Hillcroft Surgery Supplies Ltd Reviews

Name: Hillcroft Surgery Supplies Ltd
Address: 12 Oxford Road, Pen Mill Trading Estate, Yeovil, Somerset
Rating: 4.92

4.9 Rating 1,158 Reviews

99 %

of reviewers recommend Hillcroft Surgery Supplies Ltd

Company Reviews

Metrics

4.9

Based on 1,158 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

01935 434526

Email:

sales@hillcroftsupplies.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always had a good service. Occasional episodes of items going on a abcklist/pending without awareness which is not helpful when you need things when ordered.”

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Posted 1 month ago

Hi Karen, Thank you for your review and good to know you have experienced good service. I'm sorry that you've experienced problems with product availability. We do everything we can to keep stock levels high to ensure we can get your goods to you when you need them. We do sometimes have to deal with manufacturing delays on certain products which is, unfortunately, outside of our control. Please be rest assured we do everything we can to get stock as soon as it is available. As we have discussed, we have set you up with back order reports so you have more visibility of what is outstanding. In addition we have shown you where to view this information on our website so you have some awareness at the time of the order being placed. I hope this smooths out your experience and reduces your issues, if there's anything else I can do please get in touch! Thanks again!

Posted 3 days ago

“We are very pleased with the service we receive from Hillcroft, the deliveries are always on time, polite staff whenever we have needed to speak to someone. Competitive prices and alternatives always available.”

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Posted 1 month ago

“Always an excellent service from Hillcroft Surgery supplies. Fast and efficient service and customer service is second to none.”

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Posted 1 month ago

“We have been using Hillcroft for a couple of years now. We are very satisfied with the service they provide. Our orders arrive on time and we are always kept up to date with any outstanding orders Would highly recomend”

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Posted 1 month ago

“Had an account but not to order medication was sorted out that day very impressed”

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Posted 1 month ago

“As always easy to ordering system. Quick response followed up with very accurate tracking of when items are going to be delivered. Great stock available.”

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Posted 1 month ago

“Perfect service, and always get a treat x”

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Posted 1 month ago

“The website is very easy to navigate. If I have any queries the call is answered very quickly. Always pleasant and polite. I love the freebies - you can't refuse chocolate!!! :)”