“Excellent customer service, unfortunately not so good as far as time keeping by the electrician. Follow up from complaint was swift and understanding.”
“Local company, with good communication with me the Landlord who could not be onsite. Completely reliant on the tradesperson, who was pleasant and polite and explained matters where my understanding might have been lacking. I think the total cost should have been slightly less but where leaks are concerned if not dealt with will cost you more later on with any additional damage that happens.”
“It was a good communication. I did not use the service because I understood from my neighbour the freeholder sorts it from the outside. It was an internal issue after all. I cannot say how good their workmanship is. It was easy to book and cancel.”
“So far so good, the engagement with the office is very proactive although the initial date agreed for the service has to be rescheduled on the day, very little notice.”
“Polite and helpful customer advisor who was able to arrange for a qualified electrician to attend to the problem the next day. Appreciated the 10% discount on same day booking.
Arrived 40 min late outside of agreed time window, but completed the job quickly and professionally.”
“EXCELENT first phone call lady took time and politeness to explain what I asked her I was pleased with that first call. Phone call to make booking date for estimate and call to say to day what time he was arriving. Came on time was polite and helpful, So far the service is good I am WATING for a e mail estimate now. But feel I am happy with all so far”
English