Hillcroft Surgery Supplies Ltd Reviews

Name: Hillcroft Surgery Supplies Ltd
Address: 12 Oxford Road, Pen Mill Trading Estate, Yeovil, Somerset
Rating: 4.92

4.9 Rating 1,442 Reviews

99 %

of reviewers recommend Hillcroft Surgery Supplies Ltd

Company Reviews

Metrics

4.9

Based on 1,442 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Phone:

01935 434526

Email:

sales@hillcroftsupplies.com

Write Your review

Tell us how Hillcroft Surgery Supplies Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Deliveries always prompt. Staff always helpful.”

Helpful Report

Posted 3 months ago

Dear Brenda, Thank you very much for taking the time to leave a review, we really appreciate your feedback! We are glad that you find our staff helpful, we are always happy to assist with any queries that you may have. Best wishes, The Hillcroft Team

Posted 3 months ago

“Few months now i have started ordering from Hillcroft the service is very good so far we have not got any problems with delivery”

Helpful Report

Posted 3 months ago

“Easy to order online with quick next day delivery. Queries are answered immediately. Makes the whole process smooth and efficient.”

Helpful Report

Posted 3 months ago

Dear Anna, Thank you very much for taking the time to leave your feedback! We are so glad to hear that you find the ordering process easy, and you enjoy the next-day delivery. The Team works hard to ensure that any queries or assistance requests are dealt with as soon as possible, as we appreciate the importance of efficiency in these matters. Best wishes, The Hillcroft Team

Posted 3 months ago

“Deliveries always in time. Lovely, helpful customer service people”

Helpful Report

Posted 3 months ago

Dear Carrie, Thank you very much for taking the time to leave a review. We are glad that you feel the benefits of the Customer Service Team, they are always happy to help with any queries that you may have! Best wishes, The Hillcroft Team

Posted 3 months ago

“Quick response and delivery.”

Helpful Report

Posted 3 months ago

Dear Sarah-Jane, Thank you very much for taking the time to leave a review, we really appreciate your feedback! Best wishes, The Hillcroft Team

Posted 3 months ago

“Hillcroft Surgery Supplies are brilliant, easy website to navigate, speedy delivery. Any questions or queries are dealt with promptly. Dedicated accounts manager. All in all excellent service all round.”

Helpful Report

Posted 3 months ago

Dear Michelle, Thank you very much for taking the time to leave a review. We are glad to hear that you find the website and deliveries efficient. The Account Managers are always working hard to ensure that each account is overseen and maintained, to ensure that you are receiving the best out of Hillcroft! Best wishes, The Hillcroft Team

Posted 3 months ago

“Very good service, easy to navigate around the website. The Live chat is very helpful.”

Helpful Report

Posted 3 months ago

Dear Pippa, Thank you very much for taking the time to leave a review, we really appreciate your feedback! Best wishes, The Hillcroft Team

Posted 3 months ago

“The ordering process is straightforward and user-friendly, making it easy to find what I need. The online chat feature is especially helpful—quick responses and knowledgeable support make a big difference. Staff are always friendly and go out of their way to assist. Delivery has been consistently fast, which is a big plus. Highly recommend!”

Helpful Report

Posted 3 months ago

Dear Claire, Thank you so much for taking the time to leave your review! We are glad that you feel the benefits of our next-day delivery service and our Live Chat feature, which takes you straight to our Customer Service Team for guidance! We look forward to continuing this level of service for you. Best wishes, The Hillcroft Team

Posted 3 months ago

“Always very helpful if I can't find something. The orders are always with us .next day and if I have ever had something wrong in my delivery it has been put right straight away. Great service”

Helpful Report

Posted 3 months ago

Dear Nadine, Thank you for your review! We are glad that you feel the benefits of the next-day delivery service. Any delivery errors will always be rectified as soon as possible as we appreciate the importance of products arriving in a timely and efficient manner. Best wishes, The Hillcroft Team

Posted 3 months ago

“Excellent service. Chocolate bar every time!!!”

Helpful Report

Posted 3 months ago

Dear Lee, Thank you for taking the time to leave a review. We are glad that you like the chocolate treats, we hope this makes the unpacking process enjoyable for you! Best wishes, The Hillcroft Team

Posted 3 months ago

“Hillcroft Surgery Supplies provide a very helpful and friendly service. It is easy to order and if you have a query someone is always happy to help you. Very pleased with the service we receive.”

Helpful Report

Posted 3 months ago

Dear Lisha, Thank you so much for taking the time to leave your review, we really appreciate your feedback! We are very glad to hear that you find the service helpful and friendly, and our Live Chat is always open should you have any queries. Best wishes, The Hillcroft Team

Posted 3 months ago

“Excellent sevice as always. Easy to order and prompt next day delivery. Very helpful people on the chat facility if needed. Always kept up to date with orders and deliveries. High recommend.”

Helpful Report

Posted 3 months ago

Dear Tracey, Thank you very much for taking the time to provide your feedback! We are glad to hear that you are satisfied with the service provided and you enjoy the next day delivery service. The Customer Service Team are always happy to help on Live Chat if needed! Best wishes, The Hillcroft Team

Posted 3 months ago

“orders always arrive quickly, well packaged and with good feedback if product availability changes”

Helpful Report

Posted 3 months ago

Dear Gill, Thank you very much for taking the time to leave a review, it is great to hear your feedback! We always aim to be communicative as possible with any changes, so we are glad to hear that you find this beneficial. Best wishes, The Hillcroft Team

Posted 3 months ago

“I love Hillcroft - ordering is really easy with full descriptions and pack sizes shown. If you need help the chat is quick and easy with helpful, friendly staff on hand. Delivery is guaranteed next day and arrives promptly without fail. Thoroughly recommend”

Helpful Report

Posted 3 months ago

Dear Andrea, Thank you very much for taking the time to leave your thoughtful review! We are so glad that you are satisfied with the service, that the descriptions are clear, and if you do need any support, the Customer Service Team are always happy to help. We look forward to continuing this level of consistency and reliability for you. Best wishes, The Hillcroft Team

Posted 3 months ago

“I find Hillcroft to be a very friendly, efficient supplier of medical goods to our Pratcice. The ordering site is very easy to navigate - the live chat is extremely helpful if I am unable to find a product or for any general queries I may have, the staff at the other end are very cheery and polite. Delivery is very reliable and quick.”

Helpful Report

Posted 3 months ago

Dear Rachel, Thank you very much for taking the time to leave a review, we really appreciate your feedback! We are so glad to hear that you are satisfied with the service provided, and that the Live Chat proves useful for you in times of need! We look forward to continuing this level of service for you. Best wishes, The Hillcroft Team

Posted 3 months ago

“Very professional company, always happy to help and sort should there be any issues, which is very rare. Stock is always good and deliveries prompt.”

Helpful Report

Posted 3 months ago

Dear Jo, Thank you so much for taking the time to leave a review. We are glad to hear that you are happy with the service provided, and that deliveries are prompt for you. We look forward to continuing this level of service to make your procurement process as seamless as possible! Best wishes, The Hillcroft Team

Posted 3 months ago

“Prompt, efficient and convenient. Easy to order. If i have a query i do find the chat button really helpful for a quick answer and they are not a robot! Love ordering from Hillcroft.”

Helpful Report

Posted 3 months ago

Dear Emma, Thank you so much for taking the time to leave a review. We are very glad to hear that you find the ordering process is easy, and you enjoy talking to our Customer Service Team through the Live Chat feature, they are always happy to help! Best wishes, The Hillcroft Team

Posted 3 months ago

“Helpful, good stock, fast delivery.”

Helpful Report

Posted 3 months ago

Dear Sue, Thank you very much for taking the time to leave a review! We are glad to hear that you are satisfied with the service provided. Best wishes, The Hillcroft Team

Posted 3 months ago

“excellent service and always helpful staff”

Helpful Report

Posted 3 months ago

Dear Carmen, Thank you so much for taking the time to leave a review. We are glad to hear that you are satisfied with the service and have found the Team helpful when you have needed them! Best wishes, The Hillcroft Team

Posted 3 months ago

“Thank you for great service and quick delievery of stock Brenda Rochester Oxford Terrace GP Practice”

Helpful Report

Posted 4 months ago

Dear Brenda, Thank you so much for taking the time to leave a review, we really appreciate your feedback. Best wishes, The Hillcroft Team

Posted 3 months ago

Hillcroft Surgery Supplies Ltd is rated 4.9 based on 1,442 reviews