star service Many thanks Susan”

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Posted 10 months ago

“Fantastic supplier, always fast on delivery. Love the personnal touch with the sweet, there is always a fight to open and pack away the deliveries that come in.”

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Posted 10 months ago

“Hillcroft never fail to offer an excellent service and deliver on time Communication is excellent with courier delivery times arranged and emailed ahead”

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Posted 10 months ago

“Im happy with the service provided, in general by Hilcroft, very rarely there are some small bumbs in the road but always I have death with people from Hilcroft which they were very polite and happyand receive help imediately. Im happy to reccomend your services to other bussineses”

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Posted 11 months ago

“Efficient, helpful, good range and arrives the next day.”

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Posted 11 months ago

“fast delivery and great customer service”

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Posted 11 months ago

“Great service next day delivery”

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Posted 1 year ago

Dear Sharon, Thank you very much for taking the time to leave your review, we really appreciate your feedback! Best wishes, The Hillcroft Team

Posted 11 months ago

“I find it really easy to order online and chat to a person online if I have any queries. The delivery time is prompt, usually next day. The order is always complete, unless an item is out of stock and then it is usually clearly marked on the delivery sheet.”

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Posted 1 year ago

Dear Lesley, Thank you very much for taking the time to leave your review! We are glad to hear that you find the Live Chat feature useful, and the delivery times prompt. We look forward to continuing this level of service for you, and our Customer Service Team are always happy to assist with any future queries that you may have. Best wishes, The Hillcroft Team

Posted 11 months ago

“I can not fault the service,Live chat is brilliant,there within seconds.really helpfull.”

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Posted 1 year ago

Dear Paula, Thank you so much for taking the time to leave your review! We are glad that you find the Live Chat feature helpful, the Customer Service Team are always happy to help with any queries that you may have, to ensure that they are resolved promptly. Best wishes, The Hillcroft Team

Posted 11 months ago

“The ordering is very good and efficient, any problems I can send an email, they always ing and check we have received the cold/fridge items, The order is delivered promtly and any problems are quickly sorted. It is a pleasure working with the team Thankyou.😊👌”

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Posted 1 year ago

Dear Audrey, Thank you so much for taking the time to leave your glowing review, we really appreciate your feedback. We are glad that you find our Team's communication helpful, and that any queries are resolved promptly! Thank you for choosing to order with Hillcroft, and we look forward to continuing to support you with any future needs, as and when needed. 😊 Best wishes, The Hillcroft Team

Posted 11 months ago

“The ordering process is easy and user friendly and the goods arrive very punctually. Just what you need when working with a busy medical team.”

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Posted 1 year ago

Dear Ian, Thank you very much for taking the time to leave your feedback! We are so glad to hear that you find the ordering process easy to navigate, and that the products ordered arrive as expected. We always aim to make the ordering process as seamless as possible for our customers, and we look forward to continuing this level of service for you. Best wishes, The Hillcroft Team

Posted 11 months ago

“really pleased with service. Quick delivery”

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Posted 1 year ago

Dear Clarise, Thank you for taking the time to leave a review, we really appreciate your feedback! We are glad to hear that you are happy with the service provided, and the prompt delivery times. Best wishes, The Hillcroft Team

Posted 11 months ago

“Have found the service to be great and the chat line very helpful Will let nme know when delvery is expected and update me”

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Posted 1 year ago

Dear Julie, Thank you very much for taking the time to leave a review. We are glad to hear that you find our service and communication a high standard, and that you make use of the Live Chat option to have any queries answered promptly! We look forward to continuing this level of service for you. Best wishes, The Hillcroft Team

Posted 11 months ago

“Total dedication - Even on a Fri evening when most people have packed up to enjoy their weekend, there was someone there checking our order. Received a urgent email asking to confirm the product and amount, once we confirmed, a polite and friendly confirmation to say delivery would be Monday. (we do not open over the weekend so very happy) Thank you.”

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Posted 1 year ago

Dear Katrina, Thank you so much for taking the time to leave a review, we really appreciate your positive feedback! The Customer Service Team are always working hard to ensure that the products and quantities ordered are accurate, to prevent any delays in you receiving the medical supplies that are needed. We look forward to continuing this level of service for you! Thank you again, Best wishes, The Hillcroft Team

Posted 1 year ago

“Deliveries always prompt. Staff always helpful.”

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Posted 1 year ago

Dear Brenda, Thank you very much for taking the time to leave a review, we really appreciate your feedback! We are glad that you find our staff helpful, we are always happy to assist with any queries that you may have. Best wishes, The Hillcroft Team

Posted 1 year ago

“Few months now i have started ordering from Hillcroft the service is very good so far we have not got any problems with delivery”

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Posted 1 year ago

“Easy to order online with quick next day delivery. Queries are answered immediately. Makes the whole process smooth and efficient.”

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Posted 1 year ago

Dear Anna, Thank you very much for taking the time to leave your feedback! We are so glad to hear that you find the ordering process easy, and you enjoy the next-day delivery. The Team works hard to ensure that any queries or assistance requests are dealt with as soon as possible, as we appreciate the importance of efficiency in these matters. Best wishes, The Hillcroft Team

Posted 1 year ago

“Deliveries always in time. Lovely, helpful customer service people”

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Posted 1 year ago

Dear Carrie, Thank you very much for taking the time to leave a review. We are glad that you feel the benefits of the Customer Service Team, they are always happy to help with any queries that you may have! Best wishes, The Hillcroft Team

Posted 1 year ago

“Hillcroft Surgery Supplies are brilliant, easy website to navigate, speedy delivery. Any questions or queries are dealt with promptly. Dedicated accounts manager. All in all excellent service all round.”

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Posted 1 year ago

Dear Michelle, Thank you very much for taking the time to leave a review. We are glad to hear that you find the website and deliveries efficient. The Account Managers are always working hard to ensure that each account is overseen and maintained, to ensure that you are receiving the best out of Hillcroft! Best wishes, The Hillcroft Team

Posted 1 year ago

“The ordering process is straightforward and user-friendly, making it easy to find what I need. The online chat feature is especially helpful—quick responses and knowledgeable support make a big difference. Staff are always friendly and go out of their way to assist. Delivery has been consistently fast, which is a big plus. Highly recommend!”

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Posted 1 year ago

Dear Claire, Thank you so much for taking the time to leave your review! We are glad that you feel the benefits of our next-day delivery service and our Live Chat feature, which takes you straight to our Customer Service Team for guidance! We look forward to continuing this level of service for you. Best wishes, The Hillcroft Team

Posted 1 year ago

Hillcroft Surgery Supplies Ltd is rated 4.9 based on 1,518 reviews