Prices are a little high could definitely be cheaper. it is impossible to get through to them with the phone number they provide which is a London number but the address for them is in Peterborough. emails take a good while for a response ranging upto a day where in my case majority of my emails were ignored unless sent numerous of times one after the other. so not helpful if you have a urgent enquiry about your order. The customer service is absolutely appalling for example I was sent an offer of 10% in exchange for a review. But after completing the review due to it not being in favour of them the 10% voucher was not sent unless I change my opinion. Complete waste of time emailing with very limited response and no exchange of the voucher rather the about the issues with my review and how it will affect the company. Overall good quality meat no problem there food is spot on delivery also just the lack of customer service and the cheats of fake vouchers which let this company down!!