Hillcroft Surgery Supplies Ltd Reviews

Name: Hillcroft Surgery Supplies Ltd
Address: 12 Oxford Road, Pen Mill Trading Estate, Yeovil, Somerset
Rating: 4.92

4.9 Rating 1,504 Reviews

99 %

of reviewers recommend Hillcroft Surgery Supplies Ltd

Company Reviews

Metrics

4.9

Based on 1,504 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Phone:

01935 434526

Email:

sales@hillcroftsupplies.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always helpful and diligent in their work ethics. Easy to online chat with staff and always pleasant to talk to on the phone.”

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Posted 6 years ago

“Very helpful, prompt delivery and competitive prices. Helpful staff.”

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Posted 6 years ago

“Deliveries are always swift and when I call the sales team they go above and beyond to help resolve any query”

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Posted 6 years ago

“Supply is good and good communication. I would like, however, the website to be easier, i.e. that you can make changes to your searches, like for price for example (lowest price first). Search 'couch' gives loads of options, but if you could select lowest price first, couch rolls would appear first and will give me the cheapest ones!”

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Posted 6 years ago

Hello Marieke, Thank you for taking the time to post this review – your evaluation is very much appreciated 😊 I was particularly interested in your comments regarding the website as we always strive to make our website as easy to use as possible so it is great to know how we can improve it! I know we are particularly focusing on the search function, so hopefully this is something we will have sorted for you in the future! In the meantime, if you do have any queries or any products that you are struggling to find, please feel free to call or email us, or use the Live Chat function online. Thank you for your ongoing custom! Tom Howden | Hillcroft Surgery Supplies Ltd

Posted 6 years ago

“It is really easy to use the site for ordering. The orders always come through very quickly and in my experience all the items ordered arrive. The boxes are well packed to avoid any damage to items. Thank you”

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Posted 6 years ago

“Great service, prompt arrival of items and quick response to queries.”

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Posted 6 years ago

“Very speedy and efficient service. Thank you.”

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Posted 6 years ago

“Everyone at Hillcroft is very helpful. There is always someone there to answer a question. Whenever I needed help finding an item they have taken my enquiry and returned with an answer promptly.”

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Posted 6 years ago

“Brilliant service: Next day delivery, staff always happy to source products that aren't in the catalogue, competitive prices. We would recommend.”

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Posted 6 years ago

“Use Hillcroft as exclusive supplier for our medical disposables. Couldn't fault the experience from ordering, through delivery, to invoicing. Customer service second to none.”

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Posted 6 years ago

“Good service and helpful staff - Apart from the Driver who when asked if a Box/Parcel is heavy will not bring it around into the main office for us always says he is busy and has to go and refuses”

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Posted 6 years ago

Hello Manjit, Thank you very much for your review! It’s great to hear that our staff and service meet your requirements! I’m sorry to hear that the driver from the Courier Company that we use was not very helpful! I will ensure that this is passed on to our representative from the Courier Company so they can take it up with their employee. In the meantime, please accept our apologies on their behalf. Thank you for your business 😊 Tom Howden | Hillcroft Surgery Supplies Ltd

Posted 6 years ago

“Amazing service, quick, efficient and brilliant range of products. Staff are extremely helpful and knowledgeable.”

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Posted 6 years ago

“always helpful when I ring for advice always delivered promptly efficient”

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Posted 6 years ago

“Excellent professional service.”

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Posted 6 years ago

“Excellent customer service. Easy ordering and competitive pricing.”

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Posted 6 years ago

“Exceptional Service as always! great Customer service, always helpful quick delivery”

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Posted 6 years ago

“friendly helpful competitive easy of ordering either way”

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Posted 6 years ago

“Always helpful, arrives quickly, great service.”

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Posted 6 years ago

“Very good products, and excellent service but can be beaten on price..... :(”

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Posted 6 years ago

Hello Carol, Thank you for your review! It’s great to hear that our service and product quality are to your expectations – these are both areas of our business which we strive to maintain and improve on even in this competitive environment! I appreciate your comments about price – we are very aware of the challenges faced by doctors surgeries and are more than willing to look at any products which you can find cheaper elsewhere! Thank you for your custom 😊 Tom Howden | Hillcroft Surgery Supplies Ltd

Posted 6 years ago

“items are delivered promptly and in excellent condition and the clinicians are very impressed with the items and service”

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Posted 6 years ago

Hillcroft Surgery Supplies Ltd is rated 4.9 based on 1,504 reviews