Hillcroft Surgery Supplies Ltd Reviews

Name: Hillcroft Surgery Supplies Ltd
Address: 12 Oxford Road, Pen Mill Trading Estate, Yeovil, Somerset
Rating: 4.92

4.9 Rating 1,488 Reviews

99 %

of reviewers recommend Hillcroft Surgery Supplies Ltd

Company Reviews

Metrics

4.9

Based on 1,488 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

01935 434526

Email:

sales@hillcroftsupplies.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We tend to get most of our supplies from Hillcroft for all of our services. They are very efficient and usually deliver with 2-days of ordering. The staff have always been extremely knowledgeable and helpful. Great service.”

Helpful Report

Posted 11 months ago

Dear Mandy, Thank you very much for taking the time to leave a review! We are glad that you are satisfied with the service provided by Hillcroft, and we look forward to maintaining this level of service for you! Best wishes, The Hillcroft Team

Posted 11 months ago

“Items arrived very quickly brilliant servisce”

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Posted 11 months ago

Dear Angela, Thank you very much for taking the time to leave your review, we look forward to continuing this level of service for you! Best wishes, The Hillcroft Team

Posted 11 months ago

“Excellent service from Hillcroft, order one day get the next, also top quality items.”

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Posted 11 months ago

Dear Tracy, Thank you very much for taking the time to provide your feedback, we are so glad to hear that you are happy with the service, delivery times, and product quality! Best wishes, The Hillcroft Team

Posted 11 months ago

“veryprompt delivery. full order commenced. very pleased with Hillcroft services.”

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Posted 11 months ago

Dear Claire, Thank you very much for taking the time to leave a review, we really appreciate your feedback! Best wishes, The Hillcroft Team

Posted 11 months ago

“Always an excellent service with Hillcroft from start to finish. I would like to thank the whole team!”

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Posted 11 months ago

Dear Chloe, Thank you so much for taking the time to leave a review. We are very glad to hear that you are happy with the service that Hillcroft provides! Thank you too, for all the hard work that you do! Best wishes, The Hillcroft Team

Posted 11 months ago

“These guys are incredible. I order from them with complete confidence that my order will arrive the next day and fulfilled properly, with notification if an item is unavailable. Website easy to use, especially the Chat facility.”

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Posted 11 months ago

Dear Julie, Thank you so much for taking the time to leave such a lovely review, we are very glad to hear that you are satisfied with the service provided, and that you have the confidence in us to consistently fulfil the needs of the surgery. We look forward to continually providing this level of service. Best wishes, The Hillcroft Team

Posted 11 months ago

“hAD THE ITEMS WE REQUESTED AND DELIVERY WAS FAST!”

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Posted 1 year ago

Hello Emma, Thank you for taking the time to leave a review! We are so pleased that you have received quick delivery and the items required were accessible! If there are any queries regarding product levels/variety, please feel free to use the live chat feature on our website to speak with our customer service team. Best wishes, The Hillcroft Teams

Posted 1 year ago

“So far very good service x”

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Posted 1 year ago

Hello Emma, Thank you very much for taking the time to leave a review. We are very glad to hear that you are happy with your experience so far with Hillcroft. If you have any queries, or require any assistance in future, we will be happy to help. Best wishes, The Hillcroft Team

Posted 1 year ago

“Always excellect service, delivery always the next day, very polite friendly delivery people”

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Posted 1 year ago

Hello Sarah-Jayne, Thank you very much for taking the time to leave a review. We are so pleased that you are happy with the service that Hillcroft provides! Many thanks, The Hillcroft Team

Posted 1 year ago

“Very efficient service, items usually in stock or altenatives available. Delivery next day or within 2 days depending when ordered. Down side - sometimes the delivery boxes are squashed which breaks the boxes within but does not damage product just makes our storage system messy.”

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Posted 1 year ago

Hello Ann, Thank you for taking the time to leave a review! We are sorry to hear that you have experienced issues with parcels arriving damaged from the courier. Please be assured that they do not leave the Hillcroft premises in this condition. If you do have any further issues with damaged boxes, please contact our customer service team at -sales@hillcroftsupplies.com - so that the concern can be resolved effectively, as we always aim to provide an impeccable service for our customers from the point of ordering, right through to the point of delivery and beyond. Many thanks, The Hillcroft Team

Posted 1 year ago

“Always get super service from Hillcroft - our 'go to' online shop. Staff are always so helpful either via the online chat, email or on the phone.”

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Posted 1 year ago

Hello Mo, Thank you very much for taking the time to leave a review! It is great to hear that you make use of the live chat, as well as email and phone. Our customer services team are always working hard to ensure that any queries are answered/resolved quickly and effectively. Many thanks, The Hillcroft Team

Posted 1 year ago

“Always very pleased with service I get, always arrives the day after I order things”

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Posted 1 year ago

Hello Lee, Thank you very much for taking the time to leave a review. We are very glad to hear that you are happy with the Hillcroft service. Many thanks, The Hillcroft Team

Posted 1 year ago

“Excellent service and having next day delivery is very useful.”

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Posted 1 year ago

Hello Jenni, Thank you for taking the time to leave a review. We are very glad to hear that you are happy with the Hillcroft service! Best wishes, The Hillcroft Team

Posted 1 year ago

“very swift service and nothing too much trouble”

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Posted 1 year ago

Hello Annette, Thank you very much for your review. We are glad that you find the service swift and the customer service team easy to speak with to resolve any queries! Best wishes, The Hillcroft Team

Posted 1 year ago

“Return service was very quick and easy to arrange.”

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Posted 1 year ago

Hello Lynn, Thank you very much for your review! We are glad that you found the returns process swift and easy to navigate, as this is what we aim for to save our customer's time. Best wishes, The Hillcroft Team

Posted 1 year ago

“Sales team are always ready and willing to help, products are good and the delivery time is exceptional!”

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Posted 1 year ago

Hello Kate, Thank you for taking the time to leave a review! We are glad to hear that you are happy with the service and the delivery times. Have a lovely weekend, Best wishes, The Hillcroft Team

Posted 1 year ago

“Fantastic service & next day delivery. Credit to your live chat operators who are extremely helpful”

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Posted 1 year ago

Hello Carrie, Thank you very much for taking the time to leave a review! We are so glad to hear that you are happy with the service provided! Our customer service team are always working hard on the live chat feature to ensure that all queries are answered in a timely and efficient manner. Best wishes, The Hillcroft Team

Posted 1 year ago

“Great service from Hillcroft Surgery Supplies Ltd. Items are normally delivered within a couple of days of ordering, which is great. I had a query before ordering, phoned and had the answer to my query straight away.”

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Posted 1 year ago

Hello Vivienne, Thank you very much for taking the time to leave a review! We are very glad to hear that a query you had was answered quickly and effectively, as we always aim to make the ordering process as smooth and as time efficient as possible for our customers. Best wishes, The Hillcroft Team

Posted 1 year ago

“good service”

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Posted 1 year ago

Hello Mary, Thank you for taking the time to leave a review! Best wishes, The Hillcroft Team

Posted 1 year ago

“Consistently excellent service, well done !”

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Posted 1 year ago

Hello Savita, Thank you very much for your glowing review! We are so glad to hear that you are happy with the Hillcroft service, and we look forward to continuing with this consistency! Best wishes, The Hillcroft Team

Posted 1 year ago

Hillcroft Surgery Supplies Ltd is rated 4.9 based on 1,488 reviews