Herb Fed Limited Reviews

4.9 Rating 2,820 Reviews
98 %
of reviewers recommend Herb Fed Limited
4.9
Based on 2,820 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Herb Fed Limited Reviews
Herb Fed Limited 5 star review on 3rd April 2024
David Tolcher
Herb Fed Limited 5 star review on 8th February 2024
Quoc Hoa Huynh
Herb Fed Limited 5 star review on 27th January 2024
Florence Chinguwo
Herb Fed Limited 5 star review on 13th January 2024
Angela Close
Herb Fed Limited 5 star review on 30th December 2023
Steven Cooke
Herb Fed Limited 5 star review on 29th December 2023
Emilio Puglisi
Herb Fed Limited 5 star review on 29th December 2023
Emilio Puglisi
70
Anonymous
Anonymous  // 01/01/2019
I thought my order would be deilvered in an insulated box, alas the chicken was placed a blue plastic bag and then in a cardboard box. Arrived smelly :(
Helpful Report
Posted 2 months ago
Products ordered are fine as always. The delivery experience is very disappointing. The DPD delivery driver seems to think it is OK to leave the order outside the door, ring the doorbell then drive off. If I were to ever stop using Herb Fed Limited, it would be because of who they choose as delivery partners.
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Posted 5 months ago
The experience was spoiled by having to spend nearly two hours pulling out the remains of feathers with a pair of tweezers. I was a returning customer having purchased a rooster last Christmas. I will not be returning next year unless there is some assurance things have changed. It is a waste of your time spending the effort on taste when the experience is ruined before reaching the stage of tasting the product.
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Posted 2 years ago
Dear Mr Potter, We are sorry to hear your frustration with the preparation of your rooster and thank you for your feedback. This year our Roosters were processed in a far more superior way than in previous years in that they were game hung and dry plucked by hand and hence will have looked slightly different in terms of presentation. Nonetheless we hope the bird tasted wonderful and are sorry for your disappointment and will contact you directly to explain further.
Posted 2 years ago
Ordered a Christmas Rooster, for Christmas Lunch. Received a Rooster with a "use by" date of Christmas Eve. No option, but to assume it was a "typo". Very anxious time cooking a Christmas lunch for six, O.K. in the end, but couldn't contact anyone for re-assurance, and had no time to purchase a replacement.
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Posted 2 years ago
Dear David, We are very sorry that there was a type-o on the use-by date. I know Zoe has been in touch and we are delighted all the family enjoyed the meal and appreciate the feedback.
Posted 2 years ago
Very disappointed - the turkey was dry when it arrived - it has been prepared for a longtime. I know the company will be busy over Christmas but you expect quality when you pay a decent amount. It will be back to the local butcher next year. This company is all style over substance. Shop local. They also don’t respond to emails, I’ve sent two setting out my concerns I guess they have the money they don’t want honest feed back.
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Posted 3 years ago
Dear Mrs Hewitt, We are very sorry to read your review and sorry to hear of your disappointment. As you will be aware our birds are game hung and dry plucked and we try to prepare the birds to ensure extremely high quality. It is shame to read your thoughts on Herb Fed - we have had a break following Christmas and have thoroughly checked emails today and not received your emails so apologise for any frustration the lack of response may have caused. Please do feel free to send any emails to myorder@herbfed.co.uk With best wishes, Emma and Edward
Posted 3 years ago
Got a rooster for Christmas. Afer 30 min in the oven it started a bad smell. Afer was done , the taste was horrible, totally unbeatable, very disappointing
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Posted 3 years ago
Dear Memli, We are extremely sorry to see you review and shall be in touch to speak further. Emma
Posted 3 years ago
The chicken was delivered at 10:50pm after I was told it would arrive by 12:00.
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Posted 6 years ago
Herb Fed Limited is rated 4.9 based on 2,820 reviews